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    3,394 helpdesk Gefundene Jobs, Preise in EUR

    ...unterstützt (remote) die Teilnehmer bei der Orientierung auf der interaktiven Eventplattform und beantwortest ihre Fragen. Zu Beginn der Vorträge und Workshops hilfst Du den Referenten des Kongresses bei der Einrichtung des Raumes (z.B. Erlaubnis für die Teilnehmer einstellen, was im Raum gemacht werden darf, Kamera, Ton, Screensharing). Während der restlichen Eventzeit stehst Du auf Abruf an unserem Helpdesk bereit (-> Bereitschaftsdienst). Das bringst Du mit: - gute Auffassungsgabe - Grundverständnis verschiedener Internetbrowser - eigener PC oder Laptop mit Video und Ton - gepflegtes Auftreten - Verlässlichkeit und einen freundlichen Umgang - Du kennst Dich optimalerweise schon mit Tools wie oder zoom aus Das geben wir Dir: - kostenfreien In...

    €133 (Avg Bid)
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    2 Angebote

    Guten Tag, wir betreiben eine Cloudbasierte Software und möchten mit Zendesk ein Helpcenter erstellen. Dieses Helpcenter soll den Kunden bei der Einrichtung der Software helfen. Wir suchen demnach auf diesem Weg eine Texterin oder einen Texter, der uns hier unterstützt. Viele Grüße Andreas Konopka

    €591 (Avg Bid)
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    9 Angebote

    Ich suche zurzeit einen IT-Support Mitarbeiter zur Unterstützung des Helpdesk für ein traditionsreiches mittelständisches Unternehmen in Wiesbaden als Freiberufler. Der Kunde bietet Ihnen: • Sehr gutes Betriebsklima und ein offenes, kollegiales Team • Eine attraktive Vergütung und flexible Arbeitszeiten • Eine angemessene Einarbeitung • Möglichkeit zur Übernahme in unbefristetes Angestelltenverhältnis Folgende Aufgaben würden Sie übernehmen: • Aufnehmen, Analysieren und Bearbeiten von Benutzeranfragen • Klassifizieren von Störungen und Anfragen • Übernehmen des technischen 1st Level Support per Telefon, Remot...

    €31 / hr (Avg Bid)
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    Wir suchen ab sofort mehrere IT Techniker für längerfristige Projekte in eurer Umgebung. Es handelt sich hierbei um folgende Bereiche: 1. IT Rollouts (Win 10 Migration, Austausch der Geräte, Datenrücksicherung usw.) 2. 1st Level & 2nd Level Support (IT Servicedesk & Helpdesk) Wir sind stets auf der Suche nach zuverlässigen Technikern, welche uns als Motor dabei unterstützen das Endziel jedes Projektes erfolgreich und sicher zu erreichen. Viele der ersten Techniker und Mitarbeiter haben durch ihren Fleiß & Mut gemeinsam mit uns einen bescheidenen Erfolg erzielen können. Für uns ist und bleibt jeder Techniker der Schlüssel zum Erfolg. Quereinsteiger sind ebenfalls herzlich willkommen. Vertragsart: ANÜ (Festanstell...

    €63 / hr (Avg Bid)
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    Hosting Wechsel Beendet left

    ...Anleitung bezüglich der Sicherung und dem Hochladen von den Files: 2. Export und Import der Datenbank Damit eine Webseite von einem CMS (wie bspw. Joomla oder Wordpress) auch auf dem neuen System betrieben werden kann, muss auch die MySQL Datenbank migriert werden. Sofern Sie keine Datenbank für die aktuelle Seite haben, kann dieser Schritt übersprungen werden. Unter dem folgenden Link finden Sie die Anleitung für den Export und Import Ihrer Datenbank: 3. Mail Konten und DNS / Nameserver

    €79 (Avg Bid)
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    7 Angebote

    Wir suchen für unser Helpdesk einen Author mit IT-Hintergrund und einfachen sowie sympathischen Stil. Es müssen bestehende Artikel geprüft, optimiert und neue Artikel verfasst werden. Ein Glossar sollte ebenfalls aufgebaut werden mit Erklärungen gängiger Termini aus dem Bereich Webhosting, Webserver, WordPress etc. Im Helpdesk enthalten sind Wissens-Datenbank, technische Dokumentation, Tipps & Tricks, FAQ sowie Tutorials enthalten. Für eine geeignete Struktur lassen wir uns gerne beraten. In unserem Blog werden einige der Helpdesk-Inhalte vorgestellt, sowie Ankündigungen neuer Feature und deren Kunden-Nutzen publiziert und im Anschluss auf Social-Media-Kanälen verbreitet. Zu einigen neuen Features wird es eigene Land...

    €1761 (Avg Bid)
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    Installiert werden soll die Zammad Helpdesk Ruby Applikation auf einen neuen Ubuntu 16.04 LTS Server. Erforderlich ist ausserdem die Installation von Apache2 als Proxy um per HTTP und HTTPS auf den Zammad Webserver zugreifen zu können. Ggfs. noch kleinere Anpassungen und eine Anleitung zur Installation von Updates

    €167 (Avg Bid)
    Dringend
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    Gesucht: Desktop Support 1st Level / Helpdesk-Agent Start: asap Dauer: 24 Monate Ort: München Jobnr.: 111202 Aufgaben: - Entgegennehmen von Kundenanrufen - Erteilen von Auskünften bei Kundenfragen - Erste Prüfung und Analyse der Problemfehler und -störungen des Kunden - Technische Klassifizierung der Anfragen, ggf. Weiterleitung an 2nd Level Support - Dokumentation der Ergebnisse im firmeneigenen Ticketsystem Anforderungen: - Abgeschlossene Ausbildung im IT-Bereich oder ausgeprägte IT Affinität - Erste Berufserfahrung in der telefonischen Kundenbetreuung - Sehr gute Kenntnisse im Microsoft Umfeld (XP, Microsoft Office 2010) - Vorzugsweise Kenntnisse in Lync - sehr gutes Englisch, vorzugsweise Deutsch und eine weitere Fremdsp...

    €10 - €10
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    0 Angebote

    Wir sind auf der Suche nach einem ausgewiesenen Experten im Bereich Softwareentwicklung mit PHP inkl. SugarCRM Erfahrungen. Es handelt sich um ein spannendes CRM Projekt inkl. Anbindung an Portal, Shop und Helpdesk für ein bekanntes Unternehmen. Anforderungen - Abgeschlossenes Hochschul- oder Fachhochschulstudium der Fachrichtung Informatik oder Wirtschaftsinformatik - Fünf oder mehr Jahre Erfahrung in Software-Entwicklung - Fundierte Kenntnisse von Enterprise CRM Systemen inkl. Entwicklung, Anpassung und Migration - Erfahrungen im Umgang mit Open Source Systemen oder Bereitschaft zur Einarbeitung in entsprechende Plattformen - Ausgeprägte Eigeninitiative und Begeisterung für neue Technologien - Erfahrung mit SugarCRM erforderlich - Ana...

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    ...Jenkins). Hier wäre sehr fortgeschrittenes Scripting notwendig. Da wir hier eigene Build Script für verschiedene Projekte brauchen. Hierbei könnten wir uns perspektivisch vorstellen Aufgabenbereiche extern zu vergeben. Das kann theoretisch zwar auch sofort losgehen; eilt aber nicht. (3) Dann betreuen wir noch unsere eigene Infrastruktur JIRA mit vielen selbstgeschriebenen Plugins, Confluence, JIRA Helpdesk. Dies läuft gerade auf einem dedizierten Server und soll in die Cloud umgezogen werden. Ebenfalls nicht eilig. Kann aber theoretisch ebenfalls zeitnah losgehen....

    €31 / hr (Avg Bid)
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    1. E-commerce online consultancy website having the feature of assignment track (client based), access system, automatic updates on milestones, appointment scheduling, payment gateway integration, helpdesk integration, cookies system, WhatsApp integration, OTP based email and phone number verification, security, SEO compatiable, Index based blog page, subscription-based Email integration. 2. Background Compatibility - System to track the pending assignment, milestone-based tracking, chat history tracking, automatic translation integration, etc.

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    Hello Does anyone have readymade Helpdesk Support Ticketing System I am interested to take it. Thanks & Regards

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    Somos una empresa española que desarrollamos soluciones cloud interactivas basadas en microservicios sobre un entorno AWS, las cuales actualmente tienen presencia en más de 60 países. Buscamos a un Software Developer en Mexico u otro país de habla hispana, especializado en PHP (experiencia mínima de 3-4 años) para el desarrollo y mantenimiento de los sistemas de gestión de la empresa (ERP, CRM, HelpDesk), todo ello de desarrollo propio, trabajando remotamente en un marco de Agile Software Development dentro de nuestro equipo de R&D. Requisitos: - Experiencia con PHP, HTML, CSS y Javascript - Experiencia con PostgreSQL - Se valorará experiencia en Bootstrap y PL/pgSQL - Se valorarán conocimientos en administraci&oac...

    €13997 (Avg Bid)
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    Looking for a PHP developer with CRM/HelpDesk software experience to develop from scratch a Support HelpDesk software. If you are capable of completing such task in a reasonable time frame and are willing to work exclusively on this, kindly submit your interest. We will then provide you with the functionalities (feature list) and documentation. We will provide you with a complete Bootstrap, HTML, UI template. We can also provide a visual representation and explanation of each functionality to help you understand the task better. Please note that the webapp should be developed with SaaS in mind, and scalability should be possible. NDA will be signed. Payments will be done according to the milestones agreed upon. Each functionality will act as a different milestone. Miles...

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    We are in need of a 'bridge' between two ticket systems, the main ticket system we use is SyncoMSP, and they have a great API; the data needs to sync with a helpdesk ticketing system that does not have API access (HQ). We will need to sync tickets and their updates back and forth between the two ticket systems. The system (HQ) sends emails and has an HTTP interface, something like a python script to put and pull data using post and get results will likely be the best solution with an email scraper to catch things. The sync will only need to happen with tickets in syncromsp being marked as 'escalated to helpdesk'; this should limit the amount of data needed. Once it goes live, this will need to run on a VPS running turnkey Linux at our data center.

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    ...on a per ticket or hourly rate basis from our helpdesk as we are a hosting company providing Odoo services to customers. I am looking for someone with good experience with all Odoo functionality and server side knowledge of it. I would also like to learn more about your strong points and experience with it. Issues you would handle involve anything from creating a debugging an issue or error message, checking performance issues, checking modules not working, upgrading modules to work with new versions, odoo upgrades, odoo not loading, etc. Please respond first with "I read this" so that I know you are thorough and understand my requirements. • English MUST be your native language or able to write English very well. • Can work from our helpdesk solving ...

    €15 / hr (Avg Bid)
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    Would prefer to be have CCNA, Microsoft Azure and Intune certified, needs to live in +8 UTC and work from 8am-5pm. Excellent English required. I am essentially looking for a helpdesk + systems administrator that will asisst with helpdesk day to day tickets as well as the ability to plan out networks, familiarity with AZURE,INTUNE, UBIQUITI, OMADA, ATERA are highly preferred (in order of most important to least)

    €28 / hr (Avg Bid)
    Lokal
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    25 Angebote

    We have installed open source help desk solution HESK ( ) and in order to use it, need to make some customization. Looking for a freelancer with experience with HESK solution. Hourly rate depends on the experience.

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    ...on a per ticket or hourly rate basis from our helpdesk as we are a hosting company providing Odoo services to customers. I am looking for someone with good experience with all Odoo functionality and server side knowledge of it. I would also like to learn more about your strong points and experience with it. Issues you would handle involve anything from creating a debugging an issue or error message, checking performance issues, checking modules not working, upgrading modules to work with new versions, odoo upgrades, odoo not loading, etc. Please respond first with "I read this" so that I know you are thorough and understand my requirements. • English MUST be your native language or able to write English very well. • Can work from our helpdesk solving ...

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    Creación de un mesa de trabajo en nodejs. Base datos Mysql. Lenguaje JS Frontend.

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    Hello , I want someone to prepare an escalation matrix document and template (PPT) to IT infrastructure team like L1,L2,L3 ,L4 support with workflows ,service desk flow chart model , 24/7 Model ,with help line no .ITIL 4 process . Ex: We have a 20 Member team which we need to set a Help desk for IT Infrastructure operations -24/7 working model, Workflow , Escalation Matrix Teams Server Team L1 team Storage Team Linux Team Cloud Team Network Team Management Hierarchy as follows Team Member-->Technical Manager-->Project Manager-->Head of IT Operations

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    EPC needs to validate functionality of the kiosk and document it's position in the store. This will entail using the touchscreen to enter a phone number to produce an offer sheet...produce an offer sheet. If there is an issue, we will require you to do some basic troubleshooting with the EPC help desk. Finally we will need you to take a frontal picture of the kiosk as well as a picture of the position of the kiosk in relation to the entrance to the store. CONFIRM THAT REWARDS KIOSK IS LOCATED AT MAIN ENTRANCE AND NOT SECONDARY ENTRANCE WITH PICTURES. Email these pictures to helpdesk, the subject should include the store name e.g. Winn-Dixie 0002. You must be located in FL as you will have to travel to these stores Unless there is an issue, you should be on site for no more t...

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    ...servers. Designs, constructs, implements, and tests custom applications on the WPI website. Contributes to technical support for various web applications, including but not limited to Drupal, WordPress and Web-based Interface tools. Acts as primary support for various web applications, including but not limited to Drupal, WordPress and Web-based Interface tools. Coordinates with the Helpdesk to address web application and service issues. Other duties as assigned....

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    Soporte Odoo 14 Beendet left

    Necesitamos un desarrollador que de soporte a Odoo 14 sobre diversos temas que van surgiendo en el helpdesk. También se solicitan desarrollos mensuales cada mes.

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    Need Helpdesk staff for very small project, create, organise and keep the SLA for JIRA Tickets. Daily working hours: 6 hours. Effective work to be done: maximum 45 minutes in the 6 hours. The main activity that needs to be done it’s monitor for new tickets and maintain the SLA for them. The project it’s very small and that’s why the budget it’s very low.

    €20 (Avg Bid)
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    Create an app that onboards the service provider 1- Helpdesk logs into the app and fills in the above details and then hits submit. 2- It then triggers a flow that creates the following groups: x-C1-Agent x-C2-Agent x-C3-Agent x-C17-Supervisor x-C16-Admin Where "X" is the cluster code of the service provider. 3- It then assigns all the Work Froce manager(WFM) as the owner of the above groups. I have created a flow(Service Provider Onboarding). It is currently using a form as an input. However, there are a few things that I would like to do that are not possible using forms. Things that I would like to do: 1- Have more than one WFM(Work Force Manager) 2- Have a check which validates if the cluster code(Short form of Service provider name) is available. The PowerApp wi...

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    IT Contractor Beendet left

    I am a CPD business with 10 staff, we are mostly independent on day to day IT issue. We are looking for someone to attend site to assist us in ongoing IT best practice. Experience in: • Managing Windows Active Directory • Managing Group Policies • Thorough understanding of DNS • Understanding of basic IIS and FTP management • Familiar...datasets • Experience and familiarity with DFS-R and DFS-N • Understanding of modern security principles • Ability to see the bigger picture and work all elements toward a cohesive solution • Management of UniFi Wi-Fi or similar systems • Sound troubleshooting procedures for servers, networks, and workstations • Able to manage and liaise with vendors • Comfortable with everything from...

    €25 / hr (Avg Bid)
    Lokal
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    ...2. Font size, 3. Screen section chosen, 4. Display mode and speed, 5. Runtime in minutes, 6. “Your text will appear”: -time and date- , 7. “Total price: -price- and the “Pay now” button. - After payment, the application issues a receipt in the form of a Wechat message, the receipt includes all the information as per the payment page as well as company information and contact information for a helpdesk/support team. - All pages include a “Terms and Conditions” button that directs to a list of terms and conditions. - Once payment has been processed, the software sends the relevant information to the administrator for immediate review, the administrator then has the choice between “approve” or “contact user”. If the a...

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    ...2. Font size, 3. Screen section chosen, 4. Display mode and speed, 5. Runtime in minutes, 6. “Your text will appear”: -time and date- , 7. “Total price: -price- and the “Pay now” button. - After payment, the application issues a receipt in the form of a Wechat message, the receipt includes all the information as per the payment page as well as company information and contact information for a helpdesk/support team. - All pages include a “Terms and Conditions” button that directs to a list of terms and conditions. - Once payment has been processed, the software sends the relevant information to the administrator for immediate review, the administrator then has the choice between “approve” or “contact user”. If the a...

    €259 - €778
    €259 - €778
    0 Angebote

    ...2. Font size, 3. Screen section chosen, 4. Display mode and speed, 5. Runtime in minutes, 6. “Your text will appear”: -time and date- , 7. “Total price: -price- and the “Pay now” button. - After payment, the application issues a receipt in the form of a Wechat message, the receipt includes all the information as per the payment page as well as company information and contact information for a helpdesk/support team. - All pages include a “Terms and Conditions” button that directs to a list of terms and conditions. - Once payment has been processed, the software sends the relevant information to the administrator for immediate review, the administrator then has the choice between “approve” or “contact user”. If the a...

    €493 (Avg Bid)
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    Greetings we need a free help-desk software (no monthly costs) that is connected with our cs-cart

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    13 Angebote
    TS-CONTROL -- 2 Beendet left

    We have developed part of a ticketing system, unfortunately the assigned developer resigned from the company. we need to continue with the development of the functionalities that are pending. this site: I prefer a developer speak spanish :(

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    TS-CONTROL Beendet left

    We have developed part of a ticketing system, unfortunately the assigned developer resigned from the company. we need to continue with the development of the functionalities that are pending. this site: I prefer a developer speak spanish :(

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    looking for a experienced Django developer to solve a error that appears with Django-helpdesk app when i moves my app with mysql db to another vps. this error not appears on the main vps but only appears when i move my app & mysql to a new vps every thing works fine but only in the Django-helpdesk admin area i got this error when i try to open/ send any ticket as admin ( TypeError at /helpdesk/tickets/18 ) ( extendMarkdown() missing 1 required positional argument: 'md_globals' ) a screenshot for the error is also attached if you have enough experience with Django-helpdesk App or faced such error before and ready to help please submit your Bid with A111 in your Bid description to be sure that you read the project details and your bid is not...

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    Hesk Helpdesk Customization with Rebranding, Email Template, Notification.

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    Excel Worksheet Beendet left

    Design an elegant and very professional Excel worksheet to choose services, products and calculate estimative costs based in many rules according to chosen services. This sheet must calculate: * Services like HelpDesk and Service Desk, add needed SLA (responde time needed) the way the final client intend the service to be provided (remotely or presential); * based on the choosen service, we have to add products to meet service requirements; * advertise if choosen service does not comply with SLA and requirements Final document must be protected, so customers can't change the document and formulas.

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    we're looking for someone to support on-call Helpdesk / Service Desk Title: Help-Desk / Service-Desk (Remote -On-call *Paid for numbers of worked hrs*) Remote; this is a part-time. The Contractor will be an On-Call Service Desk Technician. The contractor would receive a call or text requesting them to work on a desired day and time. The amount of Hrs could vary. On-call request would most likely be sent within 48hr – 24hrs in advance but can be subject to an immediate On-Call request 1 workday required a month, the on-call shift will be the entire specified shift requested

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    ...wholesale and distribution company Phase 1 Install Odoo on our server and do full ssl setting mail etc ... Phase 2 . Install modules and Arabic Language and Do Full Basic Customization (CRM , Invoicing , Sales , Website , eCommerce , Point of Sale . Accounting , Inventory , Purchase , Timesheets , Email Marketing , Expenses , Time Off , Recruitment , Appraisals , Sign , Quality , Studio , Helpdesk , Appointments , Marketing Automation , Documents , Approvals , Consolidation , Employee Referral , Planning , Social Marketing , VOIP ) Phase 3 . Customize Ecomerce Website and do payment integration with local payment gateway Jordan , shipping calc , SEO / Social Media , etc ** Need 5 client Account types each have price ** Need new acc verification ( SMS ) * Do Tr...

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    Hi scoutdevs, Hi from New Zealand. I have a small custom Freescout module to build to change the default checking/fetching mail function with a filter. By default freescout is checking and fetching UNREAD emails ...filter. By default freescout is checking and fetching UNREAD emails in specific IMAP folders (Google apps labels) For my use case I would like Freescout to always fetch all the emails .. including the seen ones from the folders. There looks like there are some filters added for this. Can you make this for me please? Can talk time/price further Have a great weekend.

    PHP
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    I need definitions of at least 40 words for 10 IT processes in a company. In particular: 1. Technology Business Needs Collection 2. Technology and Digital Service Demand Forecast 3. Digital Enterprise Solutions Implementation Management 4. Business Intelligence, Analytics, Data Science and Insights Provisioning 5. Enterprise Architecture Management 6. IT Services Helpdesk 7. IT Physical Assets Management 8. Digital Governance, Privacy & Compliance 9. Cybersecurity Management 10. Technology Innovative Solutions Pursuing

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    Necesito profesional experto en JIRA que nos ayude en ingresar/implementar procedimiento en JIRA Helpdesk.

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    Hi team We want a IT ticketing /IT helpdesk webbase application for multi companies. All Ticketing is work We want to develop ths for multi vendor Complete helpdesk solutions

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    Uhelp - Helpdesk Support Ticketing System I need to add some field to this project, text field, number field, data field and upload button field please check the project above , field need to be added in user profile

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    Hola, actualmente tengo la plataforma de bitrix24, sin embargo, no se utilizarla, no sé cómo crear automatizaciones y quisiera utilizar el helpdesk de nuestra compañía es esta plataforma.

    €233 (Avg Bid)
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    We are using vtigercrm for customer...for customer crm, joomla for website and mautic for marketing/tracking. We want to develop our website to have guided questionnaires (ask potential customers questions to determine best solutions and get appropriate information from them, would need to have branching questions), customer self service portal (customers can log in to see progress, submit queries and receive responses (similar to helpdesk functionality), have questoinnaires to get specific details from customers and have links to vtigercrm information for customer). We're open to different tools but not microsoft platform, linux based only. Work would be ongoing over several months to collaborate to build the systems. (Please indicate the tools/platforms you'd recommen...

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    I'd like to have on-premise  1) Web-based 2) Can be integrated with my internal website Simple IT Helpdesk ticking system 3) Arabic support 4) The user should be able to create a ticket for an issue, problem, or request. 5) Each issue, problem, or request will be assigned a unique number. 6) The date and time of each problem/issue/request should be recorded. 7) The agent must enter the specifics of each problem. 8) The issue/problem/request must be forwarded to Level1/2/3 teams in order to be resolved or fulfilled. 9) The level 1/2/3 user must follow-up on his request, and once resolved or completed, the ticket must be returned to the agent. 10) The database can be SQL or Microsoft Access. 11) The user interface must be extremely user friendly

    €289 (Avg Bid)
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    ...website; followed by implementing it to the website. (Ad-hoc basis) 5) Vendor to check health of the website on a weekly basis and provide a report. (Report details to be discussed). 5) Vendor to resolve impending issues discovered while executing the weekly check on website health. Kindly provide a quotation based on a retainer contractual rate for maintenance & helpdesk service, or retainer contract rate for maintenance & helpdesk service + ad-hoc requests. Implementation 1) A zoom/google meeting to further discuss into details on basis of reporting, categorize website issues and time-target for each category. 2) Upon confirmation, a temporary access credentials to be provided to vendor to study into the website's structure, plugins, blocks. 3) Vendor t...

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    whatsapp chatbot Beendet left

    I'm looking for whatsapp chat bot for our insurance business support through automation. You need to assist us for whatsapp API as well. where my associates can get the following: Please select the Options below to proceed further 1. New Registration (to create new code) 2. E...associates can get the following: Please select the Options below to proceed further 1. New Registration (to create new code) 2. Existing Associate Enquiry 1. Get Policy Soft Copy 2. Get Renewal Notice 3. Renewal Link 4. Request for Endorsements (Query number to be generated) 5. Health Policy Features. 6. Cashless Hospital List 7. Product Brochure 8. Health Policy Quotation 9. Associate Helpdesk (3 assistances) 10. Claim Intimation. (with automailers) details will be shared after furt...

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    €314 Gebot i.D.
    13 Angebote

    We want to design a Wordpress website for help desk and customer support ticketing system. The plugins used for the website is WSDesk – ELEX WordPress Helpdesk & Customer Support Ticket System Plugin. It is a very simple website with the following features. 1. Custom profile page for the support agent. It should not feel like a Wordpress website. 2. Custom agent page to see the tickets. Here agent can view, close or assign the tickets. 3. Custom Customer login page, to create and submit a ticket. After login customer should only be able to create and submit a ticket, he should not be able to see any previous/old tickets. 4. Custom login page, it should not feel like a Wordpress website. The website is very simple and we have already purchased the plugins and setup the we...

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