Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Aus 73060 Bewertungen, bewerten Kunden unsere Computer Support Technicians 4.91 von 5 Sternen.
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    6 Gefundene Jobs, Preise in EUR

    I need you to French out and figure out how to get through 2 companies and inquire what they Charge for purchasing wholesale. I will only pay if you are Successful in reaching them.

    €13 (Avg Bid)
    €13 Gebot i.D.
    16 Angebote
    hacked - BlackBit - ransom 5 Tage left
    VERIFIZIERT

    All files are encrypted, need a way to restore my data.

    €93 (Avg Bid)
    €93 Gebot i.D.
    2 Angebote
    I need grasshopper phone help 5 Tage left
    VERIFIZIERT

    I need someone to setup and configure my grasshopper phone line

    €129 (Avg Bid)
    €129 Gebot i.D.
    4 Angebote

    We (freelancer.com) have an exciting opportunity for an experienced " Field -Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period -Pay per day - 1300/day -Weekly pay -FULL TIME Freelancing -6 days work week - Location - Vizag Role Title: Scheduler Field Services/Coordinator Roles and Responsibilities: Allocating and managing daily assignment of work orders and field service resources Coordinating the onboarding and training of field service resources Outbound calls to customers to obtain further information and/or to identify customer satisfaction Delivering a high level of customer service through day-to-day interaction with the field team Ensuring performance metrics are met Requirements: Exper...

    €264 (Avg Bid)
    €264 Gebot i.D.
    20 Angebote

    My husband uses a MacBook Pro with Garage Band and a keyboard to write music. He’s been having problems connecting a second keyboard. For Christmas I’d like to have someone to the guide him with set-up and practice using it, in person. (His preferred instrument is a B3 from the old days, but is stuck with this in our apartment!)

    €28 / hr (Avg Bid)
    Lokal
    €28 / hr Gebot i.D.
    3 Angebote
    Customer service representative 1 Tag left
    VERIFIZIERT

    Using our software "Gorgeous" (experience is an advantage) which is our customer service funnel. Take all customer service inquiries and mediate them with our company culture and warmth. Correspond with the Creative Director for dealing and clarity until such time as you have an understanding of the correct procedures. Communication on Skype, WeChat or WhatsApp with the creative director on a minute-to-minute basis. Meetings every day to start leading on to weekly. Good time management skills and efficiency. Excellent English writing spelling and grammar. Initiative in the role will see more work and better working circumstances. Excellent computer skills. An understanding of Shopify and the back end. An understanding of emails, Omnisend and all popular media outlets like Inst...

    €12 / hr (Avg Bid)
    €12 / hr Gebot i.D.
    36 Angebote

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