Customer service is the way that staff behave before, during and after a purchase. A customer’s satisfaction with the process and likelihood to use the service again will be influenced by the service that they receive. In a shop, a ‘pushy’ salesperson will not encourage repeat business, while an informative a polite service will.

Friendly and respectful service is important from employees and managers, and this can often be challenged when conflict arises. Accepting fault and listening to the customers’ concerns is the line by which a service is often judged. A ‘no quibble’ guarantee is an effective encouragement for consumers, as well as a trial period during which the product can be returned if a user isn’t satisfied.

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    General Admin support 6 Tage left
    VERIFIZIERT

    I am the General Manager of our multi state Window Cleaning business & recently broke both arms. I need help with my general admin tasks for the next few weeks until I get better. The role requires you to come to Sandhurst in Melbournes South East & will involve a few hrs a day sitting with me while I guide you through (at least initially). Tasks include: - job scheduling - data entry - email management - customer phone support - chasing up accounts receivable - other.

    €22 / hr (Avg Bid)
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    Looking for someone who is hard worker and dedicated and spend 5-6 hours per day. Job responsibility is to handle all of our social medias. Monthly Budget $50 - $75. Only Place bid if you agree to work with this budget. No time waster please. Thank you!

    €9 / hr (Avg Bid)
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    Customer Service Representative 6 Tage left
    VERIFIZIERT

    Needs to hire 10 Freelancers • This is a work from home job position. • You will be provided with a script, VoIP softphone and full support from our side. • You will be paid per call made, it requires 10 to 15 minutes. ( 1 call a day) • The calls can be made from Monday-Friday during US business hours. (9AM-9PM EST) Required: Must be a United States citizen.

    €112 (Avg Bid)
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    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas po...

    €46 (Avg Bid)
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    Nous sommes à la recherche d'un(e) assistant(e) pour aider à la gestion quotidienne de notre agence digitale. Les responsabilités incluent la gestion des tickets, des mails et des appels téléphoniques. La connaissance de WordPress est un atout, mais pas une exigence. Nous recherchons une personne proactive pour nous aider à gagner du temps et à gérer des tâches récurrentes, en agissant comme porte d'entrée pour les clients et en les dirigeant vers le bon interlocuteur (support, commercial, financier, technique, etc.). Si vous êtes organisé(e), avez un bon sens des responsabilités et êtes capable de travailler de manière autonome, nous aimerions vous entendre. Merci de nou...

    €11 / hr (Avg Bid)
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    La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos) 3. Enviarnos la coti...

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    La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos...

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    We are a growing company in need of 2-3 team members who have 2+ years of experience with live chat, tickets, emailing customers. We provide a SaaS solution to construction companies. They use our system to create estimates, invoices, and many other items. We provide live chat and ticket support. We currently have 6 support team members who provide live chat, email support, and ticket support using Zoho CRM, Zoho Desk, and Zoho SalesIQ. Let me know if you have experience with any of the following. These are requirements, I am just curious about your knowledge (even if just a little). Reply with a Yes or No beside each item. If helpful, provide additional details. -- CRM's: -- Ticket Management: -- Live Chat: -- QuickBooks: -- Xero: -- Construction Experience/Knowledge: ...

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    Customer Service agent required to assist UK based Customer Service team. The role is to assign emails to correct customer service team member, filter out spam emails, answer emails from customers using available templates. Communicate with the UK based team via skype or email

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    Se requiere la configuración y personalización de un servicio de HelpDesk que ya está en marcha pero necesita ser personalizado, creando el tipo de incidencias necesarias y personalizando los flujos de trabajo para adaptarlos a las necesidades del negocio. Todo está implementado con Jira Service Management Entre las operaciones a desarrollar necesitamos lo siguiente: - Diseño del flujo de trabajao de las incidencias y peticiones según estándares. - Implementar funcionalidad de aprobaciones. - Personalización de los mensajes tipo de la plataforma. - Configuración y personalización de los Sla`s y Kpi`s - Conexión con servicio de Directorio empresarial. - Personalización de funciones y automatizaciones. ...

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    €28 Gebot i.D.
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    Urgently looking for make artist 6 Tage left
    VERIFIZIERT

    Looking for makeup artist with good knowledge of fashion. Candidate with or without experience can apply for it.

    €5 / hr (Avg Bid)
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    36 Angebote

    Are you a freelance translator with a passion for life art content? Join us on an exciting journey and become a member of our growing global community of linguists. The IQVIA Translation Services team is looking for freelance translators. You will work with a truly global industry leader to deliver content in our target languages and markets in the most effective and timely fashion. For qualified and interested candidates permanent positions may be considered as well.

    €17 / hr (Avg Bid)
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    Are you a freelance translator with a passion for life art content? Join us on an exciting journey and become a member of our growing global community of linguists. The IQVIA Translation Services team is looking for freelance translators. You will work with a truly global industry leader to deliver content in our target languages and markets in the most effective and timely fashion. For qualified and interested candidates permanent positions may be considered as well.

    €17 / hr (Avg Bid)
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    We are Software company. We need tellcaller for our b2b sales process. Experience Female candidate we require. Only serious and sincere candidate apply.

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    Yeni açılan 4 tane bahis sitemiz için destek hattı aranıyor. Sadece saygı sevgi çerçevesi içerisinde çalışması bizim için yeterlidir,iş zaten öğrenilir. Maaş haftalık olarak il etapta 4000+prim olarak hesabınıza gönderilir. İlk 3 gün ödeme yapılmaz deneme sürecimiz vardır.

    min €46 / hr
    min €46 / hr
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    I own a start up outsourcing Company which deals with clients on calls, chats, emails and our team is expert in data entry, article, blog and essay writing as well. I can pay you a good amount if you are able to find a genuine and a long term client who can work with me and tie up with my company to sign a deal for outsourcing their work.

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    I'd like a female virtual assistant or creative writer of some sort to chat with me about what it would be like to have a boxing match with her. She has to be detail oriented and not be afraid to include the little details about boxing. What I'm not looking for is a person that just replies with one or two words like 'ok' and expects me to reply to that. Preferrably a strong Filipina freelancer with a mean uppercut that is confident that they can really give me a hard time in the boxing ring/ boxing chat. Someone very talkative and creative that can bring a lot of ideas to the table would be ideal. Even better if you know other languages A big plus would be if the freelancer could pick a female character she's familiar with from a videogame, anime, cartoon or any ...

    €10 (Avg Bid)
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    I need someone willing to cold call on a commission-based agreement we would provide the service we are offering to need someone who can work 8-hour shift. We mainly cold call power washing, roofing, and also window installation but also you can use Instagram and email and whatever you think would work best!

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    OBJETIVO DEL TRABAJO Servicio al cliente impecable para una tienda de e-commerce. Responder preguntas de los clientes y ayudarlos a terminar su compra. Resolver problemas, rastreo y seguimiento de pedidos. Servicio de cinco estrellas. Ayuda a afiliados. MODALIDAD REMOTA Trabajarás en equipo con otra persona para resolver todos los temas de servicio al cliente de una tienda en línea. Todo de manera remota y digital. En la industria de belleza, así que la mayoría de las interacciones serán con mujeres. Aquí puedes ver la página del proyecto: REQUISITOS • Experiencia en atención al cliente, preferiblemente en un entorno tranquilo. • Actitud positiva, proactiva y servicial. • Poder trabajar 5 horas al día, 6 d&iac...

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    I need someone proficient in e-mails/lead generation/ keeping up with clients and submitting candidates to our clients to maintain our business operations

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    Experto en Social Selling (Ventas Online) habla Española ¡Buscamos un experto en ventas Social Selling para unirse a nuestro equipo! Estamos buscando a alguien con experiencia en ventas en línea y habilidades para conectar con clientes a través de las redes sociales. La posición requiere habilidades de comunicación sólidas y la capacidad de trabajar de forma autónoma. El idioma requerido es español. Si tienes experiencia en ventas y estás interesado en unirte a un equipo dinámico en una empresa en crecimiento, envíanos tu propuesta. ¡Esperamos tener noticias tuyas!

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    I'm looking for a creative writer of some sort to discuss the sport of boxing with. She has to be detail oriented and not be afraid to include the little details about boxing. What I'm not looking for is a person that just replies with one or two words like 'ok' and expects me to reply to that. Preferably someone very talkative and creative that can bring a lot of ideas and be consistent throughout this. A big plus would be if the freelancer could pick a female character she's familiar with from a videogame, anime, cartoon or any form of media. The idea would be to pretend you were boxing as that character in the writing at times. You would be mimicking the character at times. If you could bring a list of female characters to the table it would be more than appre...

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    Looking for participants for trial sessions. What is coaching: Coaching is a form of learning where a person (a coach) supports someone else (coachee) to create learning and personal growth in a way that benefits them. They want to learn new ways of thinking and approaching situations. Common benefits people experience from coaching include: • Improved sense of direction and focus. • Increased knowledge of self/self-awareness. • Increased motivation. Improved personal effectiveness. Looking for participants with the following attributes: • Open Minded • Open Communication (Able to share thoughts openly based on their own experiences in life) • Open to discuss about setting of goals (past, present & future) • Would like to discuss about an issue...

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    Long Term Project - Only reply if you'll accept $3 per hour for a 20 hour work week, plus large bonuses. You’ll receive a $200+ MINIMUM bonus for each completed client case. Join our global team of 10 partners. You must have excellent English communication skills. See the detailed Job Description below. Start paid training immediately. This is a long-term Virtual Assistant position with extremely large bonuses. Payday is monthly, every third Wednesday. Our next paydays are 02/15, 03/15, 04/19, 05/17 Here you will be treated with respect! YOU MUST SEND A COPY OF YOUR RESUME OR CV TO BE CONSIDERED FOR THIS POSITION. ANSWER THIS QUESTION: WHAT IS YOUR CANVA 1 TO 10 SKILL LEVEL? TEN BEING AN EXPERT. >>>>>>> Job Description Work Monday to Friday | 3:00P to...

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    We are hiring a Customer Service Representative who will mainly be responsible for providing exceptional service to clients via email. This includes promptly responding to inquiries, addressing concerns, and resolving issues in a timely and professional manner. The representative will be responsible for maintaining a high level of customer satisfaction by ensuring that all communications are accurate, efficient, and exceed expectations. Additionally, the representative will be responsible for maintaining accurate records of customer interactions, and providing feedback to management on areas for improvement. Strong communication and problem-solving skills are required for this role. From time to time the role may also include some other administrative and social media work. The role is pa...

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    ¡Buscamos a personas con mentalidad para ventas y pasión por la comunicación!. Nuestra empresa con sede en los EE. UU. está buscando personas dinámicas y motivadas para unirse a nuestro equipo como personas que llaman en frío y generadores de prospectos. Como miembro de nuestro equipo, sus responsabilidades incluirán: 1) Investigar e identificar el público objetivo adecuado. 2) Ponerse en contacto con prospectos para calificar prospectos. 3) Hacer llamadas salientes para desarrollar nuevos negocios. 4) Realización de investigaciones de clientes y encuestas de clientes o de mercado para obtener información sobre posibles clientes potenciales. 5) Marketing directo por correo electrónico a clientes clave y prospect...

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    Inform Customers About The Company's Products/Services And Offers • Manage Inbound/ Outbound Customer Calls In A Timely Manner • Generate Leads That Develop Into New Customers • Identify Customer's Needs And Convince The Customer To Buy The Product/Service • Gain Comprehensive Product/Service Knowledge And Clarify Information Wherever Required

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    We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

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    Must be fluent in Spanish Skills Deeply committed to customer success - not just satisfaction Ability to understand complex problems deeply, and explain the source of those problems simply Analytical by nature Knowledge of assigned customer use cases and solutions in Wdesk Expert communication & presentation skills with a high-level of comfort delivering consultative recommendations to executives & management teams Self-starter with ability to manage time and prioritize competing demands

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    Virtual office assistance 2 Tage left
    VERIFIZIERT

    Virtual office assistance Fluent in English and Spanish

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    hello, we need someone who has knowledge on the gaming market. you will be able to work on interesdting system to enlarge our business.

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    Hello Folks, I am looking for someone who's fast with Job Applications to help me with this process. You will need to do job applications for me and reach out to recruiters in a daily basis.

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    We are an e-commerce business based in Miami, Florida and we are looking to add a VA/Customer Support Agent to our team. The requirements for the job are: 1. Fluent English-speaking skills 2. Work during US time zones (9am to 5pm EST). 3. Part-time job, for someone that is currently working in the US time zone, but still has time to respond to some of our emails and calls; given that we don't have too many tickets. The job is very simple and not time-consuming, we are a small e-commerce brand, and we don't have many tickets per day. That's why we need someone that already has a job in those time zones, but is available to answer messages during the day. If you think you will be a good fit, please send me your CV, so we can review it. Thanks, Samuel

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    The job is to go to a supermarket and take photos of products (3 photos for each product). You only need a basic cell phone camera. No editing is necessary. See attached sample photos. US$0.5 US dollars will be paid for each product. A list of product classes will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information. Next, some screenshots of what consists of 0.5 US dollars (equivalent to 3 photos) will be attached.

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    WE ARE HIRING ! - NEED FREELANCERS TO COMPLETE COLD CALLS - TELESALES FOR OUR SERVICES AND PRODUCTS . IMPORTANT NOTE !!! RECORDING ( MP3 FORMAT ) WITH YOUR BID OR OTHERWISE WE WILL NOT EVALUATE YOUR BID - FREE TEXT RECORDING LIKE TRYING TO SELL SOMETHING OVER THE PHONE TO A CLIENT IN ENGLISH PLEASE ! We offer a long term co-operation - monthly euro 200 ( net ) - 4 hours per day GMT +2 time zone between Monday - Friday / 11 am to 16 pm with one hour break .

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    Needs to hire 2 Freelancers I need talented dual English and Spanish Speaking Agents to work in customer service. Please apply only if you can speak ENGLISH and SPANISH for Transportation Services in New York The schedule will be given based on companies needs.

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    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Sydney, Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

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    You will be required to make an account on a website and screenshot the flow of the website , including all dropdown menus and products. You must also order any item from the website and document/screenshot the post-purchase process and any communications between yourself and the website, be they through the website, SMS, email, or another method. When the package arrives, you must also take a picture of the package as it was delivered Specifics 1. Use your phone number to log into a website 2. Document the home screen after login 3. Explore and record dropdown menus and website flow 4. Buy any product on the website and document the post purchase process, including any communication between the website and yourself 5. Document the package as it arrives, including the packaging a...

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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsqu...

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    Property Manager Assistant Messaging prospective clients Setting up viewings for local staff Helping with administrative work Tenant communications Maintenance Manager Assistant Assisting tenants with general requests Researching new solutions Developing the FAQ of the agency to help with future jobs Maintenance Job coordination Coordination with tenants Coordination with Trades General Business Tasks Assisting with the development and completion of tasks Working through assistance of general manager in administration tasks

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    Our company is looking for an office assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued.

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    Site Visit - Hungary -- 5 1 Tag left
    VERIFIZIERT

    Hello, I need someone locally who can do a site visit for confirming an address based in Hungary. Further details will be provided after the proposals. Thanks!

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    Professional or non professional I will be available to put you right Only need who can provides assistance with administrative or technical tasks while working remotely Anyone who can provides immediate support, services, and skills to busy and business managers via the Internet usually from their home office.

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    Estamos buscando teleoperadores y candidatos para ventas. Personas dinámicas y ambiciosas que busquen una oportunidad desafiante y gratificante de trabajar desde casa. Como especialista en generación de contactos para nuestra empresa, desempeñarás un papel crucial en el impulso de nuestro negocio. Se trata de un puesto a tiempo completo con un salario atractivo y paquetes de incentivos. Se requiere experiencia en ventas, excelentes habilidades de comunicación escrita y verbal en inglés y vivir en Colombia,Venezuela. Perú. Si estás interesado en unirte a nuestro equipo, ponte en contacto conmigo y estaré encantado de proporcionarte más información sobre el puesto y discutir contigo los detalles del trabajo y el p...

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    Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Required Telemarketing Sales Product Management Zoho CRM

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    Long Term Job - Only reply if you'll accept $3 per hour for a 20 hour work week, plus large bonuses. You’ll receive a $200+ MINIMUM bonus for each completed client case. Join our global team of 10 partners. You must have excellent English communication skills. See the detailed Job Description below. Start paid training immediately. This is a long-term Virtual Assistant position with extremely large bonuses. Payday is monthly, every third Wednesday. Our next paydays are 02/15, 03/15, 04/19, 05/17 Here you will be treated with respect! SEND THE FOLLOWING: A) YOU MUST SEND A COPY OF YOUR RESUME OR CV TO BE CONSIDERED FOR THIS POSITION. B) WHAT IS YOUR CANVA 1 TO 10 SKILL LEVEL? TEN BEING AN EXPERT. >>>>>>> Job Description Work Monday to Friday | 3:00P t...

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    Job Description: We are seeking a highly experienced Virtual Dropshipping Assistant to manage and optimize our e-commerce operations. The ideal candidate should have at least 1 year of experience with dropshipping on platforms like Amazon and Shopify, as well as experience working with multiple dropshippers. Familiarity with tools such as Droppified and other software is a plus. Strong and frequent communication skills are a must, as well as trustworthiness and honesty. Responsibilities: Manage and optimize e-commerce operations on platforms such as Amazon and Shopify Work with multiple dropshippers to source products and manage inventory Utilize tools such as Droppified to streamline operations and increase efficiency Communicate frequently with management and other team members to ensu...

    €701 (Avg Bid)
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    30 Angebote