Kundenservice Jobs
Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
Von 92,111 Bewertungen, bewerten Kunden unsere Customer Service Specialists 4.87 von 5 Sternen.Customer Service Specialists anheuern
Hi, We are looking for freelancer who take a site visit and confirm about a site, Just a site visit project and check address validation, ongoing work in future, further discus about task after freelancer kind response. Good Luck, Thank You and Kind regards !!
We provide test administration and accommodation solutions to test-takers nationwide. For this purpose, we look for professionals who we contact on an "as-needed" basis to see if they are available to assist test takers for their approved accommodations. We provide complete training and assignments pay hourly for the entire scheduled time, even if the exam ends early. We have a computer exam coming up where a test taker has been approved for a Reader and recorder. For this assignment, you are required to be present on-site, sit with the test taker, and read the exam content aloud. You would then enter the answers as they direct. The exam is taking place at a professional testing center in Sao Luis. Date:Tuesday, 10 October, 2023 Time: 1:45 pm to 5:45 pm We provide...
-Requisitos: Proficiente en gestión, servicio al cliente y contabilidad. Conocimiento en SEO, CRM, sitios web, embudos de ventas y anuncios de Facebook. El candidato debe tener habilidades de edición de video, ser ingenioso con atención al detalle, y ser rápido para aprender e implementar. Se requiere ser bilingüe. -Responsabilidades: Implementar estrategias de coaching inmobiliario. Asistir a capacitaciones inmobiliarias. Conseguir leads y establecer citas. Inglés - Nativo o completamente fluido. Remoto Conoce más información:
I am hoping to set up the perfect marriage proposal for my significant other. I would like the setting to be outdoors and I have a specific location in mind. I would like there to be a photographer present to capture the moment. Additionally, I would love to have some decorations or live music, though I am open to other suggestions. I am looking for someone to help me with setting up the perfect marriage proposal in the specified outdoor location, including a photographer, with the potential for additional elements.
Hello, I am looking for a virtual assistant. I need someone to help me manage projects and build an Instagram group. You will interact with people/manage the account. I will provide pictures and text for the post. But, you will need to do the rest. Page will already be created. I will also need the assistant to be in charge of hiring people to do other task related to the project. $250 month. Must have experience. Thank you Tasks: - Social media management Schedule: - No specific schedule, tasks will be assigned as they come up Experience: - Prefer an intermediate level of experience in a virtual assistant Ideal Skills and Experience: - Proficient in social media management and marketing - Knowledgeable in various social media platforms - Familiar with scheduling and posting conten...
for a dedicated and tech-savvy Virtual Assistant to join our team and help with a variety of administrative & marketing tasks. This could be an ongoing relationship that will evolve overtime into defined responsibilities. The ideal candidate should have previous experience with Airbnb and/or and with channel managers within the short-term rental industry. Key Responsibilities: Calendar management: ensure all rental calendars are up-to-date across different platforms. Listing management: configure properties on various platforms such as Airbnb, … and channel managers involved. Host communication: respond promptly to online inquiries from hosts and managers, via email, chat and Slack. Other tasks: - Develop Facebook, Instagram & Google presence - General admin support - ...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking for a virtual assistant who is fluent in English to help with text messaging prospective tenants and scheduling appointments for our agents. Tasks: - Sending text messages to prospective tenants - Scheduling appointments for our agents Volume of text messages: - Expecting to send between 50-100 text messages per day Preferred software or tools: - We would like the virtual assistant to use our own software for text messaging and scheduling appointments. Ideal Skills and Experience: - Fluent in English - Strong communication skills - Experience in text messaging and scheduling appointments - Comfortable using different software and tools
I am seeking an experienced, bilingual administrative assistant to help with document organization, scheduling, and email management on a full-time basis (40 hours per week). The ideal candidate will be fluent in English and French. Attention to detail, excellent organizational ability, and solid communication skills are critical for this position. Eagerness to learn and take on new tasks is an essential requirement. A minimum of two years administrative support experience is preferred. If you believe you have the necessary qualifications and experience for this role, I invite you to submit a proposal!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from East Patchogue, NY USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from ELMONT, NY USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
I am looking for a freelancer who can help me find a full truckload for a long-distance delivery within a standard timeline of 2-5 days. The ideal candidate for this project should have experience in loadboarding and be familiar with finding and securing full truckloads for long-distance deliveries. Skills and Experience: - Proficient in loadboarding platforms and tools - Knowledge of the transportation industry and logistics - Experience in finding and securing full truckloads for long-distance deliveries - Excellent communication skills to negotiate rates and terms with carriers - Ability to work efficiently and meet deadlines in a fast-paced environment
I am in need of a Customer Support and Sales Representative who is fluent in both English and French. The ideal candidate should have the following skills and experience: - Proficiency in both English and French at a fluent level - Previous experience in customer support and sales roles - Excellent communication skills, both written and verbal, in both languages - Ability to handle phone chat and email support tasks effectively and efficiently Project- ecommerce shop operating in EU countries. Tasks and responsibilities for this position will include: - Providing phone support to customers in both English and French - Answering customer inquiries and resolving issues over the phone - Assisting customers with sales inquiries and providing product information - Delivering exceptional cu...
Pre Employment Vetting Services in Sandnessjøen, Norway - Background checks: We are looking for a professional who can conduct thorough background checks on potential employees. - Local services: We prefer someone who is familiar with the local regulations and practices in Sandnessjøen, Norway. - Urgent completion: We need the vetting process to be completed within 2 days. Ideal Skills and Experience: - Experience in conducting background checks, preferably in a pre-employment setting. - Knowledge of local regulations and practices in Sandnessjøen, Norway. - Attention to detail and ability to gather accurate information. - Ability to deliver results within a short timeframe.
Insurance Agent I am an insurance agent specializing in selling life insurance products to individuals. I am looking for assistance with both sales and customer service. Ideal Skills and Experience: - Experience in sales and customer service in the insurance industry - Knowledge of life insurance products and regulations - Strong communication and interpersonal skills - Ability to effectively explain and sell insurance products to individuals - Excellent customer service skills to handle inquiries and address client concerns - Familiarity with CRM systems and insurance software - Self-motivated and goal-oriented to achieve sales targets This project requires a freelancer who can assist me in selling life insurance to individuals and providing exceptional customer service. It is essentia...
Project Title: Real Estate Wholesale Cold Caller Description: We are looking for a skilled and experienced cold caller to join our team and assist with real estate wholesale. The ideal candidate will have intermediate level experience in cold calling and will be available to work 10-20 hours per week. Responsibilities: - Conduct cold calls to potential real estate leads - Follow the provided script to effectively communicate our services and generate interest - Qualify leads and gather necessary information for further follow-up Requirements: - Intermediate level experience in cold calling - Strong communication and interpersonal skills - Ability to work independently and meet targets - Familiarity with real estate wholesale process is a plus Additional Information: - We have a script...
Telecaller for Small Business Sales Campaign Objective: Sales Skills and Experience: - Experience in telemarketing and sales - Proficient in communication and persuasion - Familiarity with small business needs and challenges - Ability to build rapport and establish trust with potential clients Responsibilities: - Make outbound calls to small businesses - Present and promote products or services to generate sales - Follow a provided script for the telemarketing campaign Requirements: - Must have a professional and pleasant phone manner - Excellent verbal communication and active listening skills - Strong negotiation and closing abilities - Ability to work independently and meet sales targets Note: The client has a script ready for the telecaller.
I am looking for a Lead Sales Representative to join our valet trash company in Manchester, Connecticut. We provide our clients with cost-effective trash removal solutions for both residential and commercial properties. We are confident that the right person can successfully secure meetings with our leads, primarily through phone, video-call, in-person, or email. Our leads can expect quality service from us as we always aim to exceed expectations. We are proud to offer environmentally-friendly disposal methods of waste removal to all of our customers. We are committed to keeping our operations green and sustainable. Our Lead Sales Representative should be aware of the advantages and benefits of our services in order to successfully communicate these points to prospective leads. We ...
I need someone sell my vintage fabrics, clothes, and antique. For a percentage of sales. Example; 1950's hatbox. Prices from $100-800-$1250. You take pictures. You measure. You look for label or makers mark. You decide where to sell. You get money, keep your %. Find a box. Wrap in plastic and tissue. Make label, and post. I need a person here to do this, ASAP and as quickly as possible, without mistakes.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from HEMPSTEAD, NY USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Virtual Assistant Tasks: - Research tasks - Administrative tasks - Social media management Communication: - Instant messaging for task updates and reports Time commitment: - Less than 10 hours per week Ideal Skills and Experience: - Strong research skills - Proficient in administrative tasks - Experience in social media management - Excellent communication skills for instant messaging updates
¿Eres una chica/mujer de la Nutrición? Buscamos Nutricionista (solo mujer) con o sin experiencia. Se ofrece trabajo a largo plazo y con posibilidad de avanzar y crecer. Al principio se ofrecen 2$/hora con posibilidad de ascender.
Hello! I am looking for a freelancer to type up a technical report. The report needs to be longer than 20 pages in length, and should follow a standard professional format. I can provide further details about the subject matter of the report and what I require of the freelancer once we get in touch. If you have the experience to write and type a technical report of this size and format, please let me know as soon as possible!
We have a cleaning service that operates in mulitple areas in the U.S. We want a Spanish and English speaker. We need a Customer Service Representative that can handle Inbound Calls, Outbound Calls along with text and email communications. The role will require to have a computer with at least 8GB of ram and 2 computer screens. CSR will be scheduling, rescheduling customer bookings, hiring and coordinate with cleaning team. We use Ring Central, Maidiily CRM, Pipedrive CRM for leads and Google Sheets. We are searching for a friendly and positive person to join our nights & weekend shift (EST 6p-11p). We can be flexible with time but person needs to demonstrate that they can be at a computer and reply immediately. Big plus if you use a phone headset that cancels out surrounding nois...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking for a freelancer to help me create a comprehensive and detailed list of car wash and cleaning equipment. The list should include all types of equipment, not duplicates of the products, I need the necessary ones to accomplish a mobile car wash/clean. Additionally, I need a list of suppliers from the US or companies that can deliver in a few days anywhere in the US those equipment parts. For each equipment listing, I expect the freelancer to provide the name, supplier, cost, and delivery time. I want the equipment list to include cleaners, vacuums, water tank, water pump and any other necessary staff Skills and Experience: - Strong research skills to identify and compile a comprehensive list of car wash and cleaning equipment - Knowledge of the car wash industry and the v...
We are a global sleep brand looking for a customer service & excellence expert to support daily operations and reporting in our Offline segment (retail), overseeing major European markets (Germany; UK; Iberia). We are looking for a Freelancer (located CEST +/- 1h time zone) with availability of 100-160h per month (5 days work 6h/8h day) in Remote with the possibility of offering an internal position by two-agreement in 3 months (we have an Office in Lisbon and Frankfurt and we work hybrid). The role will include monitoring and steering external customer service agents and tracking quality & costs. Perform reporting over claims, agent performance and costs and coordinate operational actions across teams leveraging customer insights. Implement training programs and improvement pr...
I am looking for a Telecaller/Sales expert with experience in the retail or edtech industry. Requirements: - Experience in handling both inbound and outbound calls - Strong sales skills and a proven track record in product/services sales Responsibilities: - Make outbound calls to potential customers to promote and sell our products - Handle inbound calls from customers interested in our products and provide them with information and assistance to close sales - Meet sales targets and contribute to the overall success of the business Skills and Experience: - Excellent communication and interpersonal skills - Ability to persuade and convince customers to make a purchase - Knowledge of the retail industry and understanding of customer needs and preferences - Proven experience in achieving ...
Find a specific birth certificate from 1990 in San Diego’s Family Archive and then apostille it and send it to me.
I am looking for an experienced event coordinator to help me plan a medium-sized wedding for up to 200 guests. When I say experienced, I mean someone with more than 5 years of experience in the events industry who is knowledgeable about different venues and caterers in the area and can provide cohesive ideas that are both cost-effective and tailored to my preferences. The event coordinator should be organized, willing to take initiative, and work quickly and efficiently to ensure every detail is taken care of in a timely manner. Above all, I need someone who is passionate about making sure my wedding celebration is unforgettable and exceeds my expectations from start to finish.
Virtual Assistant Needed for Social Media Management - I am looking for a virtual assistant to help me with my social media management tasks and admin to-do items. - No experience necessary - You must be able to join video calls
I'm looking for help with wedding decoration setup for my upcoming nuptials. I would like for the setup to encompass both indoors and outdoors, with a modern style. My wedding is smaller scale with less than 50 guests expected. I need someone with an eye for detail to make sure my decorations will look perfect.
Sales Generation for VoIP Company - Paid on Results Only Telesales Target Market: Small businesses VoIP Services: Business VoIP services Sales Generation Expectations: 1-10 sales per week Skills and Experience Needed: - Proven track record in telesales and lead generation - Excellent communication and persuasion skills - Knowledge of VoIP services and their benefits for small businesses - Ability to identify potential clients and tailor sales pitches accordingly - Experience in meeting sales targets and working on a commission-based structure - Familiarity with CRM software for tracking leads and managing sales pipeline Project Details: - We are a VoIP company specializing in business VoIP services. - We are looking for a skilled telesales professional to generate sales for our compan...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from PORTLAND OR USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Denver, CO, USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Project Title: Pre Employment Vetting [Osnabrück, Germany] I am looking for a freelancer to assist me with background checks for a pre-employment vetting project in Osnabrück, Germany. Skills and Experience: - Experience in conducting background checks - Knowledge of the legal requirements and regulations for vetting processes in Germany - Familiarity with different sources and methods for obtaining accurate and reliable background information Requirements: - Conduct thorough background checks on one candidate - Provide detailed reports on the findings Please include your relevant experience in conducting background checks in your application.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am looking for a chat support service provider that is able to handle a high volume of interactions above and beyond the average. Our customer base requires support during specific hours, and it's crucial that interactions receive a timely response within 1 hour. Someone with prior experience in providing chat support for an organization is preferred. Communication must be reliable, professional, courteous and effective. The right individual will be able to promptly answer customer inquiries, positively escalate customer complaints and provide the necessary solutions in a timely manner. If you have the skill and experience necessary to deliver reliable and exceptional chat support, please don't hesitate to apply to this project.
Title: Virtual Assistant Needed As a virtual assistant, your primary responsibility will be to provide administrative support to clients remotely. You will be expected to handle various tasks such as managing email correspondence, scheduling appointments, booking travel arrangements, conducting research, and preparing documents. Key Responsibilities: 1. Efficiently managing email correspondence and responding to inquiries promptly. 2. Scheduling appointments, meetings, and conference calls on behalf of clients 3. Assisting with travel arrangements, including booking flights, hotels, and transportation. 4. Conducting research and providing comprehensive reports on various topics as requested. 5. Assisting with document preparation, including drafting and editing documents, presentations,...
I am looking for an experienced phone sales associate to help me with a sales initiative focused on medical cosmetic devices. The ideal freelancer should have extensive knowledge and experience of medical cosmetic devices, as well as exceptional phone sales and customer service skills. The target market for this phone sales initiative is consumers. The freelance should be familiar with showcasing products, providing useful information, building customer relationships, and closing sales deals. I'm looking for an expert in this field who can help grow my business and make sure that my customers get the very best in service. If you think you are the right candidate for this job, please get in touch! I look forward to hearing from you.
I am looking for someone to make a phone call to confirm employment history. The purpose of the call is to conduct a reference check, and the date and time for the phone call has been specified. The information that should be discussed during the call should involve checking the employment history. This phone call will require making sure the information gathered is accurate and reliable. Candidates must be able to communicate effectively over the phone, have a friendly disposition, and be knowledgeable of any topics which may arise in the conversation.
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Philadelphia, PA, USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Salary: 150-250 euros Job content: 1) Cooperate with local printers to produce activity rolls & leaflets before the meeting, and the expenses will be borne by our company; 2) As a representative of the company, receive visiting customers and explain products. The products are software products, online training is arranged in advance; 3) Guide customers to experience products on site and collect business cards of target customers; 4) Good image, business or IT professional background, able to communicate in English, Dutch is better; 5) You need to bring a personal notebook for on-site display of our product promotional videos. Event address: Golfpark Soestduine, Netherlands, Van Weerden Poelmanweg 8, 3768 MN Soest
For our portfolio of short term rentals (airbnbs) and Boutique Hotels we are looking for a Virtual assistant. The properties are located in Puerto Rico and North Carolina. Requirements: - available 5 days a week (also weekends) - English native speaker - good Spanish - very familiar with Google Office, Gmail - fast typer - good multi-tasking skills - good conversational skills - fast learner - diligent & good critical thinking - must have Smartphone with good cellphone service - must have good internet service
I'm looking for an experienced freelancer to help me with my messaging needs. I am in need of someone who can manage my website live chat and respond to sales inquiries in an immediate manner. This work requires individual who is comfortable with engaging our customers, understanding their needs and providing solutions in a professional and timely manner. With each message requiring quick responses, the chosen freelancer must possess excellent written and verbal communication skills as well as sound knowledge of the subject matter. Additionally, having prior sales experience is preferred. If you are this experienced individual and looking for an opportunity to use your skills, this project is for you.
I am looking for a travel agent with expertise in both SABRE and Sabre Red command and functions. The ideal candidate should be an expert in these systems and have experience in performing tasks such as booking and ticketing using SABRE. We will need a freelancer, who can help from time to time. Skills and experience required: - Expertise in SABRE and Sabre Red command and functions - Experience in booking and ticketing using SABRE - knowledge of travel industry and customer support If you are an experienced travel agent with expertise in SABRE and Sabre Red command and functions, we would love to hear from you. Please provide examples of your previous work and your level of familiarity with these systems.
Virtual Appointment Setter for an online platform - We are a technology company in need of a virtual appointment setter to generate sales leads for a Demo. - The main goal for setting up these appointments is to increase our sales and revenue. - We expect the virtual appointment setter to set 3-8 appointments per day. - Ideal skills and experience for the job: - Previous experience in appointment setting, preferably in the technology industry. - Strong communication and persuasion skills to effectively engage potential clients. - Working from scripts and lists of contacts to promote goods and services by telephone. - Ability to handle objections and overcome challenges in order to secure appointments. - Familiarity with CRM software to track and manage appointments. - ...
I’m looking for a skilled cold calling professional to help with a large-scale campaign. My target audience is both consumers and businesses in the residential/commercial cleaning industries , and the purpose of this campaign is to generate leads. I expect more than 500 calls to be made in total. The ideal candidate will have experience in this type of project, so please let me know your qualifications and past experience. If you think you’re the right person for the job, I’d love to hear from you. Thank you!
I need someone to drive me from Nice Airport to Marseille. I would like them to use a Sedan and have them pick me up after I have collected my luggage. No additional stops are required, direct drive only. I'm looking for the perfect driver that can fulfill my needs with a dependable and punctual service.