Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.
Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.Helpdesk Assistants anheuern
We have bought Jira Service Desk to start using it to support our customers. We have it already installed. We would like to have the advice and support someone with deep knowledge of Jira Service Desk to setup our workflows, customize fields, etc.
Hi! I am looking for a full time and part time fresh college graduates to assist me in my daily activities including Scheduling, Emailing, chatting, making notes, gathering requirements etc. The candidate should be available for a minimum of 3 hours in a day. Computer with a good internet connection is a must. Pay will be good and we will hire immediately. Happy Bidding!