Helpdesk is an essential service that offers support to customers or clients with technological or IT problems. It helps to troubleshoot technical issues or answer queries that customers may have regarding their products and services. A Helpdesk Assistant is a specialized customer service agent who assists customers in resolving issues related to IT systems, products, and services, either online or via telephone. Trained to interact with customers in a professional and helpful manner, they use their technical and communication skills to answer questions, diagnose systems and computer problems, apply software updates and patches, configure systems, and provide instructional advice.

Here's some projects that our expert Helpdesk Assistant made real:

  • Offering technical assistance for improving customer workflow
  • Assisting clients with troubleshooting software and hardware issues
  • Reinstalling, configuring, and updating device drivers
  • Setting up processes for customer inquiries and queries
  • Providing support for computer system operating systems
  • Creating email accounts for clients and helping them with their email accounts
  • Offering customer service assistance for customer inquiries and queries.

At Freelancer.com you can find highly skilled Helpdesk Assistants dedicated to delivering exceptional customer service with the latest technologies. Whether it be remotely or through face-to-face encounters, employers can be assured of quality results when they hire a Helpdesk Assistant through Freelancer.com. So if you are looking for professional help to answer questions, offer customer support and assist with any technical issue; consider posting your project on Freelancer.com today!

Von 15,443 Bewertungen, bewerten Kunden unsere Helpdesk Assistants 4.9 von 5 Sternen.
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    Sono un ingegnere elettronico che dal 1992 sviluppa software in vari campi, tra cui quello di gestione aziendale. Dal mio sito potete avere una panoramica del lavoro svolto. Il prodotto di più larga diffusione si chiama Market () ed è un gestionale (in varie versioni) per la compravendita dell’usato, installato in 580 negozi, di cui circa la metà ancora attivi (in Italia è uno dei primi 3 software di riferimento nel settore). Fino a oggi ho potuto gestire l’assistenza ai clienti da remoto, grazie alla collaborazione di un ragazzo (con sua partita IVA), che però a giugno lascerà l’incarico. Sto dunque cercando un’alternativa eventualmente abbinata a un coinvolgimento anche nell'aggiornamento e nella commercializzazione...

    €8 / hr (Avg Bid)
    €8 / hr Gebot i.D.
    6 Angebote

    展示会の詳細:  開催日: 2024年5月15日(水)・16日(木)  時間: 9:00 ~ 18:00 (昼休憩1時間あり)  所在地: 東京ビッグサイト 西展示棟1・2ホール(東京都江東区有明3-11-1) 仕事の内容: ● 顧客からの問い合わせを翻訳して整理する ● 接客補助やブース案内のお手伝い ● 収集された情報の処理を支援する ● 展示ブースの資料作成のお手伝い 経歴経験: ● 高等学位以上の在学中または卒業生で、一定の工学的背景があることが望ましい ● 日本語を母国語とします。 優れた英語または北京語または広東語、優れた対人スキルとコミュニケーションスキルを備えていること ● 前向きで楽観的な性格で、積極的に提案し、積極的に解決策を模索する方

    €216 (Avg Bid)
    Lokal
    €216 Gebot i.D.
    1 Angebote

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