Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.
Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.Helpdesk Assistants anheuern
Buscamos personas para soporte tecnico y ventas en dos turnos. 7:00 AM - 4:00 PM 4:00 PM -12:00 AM De lunes a sabado, incluye comisiones por ventas, bonos por manejo de clientes. Tareas Soporte tecnico y ventas via chat, ticket en una compañía de web host y ERP de contabilidad, es necesario tener computador y buena conexión a internet, responder a los clientes y venderle a...
I need someone familiar with Zoho Desk to help me setup the system to work specifically for our companies needs. This will be a one day project where we sit down and work together. I tell you what I want and you will implement it in real time.