Telefonunterstützung Jobs

Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...

I have a queue of existing customers who recently made an enquiry or purchase, and each of them needs a prompt, friendly follow-up call. The goal is to advance the sale while gathering two key pieces of intel: (1) their current interest level and (2) any candid feedback they have about our product or service. You’ll receive a clear script and talking points from me before you begin, yet you are free to adapt your tone so the conversation feels natural rather than read. All contacts already know our brand—no cold pitching here—so your focus is on relationship building, answering simple questions, and confirming next steps. After every conversation, log the outcome in our shared Google Sheet so I can see at a glance where each customer stands and what they told you. De...

Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...

We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry. Responsibilities: - Reply to customer emails quickly and professionally - Take inbound/outbound calls (orders, accounts, general questions) - Escalate complex issues and document all interactions in our system Requirements: - Fluent English (written + spoken) with minimal accent - Customer service experience (remote preferred) - Comfortable with email/CRM tools and phone systems Strong communication, problem-solving, and multitasking

I need a customer-focused professional who can mirror my own calm, courteous style when guiding customers to the information they need. Day-to-day work will involve answering product questions, tracking orders, and smoothing over the occasional complaint so every interaction ends on a positive note. You will: • Respond promptly in clear, friendly English. • Keep concise records of each interaction so I can see trends and recurring issues. • Escalate technical or billing problems you cannot solve yourself, following the procedure I’ll provide. • Send me a short weekly summary of volume handled, common questions, and any recommendations for improvement. To succeed you should already feel comfortable switching between email, chat, or phone as situations demand an...

I have a spreadsheet containing 1,588 customer records and I need to know, with certainty, which of those people still work at the companies listed. The core of the job is a phone-based employment check for every contact. You will place a quick verification call, confirm the individual’s current role or learn that they have moved on, and capture any new details that surface (updated title, replacement contact, bounce-back information, etc.). In addition we need to check the physical address details. Alongside the calls, please tidy up each email address so the file comes back to me ready for outreach—obvious typos corrected and any domains that no longer exist flagged. Full server-level pinging is not necessary; accuracy on current employment is the priority. Because I don&r...

We’re reopening this role as vacancies are still available. Silverlight Research Network is looking for a remote caller to help start conversations with potential clients and flag interested contacts for our sales team. Important: This role is ONLY open to applicants from the eligible countries listed below. This repost is to reach qualified candidates from these locations. Eligible Countries: South Africa, Mexico, Romania, Albania, Serbia, Estonia, Argentina, Colombia, Macedonia, Turkey, Egypt, Kosovo, Bosnia What You’ll Do: -Call contacts provided by our team -Share a short intro about our services -Note responses and pass interested leads forward What You Need: -Clear spoken English -Comfort speaking on the phone -Stable internet & quiet workspace Pay: Monthly (Neg...

I have a spreadsheet containing 1,588 customer records and I need to know, with certainty, which of those people still work at the companies listed. The core of the job is a phone-based employment check for every contact. You will place a quick verification call, confirm the individual’s current role or learn that they have moved on, and capture any new details that surface (updated title, replacement contact, bounce-back information, etc.). In addition we need to check the physical address details. Alongside the calls, please tidy up each email address so the file comes back to me ready for outreach—obvious typos corrected and any domains that no longer exist flagged. Full server-level pinging is not necessary; accuracy on current employment is the priority. Because I don&r...

PLEASE READ IT BEFORE APPLYING. I’m hiring a part-time virtual assistant with strong communication and sales skills to handle outbound phone calls and invite local professionals to join a referral program. This is a results-driven role. You’ll be using a proven script, confidently explaining the offer, handling light objections, and guiding interested prospects to the next step. Responsibilities: Make outbound calls using a provided sales script Clearly explain the referral program and its benefits Handle basic questions and objections professionally Track call results (interested, follow-up, not interested) Maintain accurate call logs Requirements: Fluent English with a clear, confident speaking voice Strong phone presence and persuasive communication skills Comfortable wi...

Remote Client Call & Case Support Assistant We are seeking a dependable remote assistant with excellent spoken English and clear enunciation to communicate with clients by phone and help keep their cases moving forward. This role is ideal for someone with a calm, professional phone presence who can guide clients through next steps and ensure required paperwork is completed on time. Responsibilities: Make outbound calls to new and existing clients, speaking slowly, clearly, and with strong English enunciation so clients feel comfortable sharing sensitive information. Accurately record call notes in the CRM and schedule follow-up calls as required. Complete all scheduled follow-up calls on time, including reminders, information collection, and signature coordination. Gather required clie...

Remote Client Call & Case Support Assistant We are seeking a dependable remote assistant with excellent spoken English and clear enunciation to communicate with clients by phone and help keep their cases moving forward. This role is ideal for someone with a calm, professional phone presence who can guide clients through next steps and ensure required paperwork is completed on time. Responsibilities: Make outbound calls to new and existing clients, speaking slowly, clearly, and with strong English enunciation so clients feel comfortable sharing sensitive information. Accurately record call notes in the CRM and schedule follow-up calls as required. Complete all scheduled follow-up calls on time, including reminders, information collection, and signature coordination. Gather required clie...

Necesito reforzar nuestro primer nivel de soporte con una persona capaz de atender llamadas y chats de lunes a viernes en media jornada (horario de mañanas en España pero combinable con otros proyectos siempre que se informe previamente). Qué espero de tu parte • Atención en castellano y catalán (valorable), manteniendo un tono cordial, ágil y coherente con nuestra voz de marca. • Gestión simultánea de teléfono y chat en vivo, resolviendo las incidencias habituales de Level 1 (no hay aluvión de llamadas). • Sólida experiencia previa con clientes de los sectores IT y asegurador; conocer la terminología y los tiempos de respuesta típicos es clave. • Manejo fluido de herra...

I need a reliable voice on the phone who can guide my clients through the next steps of their case and keep their paperwork moving. Most of the work revolves around divorce, bankruptcy, and other family-law forms, so familiarity with those document types—or the willingness to follow my step-by-step templates carefully—is essential. Day to day you will: • Place outbound calls to new and existing clients, speaking slowly and clearly in English so they feel comfortable sharing sensitive details. • Record outcomes in the CRM and schedule any required follow-up, then call back when those dates arrive. • Coordinate “any and all” additional calls that come up—sometimes that’s a reminder, sometimes it’s collecting a missing signature...

Project Overview Silverlight Research Network is looking for a remote communication specialist to support our sales operations by engaging with prospective clients over the phone. The goal of this project is to initiate conversations, explain our services clearly, and help our internal sales team focus on qualified prospects. This is a remote, ongoing project suited to freelancers who are comfortable speaking with new contacts and following structured call guidelines. Eligibility Requirement (Please Read Carefully): This project is strictly limited to freelancers based in the following countries. Proposals from outside these locations will not be reviewed. Eligible Countries: Argentina, Colombia, and Macedonia. Scope of Work: -Place calls to contacts provided by our team -Introduce our...

You will become the first point of contact for our customers during core U.S. business hours. Every day you’ll handle questions and issues that arrive through phone, email, live chat, and WhatsApp, guiding each person to a quick, accurate resolution while keeping the tone warm and professional. Fluency in spoken and written English is absolutely essential because most interactions are voice-based. I rely on you to combine excellent communication with sharp problem-solving skills so each caller feels heard, understood, and helped. You’ll be switching between channels frequently, so an organised workflow and the ability to think on your feet are key. Typical shift coverage runs 7 days a week roughly 9 a.m.–5 p.m. Eastern (some flexibility exists for the right candidate). ...

I need a fast, reliable education check carried out in Lusaka. A candidate has supplied academic certificates and written consent; your task is simply to confirm with the issuing institution that the qualification is genuine and belongs to the named individual. What I expect from you: • Make direct contact with the school, college, or university listed on the certificate. • Verify the authenticity of the award and match the candidate’s full name and graduation year. • Collect written or emailed confirmation from an authorised registrar or administrator. • Compile a brief, factual PDF report and attach any supporting evidence (screenshots, scans, call notes). Turn-around of two business days is ideal. Experience with qualification verification or pre-em...