Good day!
My name is Shiela Cruz. I would like to apply for the position. I have been in the customer service industry for over seven years. My first customer service experience was over 2 years under Teleperformance serving Sprint account. For almost 5 years, I've worked as a Customer Service Specialist, Resolution Specialist and Digital Care Specialist under Convergys Philippines for Directv account. With my second job, I handled customer service calls including general inquiry, minimal sales, activation, technical assistance, escalated calls, order processing and email support for US-based Satellite Service.
As I enter a new phase in my life, I want to be able to work at the comfort of my home. Bringing all the learning I've had with my previous jobs, I am confident that I am able to provide an excellent performance.
My commitment is to provide a professional and reliable performance to have a long-term relationship with the person/company I will be working with.
I am on Philippine time. Thank you and more power to us.