Hi,
We have been in the call center industry for 8 years.
Has experience varying from inbound and outbound customer service, email support and handling, retention, non-voice, data entry, training, supervisory and management.
Can also do Sales and Telemarketing.
Has excellent command of the English and French language, very good computer skills, reporting, handling people, has launched and handled different programs and processes, and understand needs of clients.
We also handle Refunds, Returns and Chargeback preventions, processing of payments and billing.
We have a call center with several projects and we would like to expand.
We can provide you with people trained for above mentioned processes and with very good English and French fluency.
Hoping to hear from you soon.
Thank you