Dear Sir/Madam,
Let me introduce Esquare services briefly to you.
We can sell for you,we can manage call center for you and can work as your data entry operator.
We are a small size/45 seat call center located in Karachi Pakistan. We have a decent call center solution with
§ predictive dialer
§ Soft phones
§ Recording
§ Customized agent screens
§ Reliable data network
§ Redundant bandwidth
§ All quality parameters in place to run inbound & out bound campaigns.
Currently, we are running “outsourced” telesales for Bell Canada, from our call center based in Karachi, Pakistan, and have recently completed “Exclusive 1 year contract” with PTML (Etislat of Dubai), 2nd largest cellular company in Pakistan.
We excel in top class customer service/ call center agent hiring, training and maintaining them on pay roll. We have hired, trained and provided over 1000 such Customer service call center agents for PTCL (#1 Telecom company in Pakistan) , PTML(2nd largest cellular company in Pakistan) and MacDonald’s call center.
In today’s world, where technology has made it possible to have “off shore” high quality but very marginal cost CSR/TSR; we would like to propose you to consider this option.
Even if you need small number of telesales agents or in bound agents, we can assist you.
We can maintain, variable quality of processes, and agents, depending upon your budgets, ranging from $1000 per agent per month for telesales, to $1500 per agent per month for good quality CSR, And for the data entry operator $500.
World is becoming more & more competitive place to live in, and if you can save substantially, then you must do that.
We enjoy very good reputation amongst top managers in telecom industry and can provide you sufficient references, if need be.
Thank you for your time
Shahid sheikh
Marketing Supervisor
Esquaredotcomdotpk