I need you to fill in a spreadsheet with data. Experience in a customer service environment
Experience of dealing with external clients
Working to SLAs
Good written and oral communication skills, particularly telephone customer service skills
Ability to develop working relationships
Ability to work to work within laid down processes and procedures
Basic financial awareness
Ability to manage workload independently to clear performance measurements with little supervision.
Reliable and able to commit to temporary assignments.
Well organised and the ability to receive and collate information from different sources.
Competent in Microsoft Word, Excel and Outlook.
Full business competence in MS Office Suite; Excel (Formatting, V-Lookups, Pivot Tables, Basic Macros).
Been working on Excel for close to 10 years - includes complex programming and managing multi-tab sheets with cross lookups, charts and tables handling huge data.
I have the necessary materials and knowledge to complete the paper and I will upload the paper promptly. kindly assign based on my skills, experience and academic background.
I am a competent individual with great computer skills, I can show this by the quality of my work and the grades I have achieved in my law degree thus far. I have a great work ethic and have great attention to detail skills which have only been enhanced during my academic studies.
I am able to work to tight deadlines and have a great ability to build lasting customer relationships from working in customer focused jobs such as commission only door to door and telephone sales. I am able to find rapport with people quickly and easily which helps to build trust.
I will complete this task adhering to your specifications and guidelines at all times, I can also be flexible as I am a student therefore I can be less rigid with my working hours than other candidates.
For further details please contact me,
I look forward to hearing from you.
Kind Regards,
Katrina Anderson
I have 15 years experience in customer service and data management. I have handled different type of clients. Worked as a lead in a communication industry for 7 years handling irate customers fully on SLA.
8 years of experience in a water supplying govt project for industries(big shots) as a billing and customer care manager heading a team. My advantage is my patience in handling the clients. Am competent in Ms Office. I have prepared all my reports in excel and am good in formatting, Vlookups and Pivot tables. Am not familiar with Macros, which is the only lacking. Am a full time freelancer now and flexible in working more hours. If given an opportunity i will fulfill your requirements