BusinessCare is an affordable solution for small businesses. It’s like an in-house IT department with unmatched support and service, at a fraction of the cost.
BusinessCare provides a monthly site visit from a highly qualified and experienced Systems Engineer, combined with remote support to solve any problems. Consistency of personnel ensures your Systems Engineer comes to understand your business and can therefore make better recommendations about cost-effective IT solutions to support your needs.
At AUS IT, the cornerstone of our business has always been designing, implementing and supporting technology solutions. Technology is an enabler, but not a solution to any business problem in its own right. We are the partner who makes sure you have the right technologies in place to support your business drivers. We can bring together all the components of your IT solution and ensure they work as you imagined.
The biggest benefit we offer you is the technical expertise of our engineers. We invest to develop our technical skills and require our team of professionals to certify across a broad range of technologies. We encourage you to leverage our skills and consider our team as an extension of yours. This is where the real value is added, where people, ideas and technology come together.
You need a solution that integrates servers, networking, communications, storage, security, power protection, backup, anti-virus and your line-of-business applications. Our people are certified across all these areas, ensuring they can design, plan, implement and manage a project from end-to-end, addressing the technology issues you face and delivering a solution that’s customised to your needs.
When you engage with AUS IT we reflect the trust you show in us by offering services beyond simply IT support. We have a great deal of experience with a vast array of technology, business software and services and will make that knowledge freely available when you’re for a technical solution to meet a business requirement. We’re happy to consult over the phone or face-to-face at no cost to you, to discuss any new IT needs.
AUS IT takes a business focused approach to designing IT solutions, focusing on your requirements and desired outcomes, rather than a particular product or technology. AUS IT is not tied to any particular approach in solving your IT needs, our solutions match your business, not the other way around.
No matter what type of solution AUS IT puts forward, they are always presented in relevant business terms, providing you with the information required to make an informed business decision, not just a meaningless list of parts.
With a background in both systems integration and the supply of data centre hosted services spanning both voice and IT systems, AUS IT is able to provide consultancy on a wide range of SME IT solutions, both locally deployed and data centre hosted.
When designing your possible solutions, AUS IT will provide a fully costed proposal for any recommended major changes to the proposal:
• Describes the motivations behind the proposed design
• Detailed description of identified business requirements
• Outlines the implementation methodology
• Provides a complete list of required infrastructure
• Includes the business benefits the proposed change will deliver.
• Full disclosure of risks, assumptions and constraints
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