Dear Sir/Madam,
I have over 15 years experience in Customer facing roles. These have been in Client Satisfaction, Customer Service, Customer Loyalty, Support, Marketing, Sales & management roles. My full business profile along with client recommendations is on the linkedin website - there is a direct link to this from my profile but you can see what my previous clients had to say about me and my work with them!
I am exceptionally efficient, love to deal with people across all channels and enjoy thoroughly solving problems and helping resolve issues. I am used to technology and live chat sessions as I was responsible for implementing this at a previous company. I always thought it is a great way to interact with clients, cost effective and also gives them a great way to get a person to help them resolve a question or problem quickly. The reputation of the company lies with the individual and the service they provide so I take this as a hugely important part of the job. Keep Customers satisfied and answer effectively and efficiently.
Please contact me directly should you have any questions whatsoever, if there are any tests to be taken I would love to do that aswell!
Many thanks for reading and considering my application! Have a great day.
Liz