Daily Phone Answering (Approx 7 - 10 calls per day)

Storniert Veröffentlicht Jul 5, 2013 Bezahlt bei Lieferung
Storniert Bezahlt bei Lieferung

I have various websites that sell print products like business cards. I am looking for someone who speaks perfect english and has a cheerful personality on the phone, I would prefer a native speaker but it is not required if you can speak naturally.

This is an on-going job for freelancers looking for regular monthly income as I need these calls answered every month, all year long.

There are an average of (7 - 10) calls per day and calls average around (2 - 4) minutes in length. Very easy and short, you are not giving any complicated product information, simply capturing info and telling the customer something like "a printing expert will be in touch with you right away".

I am looking to agree to a FIXED price per month that would be paid in the first week of each month.

Customers will call in from (9am - 5pm) CST, Monday through Friday

I will forward the virtual 800 numbers to whatever number you like, preferably landline.

Calls are answered in 3 ways: Potential New Clients, Existing Clients, and Misc (see data collection scripts below)

Potential New Clients:

Collect:

1. Name

2. "Which product are you interested in?"

3. “Do you have print ready files or do you need graphic design?”

4. Quantity Needed?

5. “What is your in-hands deadline for these prints?”

6. Caller's City? "We have multiple locations to make sure we assign you to the nearest one."

7. Email address “Often our designers are able to respond faster via email than by phone. May I ask for your email address?”

8. Phone Number

Existing Clients:

Collect: Name and number

1. Order number

2. Email address

3. Did caller seem anxious or upset?

Miscellaneous:

Collect: Name and number

1. Regarding

2. Email address

Please let me know if you have any additional questions.

Telemarketing

Projekt-ID: #4693602

Über das Projekt

3 Vorschläge Remote Projekt Aktiv Jul 5, 2013

3 Freelancer bieten im Durchschnitt $481 für diesen Job

rlapiana

Hello. I'm a US citizen with over 30 years of telephone sales experience. In addition I have10 years of experience in the printing industry.

$555 USD in 30 Tagen
(1 Bewertung)
1.8
evaevelina

Hello, I am intrested in this position, especially on ongoing basis. I am native Bulgarian, but an English High School graduate , so my English is good enough I suppose. I am accurate, reliable and a fast learner, comm Mehr

$500 USD in 30 Tagen
(0 Bewertungen)
0.0
nitishthelegend

Hey, I can easily help you with the calls.

$388 USD in 30 Tagen
(0 Bewertungen)
0.0