'' I m the man you are looking for !!! '' I have been doing customer service for over 5 years now ,my 1st experience was with ALORICA more specifically Samsung Canada where i use to deal with English and French customers and the 2nd one was with LANGUAGE LINES working as a customer agent" Translating from English to french ".I also have a bachelor degree of Business Administration (Universidad Adventista Dominicana )during those years i have developed both good customer service and technical support skills ,so i m really good at providing excellent customer service ,