asterisk elastix call center agent callback login
$30-250 USD
Bezahlt bei Lieferung
We want to have Agent CallbackLogin Option (Not CallBack Extension). Is there any possiblity to implement that feature and how much it will cost for customization and time frame.
(Basically What I need is:
1. Agent picks up the phone, dials 200 and listens to the agent message.
2. Enters the agent number,# and listens to a message asking about the
extension (which doesn't happen in the above scenario).
3. After entering the extension,# it gets "permanently" logged in on that
extension even after he hangs up.
4. He stays logged in until he logs off by doing the same procedure as
above only without entering any extension number (agent number,#,#
We want to use elastix call center and above feature , with that we can can agent reporting
Projekt-ID: #9502479
Über das Projekt
7 Freelancer bieten im Durchschnitt $123 für diesen Job
Hello dear sir, as i know FreePBX and Elastix also have such feature as you desribe it, in queue section it called dynamic members.
We have a team of professionals with Call Center implementation and had completed such projects with varied technology platforms .
Elastix call center as lot of bugs and Elastix was mainly built for PBX solution and if you want an call center solution you can go with Goautodial, which comes all the features and reporting.