AI & Automation Specialist Needed

About the Role We are looking for a highly skilled AI and Automation Specialist who can help us implement cutting-edge AI solutions across our business. The ideal candidate should have expertise in AI chatbot development, website integrations, WhatsApp automation, CRM integrations, lead management, and sales & marketing automation. The objective is to create an intelligent digital ecosystem that improves customer engagement, lead generation, customer support, and sales conversion through automation. Key Responsibilities AI Chatbots & Conversational AI Develop and deploy AI-powered chatbots for websites, WhatsApp, and other digital channels. Create knowledge-base-driven chatbots using company documents, brochures, FAQs, manuals, and product information. Implement AI assistants for customer support, lead qualification, appointment scheduling, and product recommendations. Integrate GPT, Claude, Gemini, and other LLMs where appropriate. Fine-tune prompts and optimize chatbot performance. Website & System Integrations Integrate chatbots into company websites and landing pages. Connect websites with CRM, ERP, marketing tools, and customer databases. Implement lead capture, lead routing, and automated follow-up workflows. Create API integrations between various software platforms. WhatsApp Automation Set up WhatsApp Business API solutions. Develop automated customer engagement and lead nurturing journeys. Create chatbot-driven product inquiry and support systems. Design automated campaign workflows for marketing and customer retention. Integrate WhatsApp with CRM and sales pipelines. Sales & Marketing Automation Build automated lead generation and nurturing funnels. Set up email marketing automation. Implement AI-driven customer segmentation and targeting. Create sales workflow automations. Design AI-powered outbound and inbound marketing systems. Explore and implement latest AI-based growth and sales automation tools. Analytics & Reporting Track chatbot performance, lead conversion, and campaign effectiveness. Create dashboards and reporting systems. Continuously optimize automations for improved ROI. Required Technical Skills AI & LLM Expertise OpenAI (GPT) Anthropic Claude Google Gemini RAG (Retrieval Augmented Generation) Vector Databases AI Agent Development Prompt Engineering Automation Platforms Make (Integromat) Zapier n8n Pabbly Connect Microsoft Power Automate Chatbot Platforms Botpress Voiceflow Dialogflow ManyChat Custom AI Chatbot Development WhatsApp Automation WhatsApp Business API Meta Business Suite WhatsApp Campaign Management Lead Automation Workflows Website & Development WordPress Shopify Webflow HTML/CSS/JavaScript API Integrations REST APIs Webhooks CRM & Sales Tools HubSpot Zoho CRM Salesforce LeadSquared Freshsales Database & Backend MySQL PostgreSQL Firebase MongoDB Preferred Qualifications Proven experience in deploying AI chatbots and AI agents. Portfolio demonstrating automation projects. Experience in B2B lead generation and sales automation. Understanding of healthcare/medical device industry will be an added advantage. Ability to recommend and implement the latest AI tools and technologies. Deliverables Expected The selected freelancer should be capable of: Building AI-powered website chatbot Creating WhatsApp sales and support automation Integrating CRM, website, and marketing platforms Automating lead capture and follow-up workflows Implementing AI-based customer support solutions Creating AI agents for internal and external use cases Recommending and deploying the latest AI-driven sales and marketing systems

Project ID: 40527512