
Geschlossen
Veröffentlicht
Bezahlt bei Lieferung
I need a self-service customer-support chatbot deployed on WhatsApp. The goal is to clear the flood of routine questions my team handles each day—order status, shipping updates, basic troubleshooting—and leave only the genuinely complex issues for live agents. I already have a verified WhatsApp Business account; what I’m missing is the automation layer. I’m open to the stack you prefer, whether that’s Dialogflow, Rasa, BotPress, or a custom Node.js / Python build, as long as it integrates cleanly with the WhatsApp Business API (Twilio or direct). The bot must: • understand and reply in natural language (English for now) • pull order information from our existing REST-based backend using token-authenticated requests • hand off seamlessly to a human agent inside the same WhatsApp thread when the user types “agent” or confidence drops below an agreed threshold • log every conversation, with timestamps, into our PostgreSQL database for later analytics I will supply API docs, sample queries, and the brand voice guidelines. What I need from you is the fully functional bot, source code, brief setup instructions, and a short recorded demo showing it in action. If you have live WhatsApp chatbot examples, please share them so I can see your approach.
Projekt-ID: 40112250
37 Vorschläge
Remote Projekt
Aktiv vor 2 Tagen
Legen Sie Ihr Budget und Ihren Zeitrahmen fest
Für Ihre Arbeit bezahlt werden
Skizzieren Sie Ihren Vorschlag
Sie können sich kostenlos anmelden und auf Aufträge bieten
37 Freelancer bieten im Durchschnitt $125.655 USD für diesen Auftrag

With over a decade of experience in web and mobile development, I understand the importance of automating routine processes to streamline operations. Your need for a self-service customer-support chatbot on WhatsApp resonates with me. Implementing a solution that can handle order status, shipping updates, and basic troubleshooting inquiries will not only alleviate the burden on your team but also enhance customer satisfaction. In my previous projects, I have successfully developed chatbots for various industries, including eCommerce and customer support. By leveraging my expertise in Node.js, Python, and natural language processing, I can create a customized solution that integrates seamlessly with the WhatsApp Business API. I am well-versed in building chatbots that can retrieve information from backend systems securely and facilitate smooth handoffs to human agents when necessary. I am excited about the opportunity to collaborate on this project and provide you with a fully functional chatbot that meets your requirements. Feel free to reach out to me to discuss your project in more detail and see how I can bring value to your business. Thank you for considering my proposal.
$100.000 USD in 120 Tagen
7,8
7,8

With 19+ years of expertise under my belt, I know how to design and deploy powerful solutions, tailored specifically to the unique needs of each project. I have extensive experience in web platforms and mobile app development, making me exceptionally well-suited to create your WhatsApp support chatbot on any platform you choose. My proficiency in JavaScript, Node.js, and Python works harmoniously with your API specifications. I also bring an extra edge to the table - my Blockchain skills. While not directly required for this particular endeavor, my deep understanding of secure and efficient technologies will ensure your chatbot operates with utmost privacy and reliability. My track record of delivering on-time, evidence-based, results-driven solutions speaks volumes to my commitment and adherence to highest standards. To see an example of how I marry transformative tech with compelling designs - head over to my portfolio: *add link*. It's true that a picture is worth a thousand words but summing it up – 19+ years’ experience, out-of-the-box thinking, clear communication & delivery – that's why businesses choose me. Let's collectively build something extraordinary from your WhatsApp Business account? Send me a text and let’s start shaping the chatbot that will streamline your customer support process for good!
$100.000 USD in 70 Tagen
7,7
7,7

⭐⭐⭐⭐⭐ Create an Efficient WhatsApp Support Chatbot for Your Business ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project details and see you're looking for a self-service customer-support chatbot for WhatsApp. Look no further; Zohaib is here to help! My team has successfully completed 50+ similar chatbot projects. I will create a bot that understands natural language, pulls order info, and seamlessly hands off to human agents. This will streamline your support process within the budget you’ve set. ➡️ Why Me? I have 5 years of experience in chatbot development, focusing on automation for customer support. My skills include building bots using Dialogflow, Rasa, or custom Node.js/Python solutions. I also have a strong grip on API integration and database management, ensuring a smooth project execution. ➡️ Let's have a quick chat to discuss your project details further. I would love to share samples of my previous work, showcasing my chatbot solutions. Looking forward to our conversation! ➡️ Skills & Experience: ✅ Chatbot Development ✅ Node.js ✅ Python ✅ Dialogflow ✅ Rasa ✅ Twilio API ✅ PostgreSQL ✅ Natural Language Processing ✅ RESTful API Integration ✅ Automation Testing ✅ User Experience Design ✅ Data Analytics Waiting for your response! Best Regards, Zohaib
$100.000 USD in 7 Tagen
7,8
7,8

Hi Dzaky A., I would like to collaborate with you to build a chatbot on WhatsApp. With my proven experience in development, My approach: --> Deploy self-service WhatsApp chatbot using Node.js + Twilio WhatsApp API (seamless with your verified account), OpenAI GPT for natural NL understanding/responses, PostgreSQL logging, backend order API pulls. --> Flows: Routine queries auto-handled (status/shipping/troubleshoot), "agent" keyword or low-confidence handover (same thread), brand voice per guidelines, full source + demo video. --> Reliable: Session state, error recovery, 24/7 uptime on Heroku/Vercel. Our stack matches perfectly: Node.js, PostgreSQL, JavaScript/Python. Quick questions: Twilio creds/API docs ready? Sample queries/brand guidelines? PG connection string? I will focus on your requirements. I worked on similar projects and can share upon request. Let’s discuss timeline and budget based on these details via chat. Regards, Atta
$100.000 USD in 7 Tagen
5,8
5,8

With over 5 years of professional experience in web and mobile app development, I possess the skills necessary to create a fully functional WhatsApp chatbot that will provide high-quality, self-service customer-support. My expertise with Node.js would be particularly valuable in setting up an integration between your existing backend and the chatbot on the WhatsApp Business API. I understand the importance of creating an automation layer that efficiently handles routine queries while still being capable of handing off complex questions to human agents at the appropriate time. A crucial aspect of this project is extracting order information from your REST-based backend using token-authenticated requests, a task that aligns well with my experience in working with various APIs. Alongside this, my proficiency in databases such as NoSQL Couch & Mongo would contribute significantly to logging conversations into PostgreSQL for later analysis as requested. Lastly, I believe in building clean, optimized and maintainable solutions; qualities that are vital in developing a comprehensive and effective chatbot. Given our shared passion for transforming ideas into reality, I am excited about the possibility of working on this project and creating something amazing together! Let's discuss further the details of implementation and how my capabilities can effectively address your needs.
$100.000 USD in 7 Tagen
5,4
5,4

⭐ Hello there, My availability is immediate. I read your project post on Python Developer for WhatsApp Support Chatbot Needed. I am an experienced full-stack Python developers with skill sets in - Python, Django, Flask, FastAPI, Jupyter Notebook, Selenium, Data Visualization, ETL - React, JavaScript, jQuery, TypeScript, NextJS, React Native - NodeJS, ExpressJS - Web App Development, Data Science, Web/API Scrapping - API Development, Authentication, Authorization - SQLAlchemy, PostegresDB, MySQL, SQLite, SQLServer, Datasets - Web hosting, Docker, Azure, AWS, GPC, Digital Ocean, GoDaddy, Web Hosting - Python Libraries: NumPy, pandas, scikit-learn, tensorflow, etc. Please send a message So we can quickly discuss your project and proceed further. I am looking forward to hearing from you. Thanks
$100.000 USD in 30 Tagen
5,4
5,4

I can build a fully automated WhatsApp support chatbot that handles routine queries like order status, shipping updates, and basic troubleshooting, while smoothly handing off to a human agent in the same chat when needed. The bot will understand natural English, securely fetch order data from your REST APIs, log all conversations into PostgreSQL, and integrate cleanly with WhatsApp Business via Twilio or direct API. I’ll deliver production-ready code, clear setup steps, and a short demo video showing real conversations end to end. We can start working on this project immediately if you’d like. Verma AI Chatbot Developer
$950.000 USD in 30 Tagen
5,3
5,3

Hi, I’m Karthik, a senior backend / AI integration engineer with 10+ years of experience building production-grade chatbots, API-driven automations, and WhatsApp Business integrations for customer support and operations teams. I can deliver a self-service WhatsApp support chatbot that deflects routine queries while cleanly handing off complex cases to human agents—without breaking the WhatsApp conversation flow. How I’ll approach this: • NLP-based intent handling using Rasa / Dialogflow / custom Node.js or Python (based on your preference) • Integration with WhatsApp Business API (Twilio or direct) • Secure REST API calls to your backend for order status, shipping, and FAQs (token-authenticated) • Smart human handoff when user types “agent” or confidence score drops below a defined threshold • Full conversation logging to PostgreSQL with timestamps and metadata • English-first design, easily extensible to other languages later What you’ll receive: • Fully working WhatsApp chatbot in your account • Clean, documented source code • DB schema + logging setup • Setup & deployment instructions • Short demo video showing real conversations • Knowledge transfer so your team can maintain it internally I focus on reliable, scalable bots—not demos, and I’m comfortable working with existing APIs, brand voice rules, and real production traffic. I can share relevant WhatsApp bot examples and start immediately. Best regards, Karthik
$100.000 USD in 7 Tagen
5,1
5,1

➡️ Pleased to connect. I can build a fully automated WhatsApp self-service support chatbot that deflects routine queries (order status, shipping updates, basic troubleshooting) while seamlessly escalating complex cases to live agents—without breaking the WhatsApp conversation flow. The bot will use natural-language understanding (English) and securely connect to your existing REST backend for real-time order lookups via token-authenticated requests. A smart handoff will trigger when users type “agent” or when confidence drops below an agreed threshold. Every interaction will be logged with timestamps into your PostgreSQL database for analytics and QA. Proposed Stack Dialogflow / Rasa / Botpress or custom Node.js / Python (based on your preference) WhatsApp Business API via Twilio or direct integration PostgreSQL for conversation logging Deliverables • Production-ready WhatsApp chatbot • Complete source code + setup instructions • REST backend integration • Human-agent handoff logic • Short recorded demo of the bot in action I can start immediately after reviewing your API docs and brand voice guidelines. I’m happy to share live WhatsApp chatbot examples upon request. ➱➱ Let’s reduce support load while improving response speed and customer experience. Thanks Sakshi
$100.000 USD in 75 Tagen
4,1
4,1

Hi. Your "WhatsApp Support Chatbot Needed -- 3" looks like a great fit for my skills. I've worked on similar JavaScript projects and can deliver solid results. Let me know if you'd like to chat about the approach.
$100.000 USD in 7 Tagen
4,6
4,6

With over 9+ years of extensive experience in web and mobile app development, I can ensure you an efficient and fully functional WhatsApp support chatbot that will address your current business requirements. Proficient in JavaScript and Node.js, two powerful tools for building robust chatbots, I am adept at implementing state-of-the-art automation layers like Dialogflow, Rasa, and BotPress. Furthermore, my expertise also extends to developing custom solutions tailored to specific client needs, which would come in handy for integrating with your existing REST-based backend and PostgreSQL database. Understanding the essence of your project, my team and I will design a chatbot that not only communicates naturally but also fetches real-time order information through token-authenticated REST API requests. Should it ever be required, the seamless handoff feature to a human agent within the same thread ensures that complicated questions are well addressed. Additionally, my past work with analytics driven applications prepares me well in creating a proper logs management system for future analysis purposes. Moreover, being well-versed with WhatsApp Business API - either through Twilio or direct integration - I assure not just timely delivery but also free ongoing support post-delivery for 3 months; this ensures the longevity and the smooth functioning of your chatbot. I have samples of similar automation projects should you need more convincing and meanwhile encourage.
$100.000 USD in 7 Tagen
4,5
4,5

Hello, I can deliver a production-ready WhatsApp self-service chatbot that reduces routine support load while preserving a smooth handoff to human agents when needed. I’ll integrate directly with your verified WhatsApp Business account (via Twilio or direct WhatsApp API) and build the automation layer using a reliable NLP stack—either Dialogflow/Rasa for intent handling or a custom Node.js/Python service if you prefer tighter control. The bot will understand natural English, follow your brand voice, and respond accurately to common queries like order status, shipping updates, and basic troubleshooting. Key capabilities I’ll implement: • Secure REST API calls to your backend using token-based auth to fetch live order data • Confidence-based logic with an immediate “agent” keyword handoff inside the same WhatsApp thread • Full conversation logging to PostgreSQL with timestamps and metadata for analytics • Clean error handling, retries, and fallback responses You’ll receive: • Fully working WhatsApp chatbot • Complete source code • Clear setup & deployment instructions • A short recorded demo showing real conversations and agent handoff I’ve built messaging bots that balance automation with human escalation, and I’m happy to share live examples. If you want a chatbot that actually deflects tickets—without frustrating customers—I’m ready to start. Best regards, Amaan Khan L. (CUBEMOONS PVT.)
$100.000 USD in 7 Tagen
3,3
3,3

Hello Dzaky, We are Codenia Technologies LLP, with over 10 years of experience in AI Chatbot Development and Python. We have carefully reviewed your requirement for a WhatsApp support chatbot. Our proposed solution includes implementing a chatbot using Dialogflow or a custom Node.js/Python build that integrates seamlessly with the WhatsApp Business API. The chatbot will be able to understand and respond in natural language, retrieve order information from your backend, escalate to a human agent when needed, and log conversations for analytics in a PostgreSQL database. We would like to connect with you to discuss the project further. Thanks, Rupesh Kumar
$100.000 USD in 7 Tagen
2,8
2,8

Leveraging extensive experience in building automated chat solutions, I specialize in creating self-service chatbots that streamline customer support. I have successfully deployed WhatsApp bots using Dialogflow and Node.js, ensuring seamless integration with backend systems and effective handoffs to human agents. Expect 24/7 support, comprehensive documentation, and a recorded demo. Let's discuss how I can deliver exceptional value for your project.
$100.000 USD in 7 Tagen
1,2
1,2

Being in the digital space for two decades, I have seen technology evolve and automation become an essential aspect of many businesses. My extensive experience encoding in JavaScript and Python equips me with the necessary skills to build a dynamic, self-service chatbot, precisely as you need for WhatsApp support. I have high competency in developing APIs using Node.js, and integrating multiple systems through them, which will facilitate the seamless handoff to a human agent as well as logging every conversation into your PostgreSQL database for future analysis. To confirm my expertise and approach, I'll provide you with a functional bot, comprehensive source code along with setup instructions and a recorded demonstration of its performance. My previous clients have lauded my work on building similar automation solutions that have significantly enhanced their operations. I sincerely believe leveraging my amalgamation of skillsets and experience will result in a highly efficient chatbot that will considerably alleviate your support team's burden by resolving routine queries adeptly on WhatsApp, leaving more room for human agents to tackle complex issues seamlessly.
$100.000 USD in 7 Tagen
1,0
1,0

Hello Dzaky, I'm interested in learning more about your need for a self-service customer-support chatbot deployed on WhatsApp. It seems like you are looking to streamline your customer service process by automating routine inquiries and escalating complex issues to live agents efficiently. I recommend leveraging a combination of natural language processing tools like Dialogflow or Rasa to ensure the chatbot can understand and respond in English seamlessly. To address your requirements, I plan to develop a chatbot that integrates smoothly with the WhatsApp Business API, pulls order information from your existing backend using token-authenticated requests, seamlessly hands off to a human agent when necessary, and logs conversations for analytics in a PostgreSQL database. I will ensure the bot aligns with your brand voice guidelines and provide you with the source code, setup instructions, and a demo showcasing its functionality. I look forward to sharing my portfolio with you in the DM and discussing how my expertise in chatbot development can add value to your project. I’d be happy to discuss your project further and answer any questions. Best regards, Malaika
$100.000 USD in 7 Tagen
0,0
0,0

Hi, my name is Anil and I specialize in building production-grade WhatsApp support automations (NLU + backend integrations + seamless human handoff). I can build your self-service WhatsApp chatbot that answers order/shipping/troubleshooting in natural English, pulls order data from your REST backend (token-auth), escalates to a live agent on “agent” or low confidence, and logs every message to PostgreSQL for analytics. My approach : WhatsApp Business API integration (Twilio or direct), templated messages + compliance-safe flows Intent handling + fallback: confidence threshold + “agent” trigger → human handoff in the same thread Secure backend calls: token-auth REST requests for order status/shipping updates Full logging: conversation + timestamps + intent/confidence + resolution outcomes in PostgreSQL Admin ops: basic dashboards/exports, error monitoring, replay/testing harness Tech stack : Bot: Node.js (NestJS) or Python (FastAPI) NLU: Dialogflow / Rasa / Botpress (or LLM-based intent router, if preferred) WhatsApp: Twilio WhatsApp or Meta WhatsApp Cloud API DB: PostgreSQL Deployment: Docker + Linux, documented setup Regards, Anil
$105.000 USD in 20 Tagen
0,0
0,0

Hello, We are Resonite Technologies, with a proven team experienced in building WhatsApp-based customer support chatbots that reduce agent workload while maintaining a smooth customer experience. We clearly understand your objective: automate high-volume support queries (order status, shipping, basic troubleshooting) while seamlessly escalating complex cases to live agents within the same WhatsApp thread. Our approach & capabilities: WhatsApp chatbot via Twilio or direct WhatsApp Business API NLP-powered conversation handling (Dialogflow, Rasa, BotPress, or custom Node.js/Python—based on your preference) Natural language understanding in English with intent confidence scoring Secure integration with your REST APIs using token-based authentication Smart human handoff when user types “agent” or confidence drops below threshold Full conversation logging (messages, timestamps, user IDs) into PostgreSQL Clean, well-documented source code + setup instructions Short recorded demo showing real WhatsApp interactions We follow scalable, production-ready architecture and align closely with provided brand voice guidelines. Our team has delivered similar WhatsApp automation solutions and can share live examples during discussion. Ready to start as soon as API docs are shared. Regards, Resonite Technologies
$100.000 USD in 7 Tagen
0,0
0,0

Hello, I’m very interested in your WhatsApp automation project. My Freelancer profile still shows earlier VoIP work and is being updated, but my background has significantly evolved. I am a CentraleSupélec (Université Paris-Saclay) graduate (Top-20 worldwide) with post-Master training in Project Management, Systems Engineering and complex system architecture. From 2021 to 2024 I served as CIO at Nirvasian Ltd, leading API-driven digital platforms, automation and enterprise systems. I was also trained by Safran in industrial systems architecture. I work with a qualified local engineering team in Cameroon, allowing me to deliver enterprise-grade automation at much lower cost than most Western providers — without compromising quality. What I will deliver: • WhatsApp self-service chatbot • Natural English conversations • Secure REST API integration (orders & shipping) • Human-agent handoff inside WhatsApp • Full PostgreSQL conversation logging • Source code, setup guide & demo recording Fast MVP, iterative improvements, clean documentation. I can start immediately and adapt quickly to your API docs and brand voice. Best regards, Esaïe Tchetagni Ngassa
$100.000 USD in 180 Tagen
0,0
0,0

Makassar, Indonesia
Mitglied seit Jan. 2, 2026
min. $100000 USD
$10-30 USD
₹750-1250 INR / Stunde
₹75000-150000 INR
₹1500-12500 INR
min. $50 USD / Stunde
$2-8 USD / Stunde
₹12500-37500 INR
$30-250 USD
$10-30 USD
₹1500-12500 INR
₹400-750 INR / Stunde
$250-750 USD
€3000-5000 EUR
€12-18 EUR / Stunde
$15-25 USD / Stunde
₹750-1250 INR / Stunde
$5000-10000 USD
₹75000-150000 INR
$250-750 CAD
$250-750 USD