Avaya IP Office - "glue" software for application dialing

@irsolutions

I have over 10 years of experience in web and mobile development, specializing in various technologies like WordPress, Shopify, Magento, PHP, Node.js, Python, Django, Laravel, and more. I understand your project requirements for developing "glue" software for application dialing using Avaya resources and TAPI libraries. I have a successful track record in fintech, healthcare, eCommerce, and blockchain projects, delivering tailored solutions that drive results. My expertise aligns perfectly with your needs, and I am confident in my ability to deliver a solution that meets your expectations. Let's discuss your project further and explore how we can work together to create a seamless solution for your Avaya IP Office system. Feel free to reach out to me to discuss your project in more detail and take the first step towards making your project a reality.

@ZohaibRoy

⭐⭐⭐⭐⭐ Create a Windows Service for Avaya Phone Dialing Automation ❇️ Hi My Friend, I hope you're doing well. I reviewed your project requirements and see you're looking for a solution to automate phone dialing using Avaya resources. Look no further; Zohaib is here to help you! My team has successfully completed 50+ similar projects for Avaya integration. I will create a Windows service that utilizes Avaya APIs to facilitate dialing automation, ensuring a smooth experience for your users. ➡️ Why Me? I can easily develop your Avaya phone service as I have 5 years of experience in API integration, telephony systems, and Windows services. My expertise includes working with TAPI libraries, REST APIs, and VoIP systems. Additionally, I have a strong grip on other relevant technologies like Avaya DevLink and CRM integrations. ➡️ Let's have a quick chat to discuss your project in detail and I can show you examples of my previous work. I look forward to connecting with you! ➡️ Skills & Experience: ✅ API Development ✅ Windows Service Creation ✅ Avaya DevLink Integration ✅ TAPI Library Utilization ✅ RESTful API Design ✅ VoIP Technologies ✅ Telephony Automation ✅ Application Logging ✅ Error Handling ✅ CRM Integration ✅ Software Testing ✅ Source Code Management Waiting for your response! Best Regards, Zohaib Waiting for your Response!

@techplusintl

Hi there, ★★★ API Development Expert ★★★ 8+ Years of Experience ★★★ To complete this project, I will implement a Windows service for dialing automation using Avaya's resources. The process will involve: 1. Requirement analysis and confirmation of client needs (8 hours) 2. Research and selection of appropriate TAPI libraries or Avaya DevLink API (10 hours) 3. Development of the RESTful API for call initiation (15 hours) 4. Testing the service with the Avaya IP500 V2 system in a local lab environment (10 hours) 5. Creating documentation and sample API calls for client use (5 hours) What I need from you: 1. Clarification on preferred TAPI libraries or API preferences. 2. Access to detailed documentation of existing phone system configurations. 3. Any specific requirements for logging and error handling. I look forward to connecting at your convenience to ensure the project's success. Best Regards, TechPlus Team

@ail5a9f298b597ed

Having worked extensively as a Full Stack Developer across multiple languages, I have the expertise to create a windows service or potentially design this for Linux if needed. With my rich knowledge in Avaya resources and compatible TAPI libraries or Avaya DevLink IP Office API, I can develop application dialing automation to facilitate your business needs. I understand your end users' limitations and preferences and will ensure that the solution I provide does not require any Avaya SDK's, drivers or telephony logic to be executed by your internal application developers. In terms of licensing, I'm well-versed with the available instances for CTI Link Pro, Wave User, Additional Voicemail Pro and more. While you don't have to provide dev or test access to your phone system, I assure you that my extensive experience has given me a powerful test environment and lab resources required to bring out productive results in this project.

@johibkhan

Hi, With my vast experience in software application development and a decade-long association with Avaya, I am uniquely positioned to address your needs. Over the years, I have successfully worked on a range of complex integration projects similar to yours, skillfully leveraging Avaya resources and TAPI libraries to bring about seamless automation. Notable examples of such projects include my work with CGI and Yash where my solution delivered on the precise requirement of initiating phone calls from physical phone extensions attached to an IP Office Phone system. Moreover, familiarity with different operating systems is a forte of mine and I can expertly handle your preference for a Linux/windows service. My exposure to multiple API platforms ensures that I can provide you with a tailored solution that suits your unique needs. Once again, I should stress the proficiency I hold in using Avaya resources like TAPI library or DevLink IP Office API - an advantage that strongly weighs in favor of my candidacy.

@Specgi

With over a decade of experience as a software developper specializing in Telecommunications Engineering, I am well-positioned to address your needs in creating a Windows or Linux service that utilizes the Avaya IP Office system for dialing automation. As indicated, you don't want your users to directly dial numbers but rather have the applications initiate calls from the designated phone extensions and also integrate seamlessly with your CRM platform - these are areas where I excel. My extensive knowledge of Avaya resources and compatible TAPI libraries will enable me to create the 'glue' software needed to achieve this. To ensure your requirements are fully met, I propose we leverage on my expertise with Avaya DevLink IP Office API and similar integration programs that may be available as you stated in your project description. Additionally, I understand that the application developers for internal platforms shouldn't be burdened with Avaya SDK's, drivers or telephony logic; hence, I will design a user-friendly REST-style API capable of handling every necessary phone system work thereby enabling abstraction from the Avaya technical program.

@mubeenm5026

With over a decade of industry experience, my team at Web Crest has demonstrated a strong track record in building robust, scalable, and AI-driven software solutions - skills that are closely aligned with your requirements. Our expertise lies in Avaya resources and TAPI libraries - making us well-equipped to develop the unique "glue" software you seek. Since we have built similar integration programs before, we can leverage our knowledge to expedite your project. In terms of deployment adaptability, I would like to highlight that we’re not only familiar with Windows but also comfortable in Linux environments. Moreover, we understand the importance of your system's current configuration and licensing constraints. You needn't worry about that as our team excels at working within existing frameworks and providing optimal solutions. Harnessing our proficiency in cloud-based solutions and scalable architectures, we'll ensure that the REST-style API for your internal applications is seamlessly integrated with the Avaya IP500V2 Office system. In addition to this, we'll diligently adhere to logging requirements while incorporating necessary configuration options. We are confident that our skillset aligns perfectly with what you need.

@novatech2210

Start the proposal with: “Just finished a very similar [project type] that delivered [measurable result] for a client…” Then connect it directly to the client's project. Write the rest of the proposal focusing on: • Technical approach • Tools, frameworks, APIs •:Keep it under 150-200 words max. Here is the project: [PASTE JOB POST]

@EtienneEdgar

Dear Markatlmfj, I am Etienne and I am excited to submit a proposal for your project request. We specialize in developing Windows services using Avaya TAPI libraries or DevLink IP Office API. With our expertise, we can create a solution that enables 2-3 in-house applications to initiate phone calls seamlessly, enhancing your CRM platform use. Our approach ensures a streamlined process without the need for desktop software, softphones, or complex setups. Our goal is to provide a simple rest API that integrates effortlessly with your Avaya IP500 V2 system, meeting all your requirements and exceeding expectations. Looking forward to the opportunity to discuss this project further with you. Best regards, Etienne

@AwaisChaudhry

Hello, I understand you need a Windows service (with a possible Linux option after discussion) to let 2-3 internal apps trigger outbound calls on Avaya IP Office extensions via a simple REST API. The service will use Avaya DevLink IP Office API or compatible TAPI, keeping the calling apps free from telephony details. The REST API (for example POST /api/call with fromExtension and dialNumber) will trigger the extension to go off-hook and dial the provided number, with optional flows to wait for pickup or ring-and-connect as required. The solution will present the outbound call as originating from the specified extension and will support configurable flows to match your dialing routes. A PoC will be demonstrated with Postman or curl against a development component that shows a real Avaya dial in a lab setup. The service will run as a Windows service in production; during development it can be run as a desktop app for debugging. Logs will be written to a configurable directory with daily rotation. Deliverables include full source code (not executables), build instructions for Visual Studio 2026, sample API calls (Swagger/Postman ready), and provisioning guidance for your IP Office environment. The project will avoid forcing any Avaya SDK on client applications and will expose a clean REST surface for your internal apps to consume. What is your preferred production deployment target: Windows service only, or Windows with a Linux fallback? Best regards,

@emmac653

Hello! I'm excited about the opportunity to develop a seamless dialing automation solution for your Avaya IP Office system! With extensive experience in building robust applications that integrate with telephony systems, I can create a Windows service (or Linux solution upon discussion) that meets your requirements for initiating calls from physical extensions. I understand the importance of keeping the integration simple for your internal applications, and I will ensure that the solution abstracts away the complexities of the Avaya SDKs and telephony logic. The service will utilize the Avaya DevLink IP Office API or compatible TAPI libraries to facilitate call automation while adhering to your specifications. I will ensure that the API is straightforward, allowing your internal applications to make RESTful calls to initiate dialing without the need for direct interaction with Avaya’s technical components. I’d like to clarify a few points: What is your preferred timeline for the proof of concept? Are there any specific error codes you’d like to implement for call failures? Lastly, how do you envision the logging structure for monitoring call activities? Looking forward to discussing this further!

@Marsonic10

? Hi Mark, I’m an experienced telecommunications and software developer with a strong background in Avaya IP Office, TAPI integrations, and REST API middleware. I can build a Windows service (or Linux if agreed) that exposes a simple REST API allowing your internal applications to initiate calls from Avaya extensions, handling off-hook, dialing, and optional SMDR/call ID logging, without exposing your applications to Avaya SDKs or telephony logic. I’ll provide source code, deployment instructions, sample Postman/Swagger API calls, and logging with rotation, while ensuring the service can later run as a Windows service with no user logged in. I can also deliver a proof-of-concept demo showing calls triggered via Postman/cURL in a test lab, matching your requirement for a visible dialing demonstration. I’m confident this can be completed within your project scope and will follow Avaya best practices.