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I need a full-featured Insurance CRM built specifically for the Indian market so that policy lifecycles, agent networks, and claim workflows reflect local practices and regulatory expectations. Core modules I have in scope are: • Policy management that cleanly handles new business, renewals, endorsements, and cancellations. • Claims processing with clear status tracking from FNOL through settlement. • Agent management covering onboarding, licensing status, commission slabs, and performance dashboards. Beyond those essentials, the system should also provide: • A customer portal where policyholders can log in, view documents, download receipts, and raise service requests. • Automated reminders for premium due dates, renewals, and pending claim documents, triggered by configurable rules. • Robust report generation so I can pull MIS snapshots on production, lapse rates, outstanding claims, and agent KPIs without manual Excel work. I want the CRM available on every major platform—web (browser-based), a companion mobile app, and a lightweight desktop client—so staff, agents, and customers can pick the interface that suits them. Security, role-based access, and clean, intuitive UI matter just as much as the features above. Comprehensive API documentation, basic user training assets, and handover of source code will form part of the final delivery. If you have experience with similar projects in India, especially anything that had to accommodate IRDAI guidelines or GST-compliant invoicing, please mention it along with a rough delivery timeline.
Projekt-ID: 40255307
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97 Freelancer bieten im Durchschnitt ₹61.739 INR für diesen Auftrag

Hello, It's clear you need a comprehensive, Indian market-specific Insurance CRM to streamline policy lifecycles, agent networks, and claim workflows, fully compliant with local regulations like IRDAI. Your vision for core modules, including policy, claims, and agent management, alongside a customer portal and automated reminders, truly addresses the unique operational demands. Delivering this across web, mobile, and desktop with robust security and intuitive UI will provide the flexibility and control essential for your business. I’m Waqas from Eclairios, a professional software engineer with over 7 years of experience in app and web development. I have successfully completed 128 projects, earning a 5.0 rating from satisfied clients. I specialize in mobile apps (Android, iOS, Flutter), website development, custom APIs, and backend solutions. My goal is to deliver high-quality, scalable solutions that meet your business needs. Why hire me? ★ 100+ Projects Completed with 5-star rating. ★ 3 months of free post-launch support ★ Expertise in advanced technologies and systems Let’s connect and discuss how I can help you with your project. Best regards, Waqas
₹46.211 INR in 7 Tagen
8,4
8,4

Interesting project, I will build the insurance CRM, policy lifecycle (new business, renewals, endorsements, cancellations), claims from FNOL to settlement, agent management with commission slabs, customer portal, automated reminders, and MIS reporting across web, mobile, and desktop. For invoicing, I will auto-map GST HSN codes per product type, life, health, motor, and property each carry different codes and rates. Mapping at the product level generates correct tax breakdowns on every receipt without manual selection, the main compliance gap during audit. Questions: 1) Which insurance lines are in scope at launch, life, health, motor, or all? 2) Should the mobile app target agents, customers, or both? Looking forward to potentially working together. Thanks, Kamran
₹65.000 INR in 15 Tagen
8,5
8,5

Hi there, Are you looking for a comprehensive Insurance CRM tailored specifically for the Indian market? I can build a robust solution that covers policy management, claims processing, and agent management while reflecting local regulations. I have experience developing similar CRMs that adhere to IRDAI guidelines and ensure GST-compliant invoicing. My proposed CRM will include a customer portal, automated reminders, and detailed reporting without the hassle of manual tracking. I’ll ensure the system is accessible on web, mobile, and desktop platforms, complete with role-based security and user-friendly UI. Additionally, I will provide thorough API documentation and training materials as part of the delivery package. I estimate a timeline of around 10-12 weeks for full implementation. Let me know if you’d like to chat more about this! Best, Badar Madni
₹150.000 INR in 30 Tagen
7,7
7,7

Drawing from 10+ years of experience in the industry, my team at Carol Data Technology can execute your Indian Insurance CRM Development project with utmost expertise and reliability. Being an ISO 9001:2008 certified company, we follow a unique process that enables us to provide superior value in terms of quality, creativity, speed, and price. Our proficiency lies not just in creating effective websites and mobile applications but also in providing comprehensive solutions for project management, testing, and post-development maintenance. We have worked extensively on APIs, CRMs, PHP programming, and web development which make us ideal for your project. Furthermore, our understanding of the Indian market is unparalleled due to our prior work within the country. We have successfully navigated regulations like IRDAI guidelines and GST-compliant invoicing before - a valuable asset for your specific needs. Our dedication to effective communication ensures there's clarity throughout the project and our commitment to customer satisfaction guarantees you'll receive the highest quality end product possible. Take advantage of our well-rounded proficiencies and let us deliver a robust CRM solution that will exceed your expectations.
₹56.250 INR in 7 Tagen
7,5
7,5

Hi, I can help you build a secure, scalable Insurance CRM tailored for the Indian market. I have 5+ years of experience in PHP, Vue.js, Android, iOS, and Flutter, delivering CRM and workflow-driven platforms with strong role-based security, automation, and reporting. I understand the importance of IRDAI-aligned processes, GST-ready invoicing, and clean audit trails. Proposed stack: Web: Vue.js + PHP/Laravel APIs Mobile: Flutter (Android & iOS) Desktop: Electron (lightweight) DB: MySQL/PostgreSQL Security: RBAC, JWT/OAuth, encrypted documents I will implement full policy lifecycle management, claims tracking (FNOL to settlement), agent onboarding with commissions/KPIs, customer portal, automated reminders, and MIS dashboards. The system will be modular and ready for future scaling. Estimated timeline: MVP in ~10–12 weeks after scope freeze. I’m ready to review your detailed requirements and start planning the architecture. Best, Bhargav
₹56.250 INR in 7 Tagen
7,1
7,1

Hello, I hope you are doing well. I understand that you are looking to build a INSURANCE CRM and I would be happy to help. I have extensive experience in designing and developing Application and have successfully delivered many projects. What I offer: -Development using the latest technologies -Daily project updates and clear communication -On-time delivery within the agreed timeline -Complete source code provided after project completion -One year of support for the developed work -10+ years of experience in web and app development -Fully responsive, fast-loading, and SEO-friendly design -A powerful super admin panel to manage the entire system Please feel free to initiate a chat so we can discuss your requirements in detail. Thank you and regards, Dheeraj K.
₹100.000 INR in 15 Tagen
7,3
7,3

Your CRM will fail regulatory audits if the policy endorsement workflow doesn't capture IRDAI-mandated disclosures at each stage, and your agent commission engine will break the moment GST slab rules change mid-year. I've built two insurance platforms in India that passed IRDAI inspections on first submission because we baked compliance into the data model from day one. Before I map out the architecture, I need clarity on two things - what's your expected policy volume in year one (are we designing for 5,000 or 500,000 active policies), and do your agents operate under a single TPA or multiple third-party administrators? The answer changes how we structure claim routing and commission reconciliation. Here's the technical approach: - PHP + LARAVEL: Build a multi-tenant backend with role-based middleware that enforces IRDAI audit trails on every policy mutation, so you've got tamper-proof logs when regulators ask. - MYSQL PARTITIONING: Partition policy and claim tables by financial year to keep queries under 300ms even when you're pulling five-year lapse reports for the board. - REST + WEBHOOK APIs: Expose endpoints for payment gateways, SMS providers, and document e-signing services, with idempotency keys so duplicate premium payments never hit your ledger twice. - REACT NATIVE: Ship a single codebase for iOS and Android that lets agents upload KYC docs offline and syncs when connectivity returns, critical for Tier-2 city field staff. - AUTOMATED REMINDERS: Use Laravel queues with Redis to trigger SMS and email based on premium due dates, claim document deadlines, and renewal windows without blocking your main application thread. - GST-COMPLIANT INVOICING: Generate Section 64VB-compliant tax invoices with HSN codes and reverse-charge logic baked into the commission payout module. I've delivered similar systems for two NBFCs and one general insurer, including a claims portal that reduced TAT from 18 days to 6 by automating document verification. I don't start builds where compliance requirements are vague. Let's schedule a 20-minute call to walk through your endorsement workflows and agent hierarchy before I finalize the delivery roadmap.
₹50.630 INR in 21 Tagen
6,5
6,5

Hi I have read your requirements and I am sure I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. Please consider me and initiate a chat for further detailed discussion. Regards, Anju Logical Soft Tech Pvt Ltd, Indore(M.P)
₹56.250 INR in 20 Tagen
6,6
6,6

Hello Client, Greeting of the day!!!! I read your job description. I can do this job with quality product. I am always available for your support. Thanks
₹37.500 INR in 20 Tagen
6,7
6,7

Hi there! I see you're in need of a customized Insurance CRM tailored for the Indian market. I can develop a solution that efficiently manages policy lifecycles, agent networks, and claim workflows while complying with local regulations. Using stacks like React for the frontend, Node.js for the backend, and MongoDB for the database, I can create a user-friendly CRM accessible on web, mobile, and desktop platforms. Security, role-based access, and a clean UI will be prioritized, along with features like policy management, claims processing, agent management, customer portal, automated reminders, and robust reporting. Check out my portfolio for similar projects I've worked on. Let's discuss how we can bring this project to life efficiently! Best, Salman Shahid
₹60.000 INR in 7 Tagen
6,1
6,1

Hi, I came across your project "Indian Insurance CRM Development" and I'm confident I can help you with it. About Me: I'm a agency owner with over 8+ years of experience in PHP, Website Design, Mobile App Development, API Development, CRM, Web Development. , and I understand exactly what’s needed to deliver high-quality results on time. Why Choose Me? - ✅ Expertise in required Technologies and 1 year post deployment free support - ✅ On-time delivery and excellent communication - ✅ 100% satisfaction guarantee Let’s discuss your project in more detail. I’m available to start immediately and would love to hear more about your goals. Looking forward to working with you! Best regards, Deepak
₹70.000 INR in 15 Tagen
5,9
5,9

Building an Insurance CRM tailored to the Indian market is a complex but familiar challenge. I’ve helped an insurer streamline policy lifecycle and claims processing while complying with IRDAI norms and GST invoicing. That project required modules for agent onboarding and commission tracking, plus automated alerts and MIS reporting—very close to your core needs. Your request for multi-platform access fits well with creating a reactive web app alongside Android/iOS mobile apps and a desktop client using cross-platform frameworks. For security and role-based access, I’d suggest integrating a centralized authentication service with customizable permissions to keep data safe but accessible. One key question: Do you already have preferred third-party services for document storage, SMS/email reminders, or payment gateways? Choosing the right integrations early can save time. I estimate a phased delivery over 4 to 5 months, starting with core policy and claims modules, then agent and customer portals, and finally reporting and training materials. I’m ready to start outlining detailed specs and timeline based on your inputs.
₹37.500 INR in 7 Tagen
5,5
5,5

hi, I'm Aqib, your go-to guy for crafting and implementing digital solutions that align perfectly with business needs. My team at Tecnogize has ample experience in building robust CRMs, which includes mobile app development as per specific market demands. We understand the importance of tailoring the CRM system for the Indian market to ensure that it adheres to local practices and regulatory requirements. Having worked on various scalable projects across multiple industries, we grasp the significance of effective policy management, claims processing, and seamless agent management, all of which are core modules that you deem necessary for your Insurance CRM project. Our expertise in PHP ensures resilient coding while optimizing performance. Moreover, our skills extend beyond just delivering crisp backend functionalities. We also specialize in designing intuitive interfaces that prioritize user-friendliness. In this project context, a clean yet comprehensive UI is key for efficient handling of tasks by staff, agents and customers alike. We can also ensure secure role-based access, important for maintaining confidentiality as well as GST-compliant invoicing, a feature that saves you time and effort.
₹75.000 INR in 14 Tagen
5,8
5,8

With over 5 years of Full Stack Web and Mobile App Development experience, I am confident in my ability to build a high-quality and user-friendly Insurance CRM tailored to the need of the Indian market. My skill set encompasses both frontend and backend development, and I am well-versed in key technologies such as React.js, Node.js, React Native. These skills are crucial for creating a versatile yet robust system that can be accessed across various platforms like web browsers, mobile apps, and lightweight desktop clients. Additionally, my proficiency in database management will enable me to create complex yet efficient policy, claim, and agent management modules. Moreover, I understand the importance of data security in such an extensive system. Hence, I guarantee steadfast adherence to role-based access and implementation of a clean and intuitive UI that aligns with your requirement. My previous projects have attested my capability in creating engaging and comprehensive dashboards that will provide suitaable insights for your MIS snapshots. Considering the magnitude of interconnectivity this project boasts, it is immensely advantageous to have a proficient API developer like me on board. My comprehensive understanding of API integration paired with my expertise in building performant application will ensure seamless functioning between different aspects of your CRM.
₹56.250 INR in 7 Tagen
5,2
5,2

Hello, I’m a Full Stack CRM Developer with 7+ years of experience building policy lifecycle, claims, and agent management systems. I specialize in secure, scalable backends (PHP/Node/Python, SQL/Firebase), API integrations, and automation aligned with Indian workflows including IRDAI and GST compliance. Your Requirement I reviewed your needs and have worked on similar insurance CRM systems. You need a centralized, multi-platform CRM covering policy lifecycle, claims processing, agent management, customer portal, automated reminders, and MIS reporting with secure role-based access. What I Will Deliver ✔ Policy lifecycle management (new, renewal, endorsement, cancellation) ✔ Claims workflow from FNOL to settlement with status tracking ✔ Agent module with onboarding, licensing, commissions & KPIs ✔ Customer portal (documents, receipts, service requests) ✔ Automated reminders for premiums, renewals, and claim documents ✔ MIS dashboards for production, lapse, claims & agent performance ✔ Secure role-based access with clean UI ✔ Web, Mobile (Android/iOS) and Desktop support ✔ GST-ready invoicing & IRDAI-aligned structure ✔ REST API, scalable database, admin panel & source code handover I can assure you a secure, clean, and scalable insurance CRM. Let’s have a QUICK CHAT to discuss workflows and start. Thank’s, neha Full Stack CRM Developer
₹56.250 INR in 15 Tagen
5,8
5,8

Hi there, Greetings❤️ I have read your project details that you need to design Indian Insurance CRM. Can we talk regarding this project and thanks for the details and clear instructions. Much appreciated. I am a India based web developer designer / graphic designer and have 13+ year's of hands-on experience in efficiently coding websites and applications using html, Laravel, Codeigniter, PHP MySQL, WordPress, Magento / Laravel , WooCommerce, Custom WordPress Plugins and Themes Development, Modifying WordPress Core, WordPress Hooks, Shortcodes, Metadata, Custom Post Types, and Taxonomies, etc I am available 24 hours support. I am available for the weekend also. If you are looking for website design and custom software development services then I am the right person for you. I’m open to discussing the budget and timeline that works best for you. Looking forward to hearing from you soon. Best regards, Arpan Bhardwaj
₹45.000 INR in 10 Tagen
4,7
4,7

Hello,You need an India-focused Insurance CRM that reflects real policy lifecycles, IRDAI expectations, agent commission structures, and GST-compliant workflows—not a generic CRM. I can design and build this as a secure, scalable multi-platform system (Web + Mobile + lightweight desktop client). Core delivery: • Policy lifecycle management (NB, renewals, endorsements, cancellations) • End-to-end claims workflow (FNOL to settlement tracking) • Agent onboarding, licensing, commission slabs, KPI dashboards • Customer portal with document access & service requests • Automated premium/renewal alerts via configurable rules • MIS dashboards (production, lapse, claims, agent metrics) Role-based access, audit trails, API documentation, and training materials included. Phased rollout with structured milestones (approx. 12–16 weeks MVP). Ready to discuss architecture and start immediately. BEST REGARDS SHABAHAT HABIB*
₹40.000 INR in 7 Tagen
4,7
4,7

You’re not looking for a generic CRM with insurance labels added on, you need a system built around Indian policy lifecycles, IRDAI expectations, agent hierarchies, and GST compliant processes. That requires domain aware architecture from day one. I would structure this as a modular, API first platform covering policy management for new business, renewals, endorsements, and cancellations, a claims engine with FNOL to settlement tracking, and a robust agent module handling onboarding, licensing status, commission slabs, and performance dashboards. Customer portal access, document storage, service tickets, and automated premium and renewal reminders would be rule driven and configurable to match your workflows. The system would be delivered as a secure web based core with role based access control, then extended via REST APIs to a mobile app and lightweight desktop client to ensure consistent logic across platforms. Reporting will be built into the database layer to generate MIS snapshots on production, lapse ratios, outstanding claims, and agent KPIs without manual exports. I have worked on complex, regulation sensitive systems where audit trails, structured permissions, and clean UI were critical to adoption. Estimated timeline for a full featured MVP is 12 to 16 weeks depending on integrations. If helpful, I can outline a phased development roadmap aligned with your business priorities. Syed
₹59.000 INR in 4 Tagen
4,7
4,7

I propose building a comprehensive Insurance CRM tailored to the Indian market, incorporating policy management, claims processing, and agent management. I will design a customer portal, automated reminders, and robust report generation. The CRM will be available on web, mobile, and desktop platforms, ensuring security, role-based access, and intuitive UI. I will provide API documentation, user training assets, and source code handover, considering IRDAI guidelines and GST-compliant invoicing, with a delivery timeline based on the proposed budget. Waiting for your response in chat! Best Regards.
₹60.056 INR in 3 Tagen
4,4
4,4

Hello, I can build a full-featured Insurance CRM tailored specifically for the Indian market, designed around real-world insurance workflows, IRDAI expectations, and GST-compliant financial handling. What I Will Deliver Core Modules Policy lifecycle management (New Business, Renewals, Endorsements, Cancellations) Claims workflow (FNOL → Assessment → Approval → Settlement with status tracking) Agent management (Onboarding, Licensing status, Commission slabs, KPI dashboards) Advanced Capabilities Secure customer portal (documents, receipts, service requests) Automated reminders (premium due, renewals, pending claim docs via SMS/Email/WhatsApp) MIS dashboard & custom reports (Production, Lapse %, Outstanding Claims, Agent KPIs) GST-compliant invoicing & accounting-ready exports Role-based access control with audit logs Platform Coverage Web-based CRM (Primary admin system) Cross-platform mobile app (Agents + Customers) Lightweight desktop client (Electron-based)
₹55.000 INR in 7 Tagen
4,0
4,0

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