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We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge. SKILLS REQUIRED Attention to detail, quick learner skills, and a high sense of responsibility Excellent writing and communication skills, strong interpersonal skills Ability to perform well under pressure Fast typing skills Strong English level (both written and spoken) Well-functioning equipment (laptop/ computer, headset, good internet connection). Fixed salary per user after 3 months of internship completion — stable and predictable income 3-year project — long-term, secure opportunity Standard 9-to-5 shift with fixed Saturday & Sunday off 100% non-voice — no calls, chat-based work only Direct Australian client exposure — professional international environment Structured back-office workflow with clear daily tasks Training on tools, processes, and airline booking systems provided Seats to be confirmed — early application recommended Selected intern's day-to-day responsibilities include: Handle flight booking requests from Australian clients via chat Search, book, and confirm flight tickets using backend systems Verify and validate invoices for accuracy before sharing with clients Track ticket status and provide timely updates to clients Process amendments, cancellations, and refund requests Maintain accurate records of all booking transactions Coordinate with internal teams for escalations and special requests Ensure compliance with airline policies and fare rules Deliver prompt and professional responses to all client chat
Project ID: 40618821
12 proposals
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Active 6 days ago
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12 freelancers are bidding on average $458 USD for this job

With my 11+ years of experience in Web Development, including demonstrated proficiency in PHP, CSS, and Magento, I am confident that I can contribute to your Australian Travel Back-Office project effectively and seamlessly. The requirement for a high level of attention to detail aligns well with my abilities as I have been consistently providing accurate and precise deliverables to my clients. My quick learning skills enable me to comfortably adapt to new processes and systems, which would be crucial in handling backend tools for flight ticket bookings, invoice checks, and booking management. By hiring me, you'll have more than just a responsible back-office professional; you'll have a proactive problem-solver who values consistency, integrity, and efficiency. Furthermore, my exposure to international clients guarantees a professional working environment for this direct Australian client engagement role. Finally, as an early applicant with an excellent Internet connection and well-functioning equipment, I am excited about the possibility of being part of your long-term project and contributing to its success. Thank you.
$250 USD in 5 days
3.4
3.4

With my diverse skill set and years of experience as a CA finalist, I am confident that I possess the necessary skills to excel in this non-voice back-office project supporting Australian travel clients. My attention to detail and quick learning ability will enable me to handle flight booking requests, verify invoices with precision, and maintain accurate records of all transactions. Additionally, my proficiency in written communication coupled with a high level of English and a quick typing speed make me an ideal candidate for providing prompt and professional responses in chat-based interactions. Having worked extensively with various accounting software such as Xero, Quickbooks and MYOB, my computer skills are top-notch and I assure you of delivering quality work effortlessly. Not only do I bring a solid foundation of financial management and accounting—being well versed in various flight booking systems, pricing rules, and airline policies on fare rules—I can also provide valuable advice on managing escalations or addressing special requests within the set guidelines. Choosing me would not only ensure efficient ticket management for your clients but also assure you of a positive and professional experience with an international clientele. Let's collaborate on this long-term project for a stable income!
$250 USD in 7 days
2.7
2.7

Hi! I’m interested in this opportunity and believe I’m a good fit for the role. I’m detail-oriented, a fast learner, and comfortable working with repetitive tasks that require accuracy. I have strong written English, good typing skills, and I always make sure my work is organized and error-free. I’m eager to learn your booking systems and processes, and I can start immediately if needed. I’m committed to providing reliable support and delivering prompt, professional service to your Australian clients. Thank you for your time, and I look forward to hearing from you.
$600 USD in 7 days
2.3
2.3

DO YOU LIKE FREE DEMO FOR 1 DAY?? With my extensive experience in e-commerce and virtual assistance, I have developed a knack for close attention to detail, effective quick learning, and high responsibility - all essential skills for the back-office work you described. My proficiency in written communication and overall strong English level complement the need for chat-based support. Moreover, being well-versed in travel industry processes and airline booking systems, I am fastidious about verifying travel invoices and ensuring compliance with regulations; necessary functions I would perform expertly on this project. Working as an independent freelancer, I’ve cultivated a solid ability to work well under pressure while maintaining a high standard of output. This not only includes my fast typing skills but also my perseverance to tackle challenges head-on and deliver valuable insights and responses. And while this is a non-voice project, my strong interpersonal skills greatly contribute to ensuring smooth interaction with clients and coordinating extensively with internal teams if needed. Furthermore, having had direct exposure to an international client base in my past work, I understand professionalism in a global setup; something that translates well with your Australian clientele exposure promise. With me on board, you can expect structured workflow adherence alongside a dedicated approach to providing prompt and professional service.
$250 USD in 1 day
1.7
1.7

Hello, I understand the need for detail-oriented professionals to provide non-voice support for Australian travel clients. With a background in data entry and customer service, I am equipped to handle flight ticket bookings, invoice checks, and booking management efficiently via chat. My strong written communication skills, attention to detail, and ability to perform well under pressure make me a suitable candidate for this project. I am available to work during Australian business hours, ensuring timely responses to client inquiries and efficient handling of booking requests. With experience in back-office support and a quick learner attitude, I am confident in my ability to deliver accurate and professional services to meet the project requirements. Could you please provide more details on the specific tools and airline booking systems that will be used for this project? This information will help me prepare and ensure a smooth transition into the role. Best regards, Saddam
$500 USD in 7 days
0.0
0.0

Hi, I am very interested in your Australian Travel Back-Office Non-Voice Support project. I have over 11 years of experience in Data Entry, Excel, Web Research, and Administrative Support. I am highly organized, detail-oriented, and comfortable handling chat-based back-office tasks. I can assist with: • Flight booking support • Invoice verification • Booking management • Ticket status updates • Data entry and record maintenance • Customer chat support • Accurate documentation and reporting I have strong typing skills, good written English, and I can work independently while maintaining accuracy and confidentiality. I am a quick learner and can easily adapt to your processes and tools. I am available to start immediately and I am looking for a long-term working relationship. Thank you for your time and consideration. Best Regards, Syed Mohammed Sajid
$250 USD in 7 days
0.0
0.0

Hello, I am a detail-oriented professional with experience in back-office operations, customer support, data entry and administrative tasks. I have strong written English communication skills and can efficiently handle flight bookings, invoice verification and client chat support. I am a fast learner, highly organized and committed to accuracy and meeting deadlines. I have a reliable computer, stable internet connection and i am available for long-term work. I would be excited to contribute to your Australian travel support team and deliver high-quality results. Thank you for considering my application.
$500 USD in 7 days
0.0
0.0

Hi, I'd be delighted to support your Australian travel back-office team. My background includes extensive experience in customer service, administration, data management and compliance, where accuracy, organisation and clear written communication are essential. I'm comfortable working within structured processes, managing detailed records and providing professional support through written communication. I'm a quick learner and enjoy working with new systems, so I'm confident I could quickly become proficient with your booking platforms and workflows through the training provided. I take pride in accuracy, reliability and maintaining high standards when handling customer information and administrative tasks. I'm interested in long-term opportunities and would welcome the chance to discuss how I can support your team. Kind regards, Stuart Walsh
$500 USD in 30 days
0.0
0.0

Having spent the past 12 years in the customer service field, I bring with me a wealth of experience that will undeniably enhance my ability to support your Australian travel clients with their back-office needs. My track record shows that I am deeply invested in ensuring client satisfaction—an attribute indispensable in this role. Carrying out similar tasks inline with your project description such as invoice validation and processing bookings has been my daily routine, thereby solidifying my attention-to-detail and adaptability. My proficiency in data entry will be crucial in efficiently managing flight booking requests, invoicing and any amendments, cancellations or refunding that may arise. Additionally, my extensive history in telecommunication services reaffirms my high sense of responsibility and capability to work well under pressure without compromising quality output. Finally, I am truly enthralled by the opportunity to work directly with an international clientele and look forward to leveraging on this chance to further hone my skills while building lasting relationships. With me on your team, you are assured of an effective communicator, efficient problem-solver, and meticulous performer—an all-rounder. The long-term stable opportunity you offer aligns perfectly with my goals; therefore I can guarantee I will be fully dedicated to the position for the entire 3-year term. Thank you for considering me for this pivotal role.
$750 USD in 30 days
0.0
0.0

Hello, I am interested in this opportunity and believe I would be a good fit for this role. I have strong written communication skills, excellent attention to detail, and experience working with documents and online clients. I am comfortable handling chat-based communication, checking information carefully, maintaining accurate records, and learning new systems quickly. I am responsible, organized, and able to work under pressure while maintaining accuracy and professionalism. I have reliable internet access and the ability to work remotely according to your schedule. I would be happy to receive training on your booking systems and processes and become a valuable member of your team. Thank you for considering my application. I look forward to the opportunity to work with you. Best regards, Azeb
$500 USD in 7 days
1.9
1.9

Hello, I have extensive experience providing customer support through chat and would be a valuable asset to your company. I can maintain multiple chats in a high volume work environment, delivering thorough, professional support to customers. I would love to know more about your company and the position if you have the time. I look forward to hearing from you.
$500 USD in 7 days
0.0
0.0

Makassar, Indonesia
Member since Jan 14, 2026
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