Call Center Audio Datasets Needed English , Hindi , Spanish

We are currently looking for pre-recorded call center conversation datasets with the following requirements: • English – 500 hours • Hindi – 500 hours • Spanish – 500 hours Requirements: * Agent-side audio only * No background noise * No long silence segments * Audio format: WAV * 16 kHz, 16-bit or higher * Unidirectional audio * Transcription text required Additionally, please confirm the following details: 1. Is transcription text available? * If yes, is it AI-generated or human-annotated? * If AI-generated, can it be manually refined? 2. If transcripts are available, please share details regarding: * Speaker tags * Timestamp information * Accuracy rates for: • Speaker diarization • WER (Word Error Rate) • Timestamp alignment 3. Please confirm the audio sampling rate specifications. 4. Has personal information within the recordings been de-identified? * If yes, please explain the de-identification process. 5. Scope of Data Use: * The dataset will only be used for internal model training purposes.

Project ID: 40477071