Part-Time Virtual Assistant for eCommerce Support

@hamzanauman955

Hi, I’m a proactive virtual assistant with experience in customer follow-ups, CRM management, and B2B email communication. I’ve worked with HubSpot to track order cycles, send timely reorder reminders, log interactions, and keep customer records clean and actionable. I’m detail-oriented and sales-minded, comfortable identifying upsell and cross-sell opportunities while maintaining friendly, professional customer relationships. I’d be happy to support Value Pack Perth in increasing repeat orders and improving customer engagement. Thanks.

@Technoop

Hello Value Pack Perth Team, Thank you for the opportunity. I’d love to support your customer follow-ups and sales support, and I’m interested in building a long-term working relationship as your business grows. I’m detail-oriented and comfortable working in HubSpot, Google Sheets, and email workflows. I understand how important timely follow-ups and clear CRM records are for increasing repeat orders and spotting upsell opportunities. I write professional, friendly B2B emails and ensure every interaction is properly logged. I can help with: • Monitoring reorder cycles and sending reminders • Keeping HubSpot clean and up to date • Responding to basic customer enquiries • Identifying cross-sell opportunities • Tracking follow-up status clearly for visibility My focus is to keep customers engaged, reordering on time, and gradually increasing order value. I’m available part-time (10–20 hours weekly) and happy to complete a short trial if needed. Warm regards, Anoop Kumar

@Rumairashraf

Hi there! I am available for Part-Time Virtual Assistant role for eCommerce Support. Could we discuss more details over chat? I have more than 5 years of experience in this field! I worked as customer support agents for a UAE based men's product company, and also I worked with a Europe’s art gallery in which I handle chats on the intercom and Hubspot platform and solved customer queries to manage their profiles. Thank You :)

@lmalav

Hi, I’m Lee — I work closely with B2B eCommerce teams where repeat ordering and lifecycle follow-ups directly impact revenue. I’ve handled HubSpot-driven reorder cycles, customer check-ins, and product-based upsell flows (like cups → lids, meal boxes → add-ons) to bring inactive buyers back into regular purchase patterns. I’m comfortable maintaining clean CRM records, segmenting customers by buying frequency, and sending timely, professional follow-ups that convert into repeat or bulk orders — while escalating pricing or edge cases when needed. My focus is simple: make sure your customers reorder before they run out, and gradually lift AOV through relevant packaging add-ons. Happy to start with 10–20 hrs and scale as we see traction. — Lee

@abhisaini0188

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Abhi

@jessicaejele14

Hi, I’d be glad to support Value Pack Perth with this role. I have experience as a Virtual Assistant in customer follow‑up, CRM management, and B2B sales support, where the focus is on maintaining strong client relationships, increasing repeat orders, and identifying upsell opportunities. I’m highly organized and detail‑oriented, comfortable working in HubSpot CRM to log communications, tag and segment customers, and track follow‑up status. My communication style is professional yet friendly, ensuring reorder reminders and customer check‑ins feel supportive rather than transactional. I’m also sales‑minded, with the ability to suggest related products (e.g., lids with cups, sauce cups with burger boxes) and surface bulk or recurring opportunities to management. On the deliverables side, I’ll provide clear CRM records, timely email responses, and concise weekly updates highlighting follow‑ups completed, inactive customers re‑engaged, and upsell opportunities identified. My goal is to help increase repeat order rates, reduce churn, and steadily grow average order value. Because this role requires reliability, responsiveness, and strong written English, I am prepared to step in immediately on a part‑time basis (10–20 hours per week) and grow alongside your business long‑term. Best regards, Jessica

@ProfMercy

Hello? I’m interested in the Virtual Assistant – Customer Follow-Up & Sales Support role. In my previous roles, I helped increase customer satisfaction and repeat purchases by providing timely responses, consistent follow-ups, and professional customer support. I have experience handling customer emails, updating CRM records, and tracking customer activity to ensure no opportunities are missed. I am organized, detail-oriented, and comfortable working with HubSpot, email platforms, and spreadsheets. I look forward to supporting your team. Thanks Mercy

@lrgndzgbrl

Count me in, My name is Lou from the Philippines, and I’d love to be your next assistant! I’m excited about the chance to support your business and provide excellent customer service. I can help manage daily tasks, assist customers, and keep operations running smoothly. I’m reliable, flexible, and ready to start anytime. Experience: Virtual Executive Assistant / Client Support (2023–2025) – Amazon, Shopify, and website management: customer service, order handling, and general VA tasks. Virtual Executive Assistant – Customer Care (2024–2025) – Lash Plus International: managed Outlook emails, Shopify orders, Business Suite messages, and outreach. Customer Support – Ticket Closer (2022–2023) – Silicone Intakes: handled Amazon, eBay, and website orders with quick resolutions. Former Call Center Agent (3 years) – Service-to-Sales, Customer Support, and Technical Support. What I Offer: I’m passionate about helping customers, solving problems, and making sure things get done right. I work well independently, stay organized, and adapt quickly. I’d be happy to bring my skills and enthusiasm to your team and help your business grow. Warm regards, Lourgene B.

@MdAbidurRahmanBD

Hi, I can manage customer follow-ups, care, and light sales support for your packaging supply business—tracking orders in HubSpot, sending professional reminders, logging communications, and identifying upsell opportunities. I’m detail-oriented, organised, and experienced with B2B email communication to help increase repeat orders and improve customer satisfaction. Let’s chat. Best regards, Abidur

@algie123

Hello, This role strongly aligns with the work I’m currently doing within an e-commerce operation that serves European B2B customers. My experience includes handling customer follow-ups, coordinating repeat orders, offering alternatives or complementary products when items are out of stock, and maintaining accurate records inside structured systems. I understand how important reorder timing and proactive communication are in preventing lost sales. I’m comfortable working with CRM systems and tracking follow-up cycles to ensure customers reorder before running low. I’ve also supported bulk and recurring orders, which required clear documentation and consistent communication. What I bring is reliability, structured execution, and a sales-aware mindset. I don’t just send reminders — I pay attention to patterns and opportunities that can increase order value over time. I’m available part-time (10–20 hours weekly) and would be happy to contribute at 12 AUD/hour. I’m open to growing with the role if we’re a good fit. Best regards, Albert

@hemelkhan92

Hello, I’m a proactive Virtual Assistant with strong experience in customer follow-ups, CRM management, and B2B email support, well aligned with the role at Value Pack Perth. I have worked extensively with CRM systems (including HubSpot-style workflows), monitoring order history, tracking customer cycles, and sending timely reorder reminders to keep clients stocked and engaged. My focus is always on building long-term relationships that drive repeat business and higher order value. I communicate professionally and warmly, handling routine enquiries, check-ins, and follow-ups while escalating complex pricing or operational issues when needed. I’m also sales-minded and comfortable identifying upsell opportunities, suggesting complementary items based on purchasing patterns and customer type. On the organisational side, I maintain clean CRM records, detailed notes, proper tagging, and clear follow-up status so nothing slips through the cracks. I’m highly detail-oriented, responsive, and reliable with deadlines. Tools & Skills: • HubSpot / CRM management • Professional B2B email communication • Customer retention & reorder tracking • Upselling and cross-selling support • Excel / Google Sheets reporting • AI-assisted drafting for efficiency Available part-time (10–20 hrs/week) with flexibility to scale as your needs grow. Looking forward to hearing from you! Best regards, Golam Morshed

@rachelegbe2

Hi there, Your business needs more than just task management - you need someone reliable who can notice opportunities for improvement and maximize growth potential. That's where I excel. The stress-free environment I create allows entrepreneurs to focus on what they do best while I take care of the backend and ensure impeccable customer interaction. Recognizing that every customer is unique and deserves personalized attention, I understand the importance of visibility, consistency, and empathy in maintaining a robust client base. My proficiency in CRM systems specifically will ease the task of monitoring, updating, and ensuring clear records are kept in HubSpot – your suggested software of choice. If you're searching for an organized, reliable support force who can streamline processes, effectively employ CRM tools like HubSpot, and genuinely care about the future success of your company then let’s get started. Best regards, Rachel Egbe

@sayarsinghseo

Leveraging my unique blend of skills in customer service, data analytics, and virtual assistance, I offer a strategic and results-focused approach tailored specifically to your needs as a growing eCommerce business. As a proficient user of the HubSpot CRM system and Excel, I'm more than equipped to meet your requirement for efficiently tracking follow-ups, managing customer data, and identifying upsell opportunities. My expansive experience as a Data Scientist and SEO Specialist has trained me in spotting patterns and deriving insights from seemingly disparate information--a skill crucial for effective customer follow-ups. I also understand the significance of maintaining professional-B2B communication while also being approachable and friendly, qualities I honed during my time working as a VA. Finally, my performance goals align directly with your business objectives--I aim to increase repeat order rates, reduce inactive customers while improving response times, all of which will inevitably result in generating upsell opportunities for your packaging supply business.

@Princethakur77

Hello, I hope you're doing well! I’ve reviewed your project, and I’m confident I can help manage your customer follow-ups, maintain HubSpot records accurately, and provide light sales support for your packaging supply business. With strong organizational skills and attention to detail, I’ll ensure every customer is tagged, segmented, and followed up on efficiently. I’m proactive, sales-minded, and experienced with B2B communication, ready to help grow your repeat orders and improve response times. Why I’m a good fit: • Highly organised and detail-oriented • Experienced with HubSpot CRM • Confident sending B2B emails • Skilled in sales and upselling What I’ll deliver: • Accurate HubSpot record management • Timely customer follow-ups • Improved customer engagement • Increased repeat sales opportunities Let’s start improving your customer workflow today! Best regards, Prince

@TechGeek00

Hello, I’d be glad to support Value Pack Perth as a proactive Virtual Assistant, focusing on customer follow-ups, care, and light sales support to strengthen relationships and drive repeat orders. What I offer: Monitor customer history in HubSpot, send reorder reminders, and log communications accurately Handle basic customer enquiries professionally, escalating pricing or complex issues when needed Identify upsell and cross-sell opportunities, notifying management of bulk or recurring potential Maintain clean CRM records, proper segmentation, and track follow-up status Why I’m a fit: Strong written English and confident in B2B email communication Experienced with CRM systems (HubSpot preferred), Outlook, and spreadsheets Detail-oriented, organised, and sales-minded Comfortable using AI drafting tools to speed communication while keeping it professional I focus on increasing repeat orders, reducing inactive customers, and improving overall customer experience. I’m available 10–20 hours per week, with flexibility to scale as needed, and can start immediately. Best regards, Rahim

@Reshmi2002

Hello, I’d love to support Value Pack Perth with structured follow-ups and proactive B2B customer care. I’m experienced with CRM management (including HubSpot), reorder tracking, email communication, and identifying upsell opportunities that increase average order value. I focus on keeping pipelines clean, reducing inactive customers, and making sure no reorder window is missed. Clear CRM logging and professional communication are always my priority. Free trial available. Previous work sample available.

@mvsdj

Good day! With 15 years of professional experience, including 9 years in client facing roles, I am confident in my ability to excel in this position. My background includes technical writing (creating how to guides and knowledge base articles), customer service, sales and lead generation. Additionally, I possess working knowledge of CRM systems such as GoHighLevel (GHL), Zoho and Salesforce. I am available for full time work in any time zone and willing to work weekends as needed.

@Nayeem1217

As an experienced and versatile freelancer, I am confident that I possess the skills and expertise to excel in your Part-Time Virtual Assistant role. My extensive background in providing Virtual Assistance, particularly in Customer Support and CRM management, aligns perfectly with your needs. I have managed and updated CRM systems like HubSpot with great efficiency, ensuring clear record-keeping and optimal customer management.

@Nahid357790

Portfolio: https://www.freelancer.com/u/Nahid357790 Hello, I have read your project carefully and understand you need a proactive VA to manage HubSpot follow-ups, improve repeat orders, and drive upsell opportunities for your B2B packaging business. I have experience handling CRM-based reorder tracking, professional B2B email follow-ups, and maintaining clean, organized records in HubSpot and Google Sheets. I focus on reducing inactive customers by monitoring reorder cycles and sending timely, friendly reminders. I’m also comfortable identifying cross-sell opportunities (e.g., complementary packaging items) to increase average order value. I’m detail-oriented, responsive, and confident managing customer care while keeping CRM data accurate and segmented properly. Free trial available — I can handle a small batch of follow-ups first so you can review my communication style and CRM accuracy. Available 10–20 hours per week and ready to start immediately.