Retail Operations & Growth Strategy -- 2

My retail company is ready for a full-scale operational tune-up and a clear path to sustainable growth. During a flexible two-to-four-week engagement I want an experienced business consultant to deep-dive into how we currently generate revenue, serve customers, and market our products, then hand back a no-nonsense game plan I can act on immediately. Scope of work • Evaluate the existing business model, revenue streams, and core processes. • Analyse customer-facing touchpoints and sales & marketing workflows; customer service must shift toward stronger self-service options without sacrificing experience. • Surface gaps, risks, and compliance issues that could hinder scalability. • Recommend streamlined payment, fulfilment, and organisational setups that match a modern retail operation. • Translate findings into a practical, step-by-step strategy for growth, complete with quick wins and longer-term initiatives. Expected deliverables 1. Diagnostic report highlighting key insights, risks, and priorities. 2. Growth roadmap that pairs revenue goals with marketing and customer-service tactics, including measurable KPIs. 3. Action plan outlining resources, timelines, and responsibilities so I can move straight into execution. I value clear communication, data-backed recommendations, and prior success helping startups or small-to-medium retailers scale. When you reply, please include a brief overview of similar projects you’ve completed and how you would tackle this engagement from discovery through to hand-off.

Projekt-ID: 40142445