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Physically must be in Phillipines Call Center Representative (US Account) Full-Time | Night Shift | Remote / Office-based We are hiring Call Center Representatives to support U.S.-based clients. This is a long-term, full-time position with stable monthly pay and clear responsibilities. Responsibilities Handle inbound and outbound calls for U.S. customers Qualify leads and schedule appointments Follow call scripts and update CRM records Provide professional, clear, and polite communication Meet daily and weekly performance targets Requirements Good to excellent spoken English Clear voice and confident phone presence Basic computer and CRM skills Ability to work U.S. night shift hours Previous call center experience is a plus but not required Work Schedule 8 hours per day 5 days per week Night shift (U.S. time zones) Compensation & Benefits Competitive monthly salary Night shift differential Paid training Performance bonuses 13th month pay SSS, PhilHealth, Pag-IBIG contributions Long-term and stable employment Work Setup Remote or office-based (depending on location) Professional and supportive team environment Clear processes and structured training
Projekt-ID: 40111394
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13 Freelancer bieten im Durchschnitt $6 USD/Stunde für diesen Auftrag

Hello Hiring Team, I’m excited to apply for the Call Center Representative role supporting U.S. accounts. I bring 9+ years of international call center and BPO experience, handling inbound and outbound calls for customers across the USA, UK, Canada, and Australia. I have worked on major global accounts including Sprint Telecom, Verizon Wireless, AT&T, and Barclays Bank (UK), where I handled billing, sales, retention, customer service, and issue resolution across voice, chat, and email channels. I’m highly experienced in lead qualification, appointment setting, CRM updates, and following call scripts while maintaining excellent call quality and compliance. I’m comfortable working U.S. night shifts, meeting daily and weekly KPIs, and managing high call volumes. I speak clear, fluent English with a neutral accent and have strong objection-handling and rapport-building skills. My background includes roles with Tech Mahindra, Concentrix, and the British Council, along with successful long-term freelance projects. I’m reliable, performance-driven, and ready to start immediately. I’d be glad to contribute as a long-term asset to your U.S. operations. Thank you for your time, Anoop Kumar
$8 USD in 40 Tagen
5,1
5,1

Hello! My name is Shiza and I have over a decade of experience excelling at customer support and general virtual assistance roles, a skillset that makes me highly qualified for the role as a call center representative for your US account. I've honed different but related skills such as professional email, chat and phone support across multiple platforms (Zendesk, Freshdesk, Intercom), social media management, administrative support including data entry and scheduling, order processing, refunds and dispute handling for various e-commerce platforms. Tech-savvy support with proficiency in tools like Trello, Asana, Slack further underscores my adaptability to new systems. With a clear voice, innate confidence over the phone and good to excellent spoken English skill, I'm more than comfortable complying with your need for polite communication while remaining professional. Furthermore, my decade-long experience working with clients all over the world, including US and Australian clients means that I am familiar with the cultural nuances across different time zones. In conclusion, you can rely on me to streamline operations effectively while ensuring that your US customer base receives high-quality service. I am committed to meeting daily and weekly performance targets so that you get the most out of my work while you concentrate on other aspects of your business. Let's connect and start creating a supportive and result-oriented impact on your projects today!
$2 USD in 40 Tagen
1,9
1,9

Hey , I just finished reading the job description and I see you are looking for someone experienced in Customer Service, Call Center, Telephone Handling, Lead Generation, CRM, Inbound Marketing, Customer Support, Telemarketing, Sales and Appointment Setting. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Salik.
$20 USD in 21 Tagen
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Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on Telemarketing, Sales, Customer Support, CRM, Customer Service, Telephone Handling, Call Center, Lead Generation, Appointment Setting, Inbound Marketing Lets connect in chat so that We discuss further. Regards
$5 USD in 40 Tagen
0,2
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Hello I will be a reliable chat support representative for your company which I believe I am the best fit for this role I am an organized self oriented and motivated individual seeking opportunity specifically in this aspect, I love helping others with their daily inconveniences. I will be delighted to hear from you. Best regards Idris yahya
$5 USD in 40 Tagen
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I am based in the Philippines with over 3 years of Call Center experience supporting U.S. customers. My background includes 2 years in the telco industry, 9 months in healthcare, and 9 months in hotel reservations and sales. Across these roles, I handled high-volume inbound and outbound calls, followed call scripts, qualified leads, booked appointments and reservations, and maintained accurate CRM records. I have good to excellent spoken English with a clear and confident phone presence. I’m comfortable working U.S. night shift hours, meeting performance targets, and providing professional, polite, and efficient customer support. I’m computer-literate, familiar with CRM systems, and quick to adapt to new tools and processes. I’m seeking a long-term, full-time position where I can contribute consistently, grow professionally, and be part of a stable and supportive team.
$4 USD in 40 Tagen
0,0
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Hello Sir/Madam, I hope you are doing well. I am interested in your Data Entry project and I am confident that I can complete this work accurately and on time.
$5 USD in 40 Tagen
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Having spent the better part of my career in customer service and sales, particularly in call center environments, I am confident that my skills and experiences are ideally suited for your project's needs. I take pride in my ability to seamlessly navigate phone calls, handle customer inquiries effectively, and maintain accurate records in CRM systems. Moreover, my strong command over spoken English and clear communication skills would undoubtedly contribute to making each interaction professional and productive. Working with international clients on U.S. time zones is nothing new for me. Having adapted to night shift hours before, I am well-prepared to dedicate 8 hours a day, five days a week, demonstrating unwavering commitment and consistency in delivering outstanding results for your U.S.-based customers. And having worked remotely and office-based throughout my career, I am comfortable with both work arrangements. What sets me apart is not just my proficiency in call center duties but also my dedication to building long-term relationships. It is those strong and lasting connections with clients that drive not only their satisfaction but also contribute significantly to business growth. I look forward to the possibility of joining your esteemed team and bringing my strong work ethic, problem-solving abilities, and positive energy to the table.
$5 USD in 40 Tagen
0,0
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I am very interested in this Call Center Representative position and I believe I am a strong fit for this role. I have a good command of spoken English, a clear and professional phone manner, and I am comfortable communicating with clients from the United States. I understand the importance of following call scripts, qualifying prospects correctly, and maintaining accurate CRM records to support the sales and appointment-setting process. I am disciplined, reliable, and able to work night shifts according to U.S. time zones. I am comfortable handling both inbound and outbound calls, scheduling appointments, and ensuring each interaction is polite, clear, and goal-oriented. I take performance targets seriously and stay focused on daily and weekly objectives. I am also confident with basic computer tools and CRM systems, and I learn new processes quickly during training. I value long-term collaboration, stability, and continuous improvement, which aligns well with this full-time opportunity. I am motivated to deliver high-quality service, represent your company professionally, and grow with your team over the long term. Thank you for considering my application. I would be happy to discuss this opportunity further. Si tu veux, je peux aussi te
$7 USD in 40 Tagen
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Hi there! Ready to turn your idea into results! I’ve handled similar projects and can deliver fast, reliable, and high-quality work. Let’s make this a success together. Best, Precious
$5 USD in 40 Tagen
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Hi! Saw your job post and interested on applying for the position of Call Center Representative. I used to work in BPO and also have experience as customer and technical support, Tier 2 Escalation and Team Lead for technical account
$5 USD in 40 Tagen
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★★★ TOP 1% IN FREE LANCER WORLD★★★ I’m excited to bring my experience as CMD as with 20+ years in international Business Operations Our Services * Lead Generation Experts * Sales Expert *Operational Strategic planner * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Projects Regards, CMD PVSYS GROUP (INDIA) LinkedIn Followers = 15 K worldwide Impressions on posts = 200 Millions Earning = 500 K Euro from 20012 IF YOU THINK THEN I CAN
$2 USD in 40 Tagen
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Roebling, United States
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