Remote L2 & L3 NOC Techs for Mikrotik Support

@farooqtahir2013

Having over a decade of experience in Network and System Administration, I have established myself as a versatile professional capable of adapting to various technologies and platforms. Working with numerous vendors like Cisco, VMware, Microsoft, and most importantly Mikrotik and Ubiquiti, I have sharpened my expertise with Mikrotik routers and switches serving the ISP or WISP environment. So when you need an expert L2 NOC technician and L3 Engineer to support your Mikrotik networks, I believe I can offer more than just a helping hand. In addition to my technical knowledge, I bring to the table excellent communication skills and a multicultural background that enhances my ability to work with clients in an international setup like yours. Language is no barrier with me, as my written and spoken English is strong and accent-neutral. I'm familiar with the 24/7 working hours which ensures availability for USA based clients at any time of the day. Lastly, my goal is always to build long-term relationships and provide sustainable value. With me, you'll have someone who is motivated by your work environment - fast-paced, fun, positive, and goal-oriented. Moreover, being accustomed to work within such environments even for long hours brings out the best in me and turns pressure into productivity. Let's partner up for a top-notch Mikrotik support!

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in System Admin, Computer Security, Troubleshooting, Network Administration, Network Security, Network Engineering, Network Monitoring and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@AwaisChaudhry

Hi there, I understand you’re seeking seasoned L2 remote NOC techs and L3 engineers for Mikrotik networks to support USA-based clients, with 24/7 shifts and English communication as a must. I bring deep Mikrotik experience in ISP/WISP environments, backing you with remote monitoring, rapid troubleshooting, and scalable configuration work for RouterBOARD, Cloud Core Router, and hAP Series devices. My approach is to start with a quick assessment of your existing deployments, monitoring tools, and SLAs, then implement robust monitoring, alerting, and runbooks; maintain current configurations while developing reliable templates for new setups; and manage changes in a controlled way to keep service levels high. I’ll integrate with your ticketing workflow and ensure smooth handoffs across L2/L3 tasks, with a focus on security, consistency, and clear customer-facing communication. As workload grows, we can shift toward a fixed salary arrangement while keeping 24/7 availability across suitable US-friendly time zones. The team environment will stay fast-paced, organized, and positive, with reliable payments and strong collaboration. Important questions I’d like you to answer to tailor the approach: Can you share the current Mikrotik device inventory and versions, plus any existing configurations for RouterBOARD, Cloud Core Router, and hAP Series? What are the target response and resolution SLAs, and the escalation path? Which monitoring and remote-access tools are in place, and wha

@talhamq

Drawing from my nearly encyclopedic wealth of knowledge, specifically regarding Mikrotik routers and switches, I am the ideal candidate for this role. My skills range from configuring RouterBOARDs to troubleshooting network issues and maintaining, as well as developing, existing configurations. Extensive experience working in L2 and L3 customer-facing roles also means that I am adept at providing exemplary technical support in a manner that is concise and easy to understand.

@yasinmoin

Hello, I am applying for the Remote NOC Technician / Mikrotik Support role, bringing strong hands-on experience with Mikrotik routers and switches in ISP/WISP environments. I have solid expertise in RouterBOARD, CCR, and hAP Series devices, along with deep knowledge of Mikrotik configuration, routing, firewalling, and troubleshooting at both L2 and L3 levels. I have worked extensively in remote NOC environments, handling real-time monitoring, performance optimization, configuration management, and outage resolution. I am comfortable supporting live networks, adapting to existing setups, and developing new configurations as needed. My communication skills are strong, and I have experience in customer-facing technical roles. I am available for shift-based coverage, including US-based hours, and can support long-term hourly or fixed-rate engagement. I maintain a professional, calm, and solution-oriented approach in fast-paced environments. I would be happy to discuss how my experience aligns with your requirements. Kind regards, Mohi

@ahmedhassan52

Drawing from my extensive 7+ years in network administration and engineering, including complex routers such as Mikrotik, I am uniquely equipped to provide the level of support you require. Having architected infrastructure for global, high-stakes projects (from business systems to HealthTech), I am accustomed to working under pressure and focused on results. On the security front, which is of utmost importance in your field, I have an arsenal of tools like Wazuh, Elasticsearch Stack, Snort, and Metasploit to detect and deal with potential threats. Additionally, as a Cloud/Cybersecurity Architect, I have designed and managed secure and scalable cloud environments across AWS, GCP, and Azure - which is one of your key requirements. My deep knowledge of Linux, Virtualization (Virtualbox, VMWare, Proxmox), Containerization (Docker, Kubernetes) is likewise relevant to potentially implementing new setups for you. Lastly, as you indicated strong written/spoken English is a requirement due to your US-based clients - let me assure you that my proficiency is more than satisfactory. My Accent Neutral note will be beneficial for smooth communication with your North American clients. Overall, my multifaceted skills ensure not only compliance-oriented networking expertise but also a comprehensive approach that can withstand unforeseen challenges - critical qualities for tackling the demands of this project.

@noursherif030

With over five years of experience as a software engineer, my skill set perfectly aligns with your project's needs. I have a specialized knowledge in both network and cybersecurity, which is evidenced in my expertise in using MikroTik devices, a core component of your network structure. As a seasoned professional, I am accustomed to the fast-paced nature of NOC operations and have a strong track record in not just monitoring but also troubleshooting complex issues as they arise, utilizing remote support tools. Being well-acquainted with domestic working hours as a USA-based freelancer myself, I can comfortably commit to the round-the-clock coverage your network support requires. My English fluency guarantees seamless communication with your clients while my well-rounded technical proficiency makes me extremely adaptable to your existing configurations and procedures. Lastly, as someone who values efficiency and organization just as much as your company does, I am excited by the role this position can play in advancing my professional journey with you. Consider this an invitation to leverage my 6 am-12 pm availability either at hourly or salary basis to enhance the performance and security of MikroTik networks for USA-based clients.

@RomanSattar

Hello There! This is the environment I’ve worked in for years—live ISP/WISP networks where uptime, speed, and precision matter. I bring strong L2/L3 NOC experience with MikroTik RouterOS across RouterBOARD, CCR, and hAP devices, handling real-time monitoring, customer-facing troubleshooting, and deep configuration work under pressure. With a cybersecurity and SOC background, I naturally focus on performance and security, adapting to existing configs while building cleaner, scalable ones when needed. I’m comfortable with 24/7 operations, overlapping shifts, clear English communication, and long-term ownership of networks, not just ticket closure. I’m looking for a serious, long-term partnership and can align with your shift requirements as workload grows. Best Regards, Roman S.

@Appworldz

Hello, Ready to support your USA-based ISP/WISP clients as a remote Mikrotik-focused NOC partner (L2 & L3), handling monitoring, troubleshooting and advanced configuration with minimal handholding and fast turnaround. Over the past years, my team and I have supported RouterBOARD, CCR and hAP deployments for ISPs, including performance tuning, traffic shaping, VPNs, high-availability and security hardening, always working in 24/7 NOC environments with strict SLAs. We are comfortable adapting to existing configs, documenting changes, and introducing best practices without disrupting live traffic. For an initial onboarding and optimization phase, a realistic estimate is 3–5 days to review current topology, validate configs, standardize templates and refine monitoring alerts, at an average of 15–25 USD/hour depending on scope and shift coverage needs. Longer-term, we can agree on a predictable hourly or fixed monthly model aligned with your growth and ticket volume. Regards Sahanaj

@chraheelbhatti

As a proven L2 and L3 support expert who has worked in ISP/WISP environments, I understand the unique challenges and requirements needed to effectively manage remote networks such as Mikrotik. With my deep knowledge of routerboard configuration and strong familiarity with remote support tools, I can hit the ground running in your 24/7 operation. In my 8 years as a Machine Learning Engineer, I’ve led and collaborated on projects for several major organizations which depended on robust network monitoring and troubleshooting skills – this experience aligns very well with the responsibilities outlined in this role. Moreover, my strong communication skills in written and spoken English, with an added neutral accent make me a strong fit for your U.S based clients. Lastly, building AI-powered systems require exceptional organization skills, and my experience deploying cloud-based AI solutions using AWS/SageMaker/Vertex AI will be invaluable given your need for a highly organized environment. This coupled with my ability to adapt existing configurations while implementing newer setups aligns perfectly with your preferences. I'm excited about the opportunity to join your reputed team and my flexible working hours can cater well to any variable demand you might face, making me a great long-term partner.

@hassann007

Hey , I just finished reading the job description and I see you are looking for someone experienced in Network Monitoring, Computer Security, Network Engineering, Troubleshooting, System Admin, Network Security and Network Administration. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? Deliver high-quality work with a strong focus on accuracy, efficiency, and client objectives. Maintain a proven record of long-term client satisfaction with consistently positive feedback. Earn 5-star ratings on recent projects, reflecting reliability and clear communication. Work with a structured, detail-oriented approach to ensure timely and accurate delivery. Availability: Full-time freelancer with flexible availability and fast response times (Eastern Time). I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Hassan.

@amsyarzarrin

Hi, I’m a Network Engineer with hands-on experience using MikroTik and I hold a MikroTik certification (MTCNA). I’ve worked on router configuration, firewall rules, bandwidth management, and troubleshooting network issues. I’m confident I can help you complete this task efficiently and with best practices.

@voidpl

Hi, I would be happy to cover the 10 PM US shift. I am based in UK/Polish timezone. I’ve been working as a NOC engineer (started in 2005) with exposure Cisco, Juniper/Netscreen, Palo Alto, Fortigate devices. As for the Mikrotik, I’ve been using them since 2015, both in our offices and at my customers’ premises (on-site, DC) Feel free to reach out of you have any questions. Kind regards Maciej

@sitaram5144

Hello, I’m a Network & Systems Engineer with 12+ years of experience providing reliable remote network configuration, server setup, and technical support. I work fully remotely from Nepal and can quickly assist with short tasks or urgent issues. I’m comfortable handling: Remote network and firewall configuration Server setup and troubleshooting Secure remote access and fixes Real-time coordination via Teams/Webex I’m available to start immediately and can deliver clean, well-documented results. Best regards, Sitaram Banskota

@thanhnguyen1997d

am a versatile Systems Engineer with extensive experience in Networking (CCNA & Juniper certified) and enterprise infrastructure. I specialize in deploying and managing complex systems, including ERP solutions, Active Directory (AD), and mail servers. My expertise extends to full-cycle implementations of Web Panels, hosting environments, and cloud infrastructures within large-scale corporate settings. I have a proven track record of integrating seamless communication systems and ensuring high-performance hosting availability. With a deep understanding of both hardware and software layers, I am ready to provide end-to-end technical solutions for your project. I look forward to contributing my technical leadership to your team's success

@engrLem

Hi, I’m a Network Engineer with hands-on experience supporting production MikroTik networks in ISP environments, providing both L2 customer-facing support and L3 engineering escalation. I work daily with live traffic, existing configurations, and real outage scenarios—not lab-only setups. I have strong experience with RouterOS configuration, monitoring, and troubleshooting across RouterBOARD, CCR, and hAP devices. I’m comfortable operating in fast-paced NOC environments where uptime, clean changes, and clear communication matter. What I bring to your NOC team: Proactive network monitoring for performance, latency, and security issues Rapid L2/L3 troubleshooting and root-cause analysis PPPoE, Firewall & NAT, VLANs, queues, load balancing, and failover OSPF and BGP (ISP-focused, basic to intermediate) Working with and improving existing configs without disruption Clear written and spoken English for customer and internal communication I’m available for 8–12 hour shifts, flexible across US Pacific Time coverage, and interested in a long-term remote partnership as workload grows. I’d be glad to discuss your current MikroTik topology, escalation flow, and NOC tools.

@shamraiz85

I am a senior Network / NOC Engineer with 15+ years of hands-on experience supporting ISP/WISP environments, including expert-level Mikrotik (RouterOS) administration and customer-facing L2/L3 support. Key strengths: • Advanced Mikrotik routing, firewall, VPN, QoS, BGP/OSPF, and wireless configurations • L2/L3 troubleshooting in 24/7 NOC environments • Network monitoring, fault isolation, and performance optimization • Configuration and management of RouterBOARD, CCR, and hAP devices • Strong experience supporting USA-based clients with clear, professional English I am 100% committed, reliable, and comfortable with rotating or extended shifts. My goal is to build a long-term partnership, deliver consistent results, and actively support company growth as workload scales from hourly to fixed engagement. Ready to start immediately and align with your existing NOC processes.

@Mohamed17elhorri

Je suis un technicien réseau orienté NOC avec une solide expérience sur les environnements MikroTik et les opérations réseau à distance. J’interviens quotidiennement sur la supervision 24/7, le diagnostic d’incidents, l’analyse de logs, la gestion des alertes et la résolution rapide des pannes afin de garantir une haute disponibilité des services. Je maîtrise RouterOS, le troubleshooting L2/L3 (VLAN, routing, firewall, VPN, QoS), la surveillance de performances et l’escalade structurée des incidents. Habitué au travail en remote, je suis rigoureux, réactif et à l’aise avec les procédures NOC, les tickets et la communication technique claire avec les équipes internes et les clients. Fiable et orienté résultats, je peux m’intégrer rapidement à votre organisation et contribuer efficacement à la stabilité et à la sécurité de votre infrastructure réseau MikroTik.

@Rifqirachman01

Hello, I provide L2 and L3 remote NOC support for MikroTik-based ISP and WISP environments, with hands-on experience handling live production networks, customer-facing incidents, and escalation-level engineering tasks. In an L2 role, I am comfortable monitoring network performance and security, responding to alerts, handling customer-impacting issues, and performing first-line troubleshooting while maintaining clear communication and accurate ticket documentation. I understand the importance of fast resolution without unnecessary configuration changes. In an L3 capacity, I support advanced troubleshooting and configuration of MikroTik RouterBOARD, CCR, and hAP devices. This includes routing, firewall policies, NAT, VPNs, QoS, wireless backhaul considerations, and performance tuning. I am used to working with existing configurations and improving them safely rather than rebuilding networks unnecessarily. I am familiar with NOC workflows, shift-based operations, and remote collaboration tools. Clear written communication, structured handovers between shifts, and calm problem-solving during incidents are part of how I work. I can adapt to fast-paced environments while keeping operations stable and predictable. My goal is to be a reliable long-term remote partner who strengthens your NOC operations and delivers consistent, expert-level MikroTik support. Best regards, Rifqi