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Saya membutuhkan seorang admin chat yang bisa membantu saya menjawab pertanyaan pelanggan di WhatsApp untuk online shop saya. Beban kerjanya ringan, sekitar 1–2 jam per hari, sehingga cocok bagi pemula yang ingin menambah pengalaman freelance tanpa komitmen waktu yang berat. Tugas utama: • Menjawab setiap pertanyaan pelanggan di WhatsApp dengan ramah, jelas, dan cepat. • Mencatat pertanyaan penting atau keluhan agar bisa saya tindak lanjuti. • Merangkum percakapan harian singkat (siapa bertanya apa, status selesai/belum). Keterampilan yang saya cari: • Komunikatif dan sabar dalam menghadapi berbagai tipe pelanggan. • Mengetik cepat dan rapi dalam Bahasa Indonesia. • Paham dasar penggunaan WhatsApp Business (label, balasan cepat) menjadi nilai tambah, namun bukan syarat mutlak. Jam kerja fleksibel—yang penting seluruh pesan terjawab dalam rentang 1–2 jam terjadwal setiap hari. Jika Anda seorang multitasker yang suka interaksi singkat dan ingin project sederhana, silakan ajukan penawaran beserta pengalaman relevan.
Project ID: 40620458
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Active 5 days ago
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5 freelancers are bidding on average $18 USD/hour for this job

"I am Arti, an accomplished website developer and eCommerce expert who is highly skilled and passionate about providing efficient customer support. I have extensive experience in using various communication platforms including WhatsApp, which makes me the ideal candidate for your project. While my proficiency in Bahasa Indonesia and fast typing skills would ensure clear and prompt responses to every customer query, my ability to effectively document interactions, proficiently address concerns, and summarize conversations daily align perfectly with your requirements." client communication and the need to follow up on customer queries. My professional manner, patience, and effective problem-solving ability have repeatedly been commended by clients. With these skills and experiences in managing multiple online platforms combined with my Philippines based team support to address any shift scheduling concerns you may have, I am confident I can offer top-quality administrative chat services to elevate your online business."
$20 USD in 40 days
4.1
4.1

Hello, I understand that you are in need of an admin chat assistant to handle customer inquiries on WhatsApp for your online shop. With a light workload of around 1-2 hours per day, this project is suitable for beginners looking to gain freelance experience without heavy time commitments. My approach to this task involves responding to customer inquiries on WhatsApp in a friendly, clear, and prompt manner. I will also keep track of important questions or complaints for your follow-up and provide a brief daily summary of conversations (who asked what, status of completion). In terms of skills, I possess strong communication and patience when dealing with various types of customers. I am proficient in fast and neat typing in Bahasa Indonesia. While a basic understanding of WhatsApp Business features (labels, quick replies) is advantageous, it is not a mandatory requirement. I am available to work flexibly, ensuring that all messages are answered within the scheduled 1-2 hour timeframe each day, aligned with your Indonesia timezone. If you are seeking a multitasker who enjoys brief interactions and a simple project, feel free to reach out with your relevant experience. Best regards, Saddam
$20 USD in 40 days
0.0
0.0

Halo Kak, Saya sangat tertarik untuk membantu mengelola chat pelanggan toko online Anda di WhatsApp. Saya siap memastikan pesan pelanggan Anda terbalas dengan cepat, ramah, dan profesional. Saya dapat memberikan respons yang cepat, ramah, sopan, dan sabar dalam Bahasa Indonesia, menggunakan fitur WhatsApp Business seperti Quick Replies dan Labels untuk mengelola percakapan secara efisien, serta membuat ringkasan harian yang rapi dalam Google Sheets atau Excel agar perkembangan dan status setiap pelanggan mudah dipantau. Saya siap mengikuti jadwal rentang waktu 1–2 jam yang Kakak tentukan setiap harinya agar tidak ada pesan pelanggan yang terlewat. Terima kasih atas kesempatannya, Kak. Saya berharap bisa berdiskusi lebih lanjut via chat untuk memulai! Salam hangat, Isna
$15 USD in 14 days
0.0
0.0

We've recently helped a small online shop manage customer inquiries effectively, allowing them to focus on growth. I can assist you in responding to customer questions on WhatsApp, ensuring a friendly and clear communication style. Your need for a clean and professional approach to customer service, along with the importance of prompt responses, aligns perfectly with my skills. I have experience in managing customer interactions and can efficiently summarize daily conversations. With 75+ 5-star reviews on similar projects, I rank in the top 1% among 75 million users. It would be my privilege to support your project, and choosing me is a decision you won't regret. Regards, Henco Burger.
$15 USD in 3 days
0.0
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Hello, I am very interested in this Admin Chat position. I have 11 years of experience as an Administrative Coordinator where I handled customer data, answered inquiries, and maintained daily reports with 99% accuracy. I am communicative, patient, and fast at typing in Bahasa Indonesia. I am familiar with WhatsApp and Google Sheets for daily reporting. I can work 1-2 hours every day and I am very responsive. I am looking for a long-term freelance opportunity and I am confident I can provide friendly and quick support to your customers. Thank you for your consideration. I look forward to working with you. Best regards, Yuri
$20 USD in 40 days
0.0
0.0

Jawa Timur, Indonesia
Member since Nov 2, 2024
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