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We are seeking a highly experienced Sales Process Excellence Consultant to join us in transforming the sales processes of one of our ecommerce clients. This is a focused consulting engagement, requiring regular involvement from Pune and leveraging both remote and in-person collaboration (hybrid model). Key Requirements: - 15–20 years of professional experience with specialization in sales process transformation or sales excellence. - Experience working with ecommerce companies, retail, marketplaces, or D2C businesses. - Lean Six Sigma Black Belt certification is mandatory. - Ability to analyze sales funnels, CRM workflows, team productivity metrics, and conversion rates. - Adept at training teams and implementing new processes effectively in a client-facing capacity. Preferred Candidate: The ideal candidate would be a former Head/Director in Sales Excellence or Business Ops from an ecommerce setup or similar industries. Expected Responsibilities: 1. Actively engage with stakeholders onsite (Pune) and remotely to review existing processes. 2. Design and roll out updated SOPs, process maps, dashboards, and KPIs for sales tracking. 3. Deliver actionable governance mechanisms tailored to hybrid working environments. Why Apply? Be part of an impactful project that centers on improving operations within the ecommerce sector while offering flexibility via hybrid work culture. Additional Details: Duration: 3–4 months initial contract (extendable as per project need). Engagement Model: Consultant/Independent contractor role based out of Pune.
Project ID: 40630155
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6 freelancers are bidding on average ₹39,444 INR for this job

Hi, I read your project carefully and I can deliver exactly what you need. I can start immediately and show you the first preview in a few hours. Let’s discuss the details.
₹13,000 INR in 4 days
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What stood out to me is that you're looking for **an implementation-focused sales transformation consultant**, not someone who delivers a report and walks away. The success of this engagement will depend on diagnosing process bottlenecks, redesigning workflows, and ensuring the new operating model is adopted by the sales team with measurable improvements in performance. I'd begin with a structured assessment of the current sales funnel, CRM workflows, lead management practices, and performance metrics to identify leakage points and process variation. From there, I'd redesign the sales process with clear qualification criteria, SOPs, process maps, KPI dashboards, governance frameworks, and training materials, while working closely with leadership and frontline teams to ensure successful implementation and lasting adoption. I've worked on business process improvement, CRM optimization, and operational documentation projects where structured analysis, stakeholder communication, and practical implementation were key to delivering measurable business outcomes. Happy to discuss your current sales environment or outline a phased transformation approach that aligns with your 3–4 month engagement.
₹19,000 INR in 7 days
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As an experienced CRM expert with over a decade on this platform, I am well-equipped to tackle your ecommerce sales process challenges. My knowledge of systems such as Salesforce and understanding of how they integrate into the sales life cycle make me the ideal candidate for driving transformation and enhancements within your team. For instance, my recent project involved reconfiguring the CRM workflows and optimizing lead management processes for a large multinational ecommerce platform which resulted in a commendable 25% increase in conversion rates within just six months. But it's not enough for me to just outline my experience; my real strengths lie in my adaptability, client-facing skills, and my ability to deliver actionable strategies for maximum impact. The success of your ecommerce client's sales operations relies heavily on a deep insight into their specific needs and this comes from establishing strong partnerships during assessments - this is an area where I truly excel. I promise to bring both dedication and creativity to each step of this project to ensure the best possible outcome for all parties involved.
₹20,000 INR in 5 days
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This project immediately caught my attention because it is exactly the type of work I do best. Your need for a consultant to assess and redesign sales processes in ecommerce aligns perfectly with my expertise in creating clean, professional, and user-friendly solutions. I have extensive experience in sales process transformation and can seamlessly integrate automated systems to enhance productivity. While I am new to freelancer, I have tons of experience and have done other projects off site, specifically in CRM workflows, lead management, and performance measurement. If this sounds like what you're looking for I'd love to hear more about your project. Regards, Warrick Van Eeden
₹16,900 INR in 7 days
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Likely problem: an ecommerce seller needs deterministic, repeatable lead-to-sale processes, measurable KPIs and on-the-ground adoption to lift conversion and predictability. Recommended approach: rapid diagnostic (stakeholders, CRM extract, call-sampling), prioritized redesign (stage definitions, qualification rules, SOPs, scorecards), focused implementation sprints with training, governance and handoff to AcquireX. I will lead program oversight, deliver artifacts the client can operate, and coach managers through adoption. Price shown is a commercial starting point; scope/budget mismatch noted and requires confirmation. SEAN REVIEW REQUIRED
₹142,761.97 INR in 84 days
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Pune, India
Member since Aug 5, 2026
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