IT Services Cold Caller & Appointment Setter

We are hiring a remote appointment setter for a U.S.-based IT services company. This is a part-time freelance role for someone who can make outbound cold calls, find the right decision-maker, update the CRM, and book 15-minute intro calls. This is a calling role, not a general admin role. The Job You will call businesses in Connecticut and book intro calls with decision-makers who may need IT support, managed IT services, cybersecurity help, Microsoft 365 support, or general technology support. We provide the lead list, script, offer, and process. Your job is to call, scrub the list, find the decision-maker, update the CRM, and book appointments. Hours 20 hours per week Remote Must work during Eastern Time business hours Schedule may alternate, so flexibility is helpful Consistency is required Pay $6 per hour Plus commission for qualified held appointments Commission is paid only when the appointment is held and meets the qualification rules. Qualified Appointment Rules A qualified appointment is a 15-minute intro call booked with a decision-maker at a Connecticut business. For commission, the business must have 10 or more employees. Businesses with 5 to 9 employees can still be booked if they seem like a good fit, but those appointments do not qualify for commission. Weekly Target 25 outbound calls per hour 5 booked appointments per week Daily CRM updates Clean notes after every call Weekly review of calls, appointments, and results You Must Have Outbound calling experience Experience calling for IT services, MSP, cybersecurity, telecom, software, or another technology service CRM experience Strong spoken English Clear phone presence Ability to handle rejection and keep calling Good organization and follow-up habits Reliable internet and quiet work environment Availability during Eastern Time business hours Your Responsibilities Make outbound cold calls to Connecticut businesses Identify the correct decision-maker Find and update missing contact information Add notes and call outcomes in the CRM Follow the provided script and process Book 15-minute intro calls Track follow-ups properly Report activity and results each week Who This Role Is Best For This role is best for someone who is comfortable making cold calls every day and can stay positive after rejection. You should be organized, direct, professional, and fun to work with. You should know how to sound natural on the phone without sounding like a robot. You do not need to be perfect, but you do need to be consistent. Important Fit Notes Prior outbound experience in IT services, MSP, cybersecurity, telecom, software, or another technology service is required. CRM experience is required. Eastern Time availability is required. This role is for individual freelancers only. No agencies. How to Apply Reply with the phrase: “I can book IT appointments” Then include: YOUR RESUME plus 1. Your outbound calling experience 2. Your experience calling for IT, MSP, cybersecurity, telecom, software, or technology services 3. What CRM systems you have used 4. Your availability in Eastern Time 5. Your expected commission per qualified held appointment 6. How many outbound calls you can realistically make per hour Applications that do not follow these instructions may not be reviewed.

Project ID: 40561553