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We need a USA native to deal with our online store customer service work. The daily work mainly covers: Checking if all product pages online are active Checking Performance of the online store Answering and sending Emails from/to customers Checking and answering review, leave comments on it Optimize the product pages Part time job, need you to work 1-2 hours everyday and using your own computer. Payment: USD 12/hour
Project ID: 24428358
9 proposals
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Active 6 yrs ago
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9 freelancers are bidding on average $19 USD for this job

I am enthusiastic , hard worker reliable and patient individual who can start working now I have over 2 years experience in satisfying customer needs with a positive attitude and providing them with the correct information efficiently with a high quality service to various companies. I am skilled in communicating with customers in a friendly and a professional way over phone and E-mails. I am also experienced in various CRM Systems including Zendesk. Am a quick learner and always eager to master new systems My experience include: Worked for Companies like Vodafone ,Altice USA , MedicareUSA - Customer Service Supervisor for 3 Months - support chat and phone representative - Managing a large account of clients and acting as their main point of contact for solving their queries. . - Achieving KPIs. - Maintaining customer satisfaction. - Identify customers needs and act upon them - Meeting monthly targets. looking forward to work with you!
$12 USD in 1 day
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UK Based- I understand you're looking to someone from the US that I have a lot of experience working with online US stores. I have a lot of experience relating to online shop Shopify stores & Private stores. A lot of my daily tasks included- -Cross-referencing product inventorying -Ensuring Products are being fulfilled at the correct place - Responding to emails and phone calls - Managing product returns - Changing pricing and Promotions - Strategic Facebook & google advertising I'm extremely hard-working and feel I would be great to this role. I look forward to speaking with you guys. Kind regards, Kieron
$12 USD in 7 days
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Hello there, this is Yasin Faisal. I am honest and diligent with my work. I am experienced and an email expert and I am ready to work. As, I have more than 5 years working experience in this industry. I assure you, you'll find me best for this job. I am ready to discuss more about this project. I hope for a favorable response from your side. Thanks.
$11 USD in 7 days
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Greetings! I am a US citizen with experience in customer service and administration. My skills include email management, handling customer inquiries, social media and website management. I complete tasks efficiently and in timely manner. Thank you & looking forward to this opportunity
$15 USD in 7 days
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Hey this is Akshay, I have read your bid carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional Service as a Professional Virtual Assistant with exceptional Communication skills, Freelance Manager ( Sales, Marketing, Social Media Business Development, etc), Customer Service Expert for more than 3 years and Business Development / Sales Manager, as these being my core area of expertise. I have worked as a Senior Site Manager, Business Development Executive and holding an experience of 2 years working in a Customer Service Industry as a Quality Analyst at Etech Global Services. I also hold a decent experience of working as a Sales Expert / Deal Closer. On Freelancer I have worked as a Senior Site Manager, Virtual Assistant, Business Development Executive, Sales Closer and Customer Service Rep for several clients from different countries. Thus, possessing great Customer service, communication, Intra-personal and Customer handling abilities. Also working as a Business Development Manager has made me an exceptional sales person, Leader and has groomed my Client Handling abilities. I provide services like: Managerial Service, Customer Service, Sales, Business Development, Chat support, Social Media Management and Virtual Assistance etc. Want to get your Business to next level?? Let's have a word then!! Thanks
$10 USD in 7 days
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Kindly provide me a opportunity to work with you.. I understand that you're looking for someone from US but I'm an INDIAN and I'm currently working with US online stores. Currently my daily tasks included- - Maintaining stocks inventory - Responding to Customer emails, Reviews & Comments - Follow up customer to get feedback about the placed order - Etc as per client needs.. I'll do my level best to assist you better.. Kind regards, Ancil. M
$12 USD in 7 days
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I've worked with different products and supported to customers. And I've also worked with same responsibilities which mentioned in requirement. So plz give me chance,will give my best with this role. Relevant Skills and Experience I've experienced with store related customer support role with my previous job. And can handle it on chat/email/Call according to issue and solution. Interact with customers since issue to resolution.
$15 USD in 30 days
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Im a well experienced custumer support both csr and technical support. experience of 8 years of expertise on this kind of field.
$20 USD in 1 day
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Hi, I hope you are doing well. I will be happy to deliver this. I have combined experience of 10 years in International BPO's handling telephonic sales, collection, tech/customer support & data entry, however, I am new to this platform hence feel free as if you would like to give me a pre-assessment so that you are confident before you invest your money where it really matters. As per your requirements, I am confident, I will deliver things effectively mentioned below since I have worked for a US client who has an e-comm store: I charge $7 USD PH, which is as good as $280 for 40 hours work week + any relevant fees that goes to the freelancer website. I am not from The US but I am fluent with neutral and US accent. I have past experience of working as a Virtual assistant for a couple of US-based clients and I am comfortable working through any zone required (EST, CST, MST or PST). IT/System I use: MacBook Pro - i5 Processor - 8 Gb Ram Bria (Softphone) Bluetooth Headset (with noise cancellation) Power/electricity back up 2 lease line internet connection with a speed of 6 Mbps each Every friend you have ever made would have been a stranger if you didn't say "hi!"I look forward to having a great, successful and rewarding relationship with you. Let's talk :) Regards, Roy
$63 USD in 1 day
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GUANGZHOU, China
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