Customer Service Manager

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal

Hey I’m medical student and I’ll can work upto 8-10 hours a day. I’m in need for money as you know medical colleges fees is extremely high. I can do all IT related work. Waiting for your response. Thank you

Dear Hiring Manager, When I learned of your need for a Customer support, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient support with experience providing remote administrative and personal support to your company clients across the globe, I am confident that I would be a valuable asset to you. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. Highlights of my experience include… Performing extensive support functions—including managing web content, communicating with teams, sending newsletters, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy. Communicating consistently via phone, email, and Skype, ensuring reliable ongoing contact throughout the day. Demonstrating proficiency in a wide array of software programs, including social media channels. Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills. Regards, Fatima K.

Hi, Customer service is one of my specialty skill. For the past 8 years CS is my main role on all my job. I am confident enough that I can work on this job with highest standard.

Hello, I'm interested in this job of a customer service representative and I can work up 20hrs a week with a minimum of 25$/hr.

To whom it may concern, I believe to be the best candidate for your project as I have worked many customer support positions before throughout many years and I can proudly say that I am very good at it. If hired I can start immediately and will be happy to share my portfolio. I can work up to 50 hours a week at a lesser rate than you're already proposing. Please let me know if you're interested so we can discuss this position even further. Best regards.

I have experience in banking sector for more then 15 years as a business correspondent in reputed bank as well as having distributorship of bio green biodegradable product you can also check in web thanks

Hi I have the perfect Customer Service Manager in my Call Center that have years of experience, my agent is ready to work on this Campaign for you. My agent speak fluent English and we can start immediately. We are looking forward to working with you longterm. Thanks for your time.

Hi Sir I have read your job description and I can see that you are looking for a “Customer Service Manager”. I can help you provide seamless “Customer Service Support" services with money back guarantee. My name is Rizwan Amjad and I have provided my services to over 85+ clients, mostly in US since 5+ years through Guru & up work,Now I am entering Freelancer.com premium market and looking forward for my break through A++ clients like you. I have read the job description and I am confident that I have all the required skills to perform as an efficient Customer Support Services,I am most attentive in computer and organizational set-up. I specialize in below services • Blog management • Email handling • Social media management • Contact list management • Record keeping Benefits of working with me: • 100% Satisfaction Guaranteed... • High-Quality Professional work. • Always meeting the deadlines... In addition to the above, I am offering a ONE-WEEK FREE TRIAL to you so that you know what kind of amazing job I perform! You have a project I have the skills, let us make a fair deal. I respond to messages here immediately! Best regards, Rizwan Amjad

Hello, I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 6 years of experience with customer support, phone, and email support. I've handled an e-Commerce account before, part of my task is customer support, order fulfillment, and communicating with suppliers. I am hungry for improvement and success, I believe this is the right place where I can achieve this goal. I would love to learn new skills with you and apply them to your business to make it bigger and more successful in the long run. Skill Set: Research (Verifying Companies) Order fulfillment Order Tracking Email Handling / Managing Calendar Management Customer Support Google Suite Microsoft Office Shopify Trello Guru ReAmaze Zendesk Slack Magento WooCommerce

Hey I have understood your requirements and I am very pleased to inform that I have my experience is all the listed fields. I have been Operational Project Manager in addition to that my core responsibility also included to Hire right people for right job. I have Masters degree in Project Management and Bachelors in Software Engineering so I have both Managerial and Technical Knowledge. I guess I could be really good fit for this company, come in chat to discuss further. I have couple of questions. Are you using any software for Project management? What is your time zone? how many employees are working in your company?

Dear sir/madam Arabic is my mother language, and English is my second language. Because I have been working in a customer service for 10 years it becomes one of my skills and passion so, I go through your project details and I understand it very well. I can get reliable work on a daily basis and perform the task as per your instructions. I can describe myself as follow:" professionalism is my target, your satisfaction is my success, and high driver quality is my ambition. That is the reason why I chose to write to you. If you see I am shortlisted I am ready to start immediately.

Hello! My name is Aline, I am an Administrator, and I am passionate about working as a Freelancer! Currently, I have a super office in my house, two internet providers, two laptops, and a monitor to avoid any unforeseen events and be as efficient as possible for my clients! I work as a Freelancer for about 5 years. During this time, I worked with around 20 e-commerce stores from various segments (food, supplements, aesthetics, housewares, pet shop, clothing, vegan products, etc.), working directly in order management, customer service, moderating more than 50 Facebook and Instagram pages. Here are some tools and resources that I have used to perform my work so far: **Customer Service - Airbnb - Zendesk - Freshdesk (FreshConnect) - Gorgias - Emails - WhatsApp - Live Chats (JivoChat / Intercom / Tidio / Chatra / Bitrix24) ***E-commerce Platforms - Shopify - Amazon - Ebay - Etsy - Magento - Walmart - Ecwid ***Order Processing Tools - ShipStation - Shipping Easy - Ship Monk - Skubana **Marketing Tools - Klavyo - Mailchimp - Contactually **Shopify E-commerce Platform - Shopify website management - Orders Fulfillment - Order Export - Cart Recovery - Refunds - Recharge - Dispute with payments processors - Clients profile management **Social Media Agent / Virtual Assistant - Facebook: Pages Moderation and support via FB chat (Pages Manager) - Instagram: Customer Service via Instagram Chat - Twitter **Communication Tools - Slack - Discord - Skype - Zoom

Greetings, I am excited to be applying for the Customer Service manager position. I believe that my education, skill set and experience make me a suitable candidate for this role. My last 20 years job experience where more than 10 years I was unit head (Workforce management head, then Contact Centre head) in various organization, have given me the capacity and confidence to ensure operational excellence. Among other tasks, I know project management, Service quality management, Process development, insight management etc. I did workforce management for 10 years ,managed a large team of 500 CSR successfully in Robi. Worked for 2 years as an analyst in a big BPO project of Robi. I have experience in handling social media channel. I conducted training programs for the new recruits & existing staffs of Customer Service for the last 15 years. As a freelance trainer, working with Bdjobs training from 2018. Being an ISO certified lead auditor, I have developed and executed SOPs, SLAs to maintain customer service standard. I was involved in various researches as a part of Customer insight management to achieve profound insight in developing strategies that lead to operational excellence, customer loyalty and new customer acquisition. I was involved in various researches in Robi as a part of insight management with AC nelson. I have accomplished a good number of cross functional projects successfully in Robi & EBL. Regards Israt Jahan

I am delighted to be applying for the Customer Service Manager Position. Due to my previous experience in the customer service field, I have developed many skills that I can leverage to successfully fulfill this role. I enjoy working with others, resolving customer inquiries and building feedback systems that help raise satisfaction rates. The opportunity to become a member of your team atyour company offers me an outstanding chance to utilize my talents for serving your clientele in a professional and conscientious manner

Hi, I was delighted when I saw this job post that you're looking for a Customer Service Manager who will lead the customer service department to thrive in the industry and provide excellent service. I've been working in the Customer Service industry for 8 years now and in the span of 2 years, I was promoted as a Supervisor/Team Leader and until now I am holding the same position handling 20 people and as of the moment my team is always on top. Unfortunately, our contract has ended thus it brought me to apply again in the field that I know that I will excel. I am certain that I can handle this job and I am more than willing to share my knowledge. I am looking forward to hearing from you. Many Thanks, Jhon

You won't be needing another people to do the training, hiring, interviews, team management, etc. I can do all these things and I can provide a proof that I am someone whom you can trust and give my 150% just to ensure that the project does not fail. I'll find the best Filipino freelancers out there at a very good price.