Daily UK Phone Call Testing - ONLY FREELANCER IN UK ONLY

@Abisolami25

Hello, I’m Abisola, a dedicated customer service/support professional. I’d like to be transparent that I’m not based in the UK, but I can fully meet your requirements using a reliable VoIP solution with a UK caller ID, along with a quiet, professional setup. I’m confident in delivering consistent, high-quality call evaluations at £10/hr. With experience using Zoho CRM, Freshdesk, HubSpot, Intercom, and similar tools, I assess interactions beyond surface-level metrics—focusing on tone, compliance, clarity of resolution, and customer confidence. I understand your need for dependable daily reviews and actionable insights, not just recordings. I work well within structured workflows, accurately logging interactions and meeting strict timelines. I can commit to UK working hours, ensuring each call is recorded clearly, reviewed promptly, and documented with meaningful feedback that helps improve agent performance over time. Sample insight: The agent opened politely but lacked personalization, reducing early engagement. The response was accurate but slightly rushed, risking confusion. The closing missed clear confirmation of resolution, which could lead to repeat calls. Improving pacing and reassurance would strengthen the interaction. I’m reliable, detail-oriented, and committed to maintaining high service standards. Regards.

@snehaw18

I live in a quiet place so can devote 2 hours or more, if needed- daily for the calls and fill the forms.

@arunrajs27

I am confident that my experience, dedication, and passion for delivering quality work make me a strong fit for this role. I’m currently living in UK. I can handle the call easily and give you updates as per your expectations.

@ranikhuku5

Having specialized primarily in social media management, I understand the value of high-quality customer interactions which serves as the backbone of every successful business. My experience translates well into your project where a keen and attentive ear is critical for evaluating call quality. Being fluent in English, having a stable internet connection, and the ability to work during UK office hours provides me with a major advantage. Not only am I detail-oriented and reliable, my understanding of brand reputation and effective communication will ensure that every interaction you need evaluated is done to the highest standard. I can easily place test calls using any device while maintaining complete documentation for your records. While this may be different from my usual field of expertise, I'm fully aware that the key to any successful business is diversification and adaptation . With that in mind, I’m excited to take on this daily call review project, provide insightful and concise feedback you're looking for, and help ensure the optimal performance of your customer service team.

@Jaweria101

Hello, I’m very interested in supporting your recurring customer-service quality checks. I have experience in customer support, call handling, and detailed reporting, and I’m confident in my ability to evaluate conversations with a strong focus on greetings, problem handling, and closing quality. I can commit to approximately 2 hours ყოველდღания during UK office hours and ensure all calls are conducted professionally using a clear UK caller ID and a quiet environment. I’m highly attentive to detail and will complete review forms immediately after each call, providing concise yet insightful feedback. I can reliably upload recordings and reports through Freelancer and meet consistent deadlines. My hourly rate is £12/hour, and I’m available to start next week. I’d also be happy to provide a short sample report if required. Looking forward to working with you.

@zainulhassan1695

Hello, I can support your customer-service quality checks and ensure consistent, high-quality reporting. I also have a team member based in the UK, which ensures: • Calls are placed from a UK number (no VoIP trust issues) • Natural, fluent English communication • Better alignment with UK office hours What we will do daily: • Place test calls using your provided scenarios • Record each interaction clearly • Evaluate agent performance (greeting, handling, closing, tone) • Submit structured review forms immediately after each call • Upload recordings and reports on time Reporting quality: • Concise but insightful feedback • Clear identification of strengths and gaps • Focus on real customer experience and service quality Availability: 2 hours daily during UK business hours Rate: $8/hour Reliable, detail-oriented, and ready to start next week. Best regards,

@sharjeelrb

Hello, I can handle your daily call testing (2 hours during UK hours) with clear English communication. I’ll make calls, record interactions, evaluate agent performance, and submit detailed review reports with recordings on time. I have a quiet setup, stable internet, and can use UK caller ID (VoIP) for clear calls. Ready to start next week and provide consistent, reliable work..

@letswork92

As a seasoned Full-Stack Developer with over 12 years of experience, I understand the critical nature of maintaining high-quality customer service standards. Your project to conduct daily call testing for a UK-based business is vital for ensuring that agents meet client expectations consistently. I have experience in using various communication technologies and VoIP solutions, ensuring clear audio quality. My attention to detail will ensure that each interaction is thoroughly evaluated, focusing on agent performance during greetings, question handling, and conversation closure. In addition to my technical skills, I am adept at compiling concise reports using tools like Firebase or AWS for data management. This will help you track performance trends effectively. Could you clarify if there are specific scenarios for the test calls that you'd like me to follow? This would help me prepare better and tailor the interactions accordingly.

@Catsoneva

Hi, This isn’t something I’ve done professionally before, but it is something I naturally pay attention to. I often notice how calls are handled — how someone greets, explains things, and ends a conversation, and whether it actually feels helpful or not. I think I have a good sense of what a customer would want to hear, and what makes an interaction feel clear and trustworthy vs frustrating. I’m reliable and organised, and I can commit to the daily hours during UK office times. I’d be comfortable following the scenarios, recording calls, and filling in the review after each one. Happy to do a sample if that helps.

@SnTechnologies59

Hello Sir, I am interested in your project. I have 7+ years of experience in customer service and call handling, with a strong focus on communication quality and attention to detail. I can make daily test calls, follow your scenarios accurately, and evaluate agent performance based on greeting, communication, and closing. I will ensure clear recordings, complete review forms immediately after each call, and provide organized submissions for your reporting. I have a stable internet connection, a quiet working environment, and can use reliable calling methods with clear audio quality. Availability: I can dedicate 2 hours daily during UK office hours. Hourly Rate: $5/hour (open to discussion) I am reliable, detail-oriented, and ready to start next week. Please message me so we can discuss further. Best regards, SoftNexus Technologies