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I run a customer support line that receives—and occasionally initiates—calls from speakers of Kannada, Tamil, Telugu, and Hindi. The queries are purely general in nature: order status, product information, basic troubleshooting, and store-policy clarifications. I need someone who can fluidly switch among all four languages on the phone, capture the caller’s concern, provide a clear answer, and note the outcome in English so the rest of my team can follow the conversation. You will handle both incoming and outgoing calls through our cloud dialer. After each call, a brief ticket must be logged in the CRM with key details: caller name, language used, summary of the question, and resolution provided. When an issue goes beyond general inquiries, tag it for escalation—no need to solve technical or billing problems yourself. Deliverables • Real-time voice support in Kannada, Tamil, Telugu, and Hindi • Accurate English call notes entered in the CRM within five minutes of call completion • Daily end-of-shift report summarising total calls handled, unresolved cases, and any patterns you notice Fluency in all four languages on the phone is non-negotiable; a calm, friendly tone and clear diction will make you stand out. If you already have experience with cloud telephony tools or ticketing platforms (Freshdesk, Zendesk, Zoho Desk, etc.), mention it so we can get you onboarded faster. I’m ready to start as soon as I find the right voice for our customers—let me know your availability to begin.
Projekt-ID: 40105666
7 Vorschläge
Remote Projekt
Aktiv vor 13 Tagen
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7 Freelancer bieten im Durchschnitt ₹271 INR/Stunde für diesen Auftrag

★★★ TOP 1% IN FREE LANCER WORLD★★★ I’m excited to bring my experience as CMD as with 20+ years in international Business Operations Our Services * Data Entry *Customer Support 24*7 *Excel / Word Operation *LinkedIn *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Projects Regards, CMD PVSYS GROUP (INDIA) LinkedIn Followers = 15 K worldwide Impressions on posts = 200 Millions Earning = 500 K Euro from 20012 IF YOU THINK THEN I CAN
₹500 INR in 40 Tagen
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I propose to leverage my 5 years of BPO experience, strong customer service skills, and accurate data entry abilities to efficiently manage tasks, resolve issues, and contribute to the growth of your organization.
₹250 INR in 40 Tagen
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i can translate into hindi and telugu kannada also i know little bit i can manage if you are intrested u can contact me
₹150 INR in 40 Tagen
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Hello, I reviewed your project requirements. I am a native Hindi speaker and I can provide high-quality Hindi Translation and Voice Over services for your project. I have a clear, natural, and engaging female voice suitable for audio services. I am disciplined with my work and can start immediately. Please let me know if you need help specifically with the Hindi portion of this project. Thank you, Komal
₹100 INR in 40 Tagen
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Customer Support & Sales Professional with 5+ years of experience in inbound and outbound sales and service. Fluent in English, Tamil, Kannada, and Hindi. Skilled in handling customer queries, lead conversion, follow-ups, and providing excellent customer experience.
₹300 INR in 30 Tagen
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Hi. I have been working on similar projects in the past. I have relevant experience for the same and guarantee to provide you with the expected project within the deadline. And also I am native speaker of Kannada and that makes me very fluent in Kannada language. I kindly request you to consider my bid and provide me this opportunity.
₹350 INR in 40 Tagen
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Jaipur, India
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