Legal Coordination and Client Support Specialist

₹12500-37500 INR

Closed

Posted 7 days ago

₹12500-37500 INR

Paid on delivery

Freelance Legal Case Coordinator / Client Support Executive (Remote) We are looking for a reliable freelancer to support our debt settlement operations at Marathe Credcare Private Limited. Scope of Work: Handle incoming client calls (call forwarding). Explain the debt settlement process to prospective and existing clients. Collect and verify client documents. Follow up with clients for pending documents and updates. Maintain case records in Excel/Google Sheets/CRM. Coordinate between clients and our advocate. Schedule appointments and provide regular case status updates. Important: This is not a legal drafting role. All legal notices, complaints, and legal documentation will be handled by our advocate. Requirements: Excellent communication skills in English, Hindi, and Marathi (preferred). Experience in customer support, banking, loans, legal process outsourcing (LPO), or telecalling is an advantage. Good internet connection, laptop, and smartphone. Ability to maintain confidentiality and communicate professionally. Work Type: Remote / Freelance Long-term collaboration Payment on a per-case basis (please quote your charges per active case) If you have experience in client coordination or legal support and are looking for long-term freelance work, we'd love to hear from you. Budget: This is an initial placeholder budget. Payment will be made on a per active case basis, and long-term collaboration is expected. Freelancers should quote their per-case charges in their proposal.

Project ID: 40621390

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Remote project

Active 7 days ago

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1 freelancer is bidding on average ₹15,000 INR for this job

@collenliebenberg

Noticing the emphasis on maintaining case records in Excel or Google Sheets suggests that organization will be crucial in this role. The challenge will likely be ensuring timely document collection and client communication, which can affect overall case progress. I would implement a systematic follow-up routine to keep clients engaged and ensure documents are submitted promptly while maintaining clear, concise communication. Could you clarify how many active cases are typically managed simultaneously, as this will help in defining the per-case charge? For reference, my portfolio includes similar projects where effective client coordination and support were pivotal to success.

₹15,000 INR in 7 days