
Geschlossen
Veröffentlicht
I need a friendly, fast-thinking customer support agent to stay online in my website’s live-chat widget and handle all questions about order status and any additional product or shipping information a visitor might need. Your job is simple: greet each chatter within seconds, pull up their order or relevant details from our dashboard, and leave them feeling heard and helped. This role is 100 % live chat—no phone calls—so strong typing skills, clear written language, and the patience to juggle several conversations at once are essential. If you also feel comfortable stepping into email or phone channels when workload grows, that flexibility will be a bonus, but the primary focus remains real-time chat. Key points • Be online during the agreed shifts and answer every chat promptly. • Resolve “Where is my order?” questions by checking tracking numbers or escalating when needed. • Provide accurate, concise information about products, shipping options, returns, and other common topics. • Record each interaction’s outcome so the next agent has full context. If you’re confident you can maintain a friendly voice, keep response times low, and leave customers satisfied, I’d love to hear how you plan to deliver that experience.
Projekt-ID: 40083948
68 Vorschläge
Remote Projekt
Aktiv vor 10 Tagen
Legen Sie Ihr Budget und Ihren Zeitrahmen fest
Für Ihre Arbeit bezahlt werden
Skizzieren Sie Ihren Vorschlag
Sie können sich kostenlos anmelden und auf Aufträge bieten
68 Freelancer bieten im Durchschnitt $18 USD/Stunde für diesen Auftrag

With over a decade of experience in the technology industry, I've honed my skills in customer support, technical troubleshooting, and efficiently multitasking. Drawing from my background as a Network and System Engineer, I'm adept at not just resolving customers' issues but also delivering a quality experience. This experience extends to addressing and recording interactions contextually, which will ensure smooth transitions between agents. Given the nature of this project's live chat requirements, my network of skills including typing speed and written language proficiency would be crucial. I'm accustomed to maintaining the friendly and patient demeanor necessary for customer support while handling multiple conversations simultaneously. In line with your preference for versatility, I can transition to other channels such as email or calls if needed due to workload spikes. My dedication is mirrored in my 'round the clock availability and quick response time, thus ensuring that I'll always be present for your customers whenever their needs arise. Let's collaborate to make sure no customer query goes unnoticed or unsatisfied; choose me for an efficient, personalized, and overall delightful customer support experience on your website.
$20 USD in 40 Tagen
3,8
3,8

Hello, I know exactly what you need: fast, friendly, and reliable live-chat support that keeps customers informed and satisfied. I have over 3 years of experience handling 100% live-chat support for e-commerce businesses. In my most recent role, I improved the chat response rate from 70% to 100% within 3 months by staying consistently online, prioritizing speed, and managing multiple conversations efficiently. I respond within seconds, pull order and tracking details quickly, provide clear answers on order status, products, shipping, and returns, and escalate only when necessary. Every interaction is accurately logged so the next agent has full context. I type fast, write clearly, and maintain a friendly, professional tone at all times. I’m ready to deliver low response times, high accuracy, and a smooth customer experience from day one.
$20 USD in 40 Tagen
3,0
3,0

Hello Fjrn, I am Vishal Maharaj, a seasoned professional with 20 years of experience in Chatbot Integration. Having carefully reviewed your project requirements, I propose to implement a robust live chat customer support system on your website. To achieve this, I will set up a dedicated team of skilled customer support agents who will be available during agreed shifts to promptly respond to all chat inquiries. They will have access to relevant order and product information to provide accurate and timely assistance to customers. Additionally, I will ensure that each interaction is recorded for future reference and seamless customer service. I am confident that with my expertise in chatbot integration and customer support, we can deliver a top-notch experience for your website visitors. Please feel free to initiate a chat to discuss further details. Cheers, Vishal Maharaj
$25 USD in 40 Tagen
0,0
0,0

Hi there. I’m confident Live Chat Customer Support requires expertise in Chatbot Integration, and this is exactly where I deliver fast, high-quality results. Based on your requirements, success depends on hands-on experience in Customer Support, Technical Support, Customer Service, Typing, Customer Experience, Conflict Resolution, Chatbot Integration, not trial-and-error solutions. I bring strong expertise in Chatbot Integration, backed by successful project delivery for clients in Indonesia and internationally. I will implement a results-driven solution for Live Chat Customer Support, focusing on efficiency, quality, and measurable outcomes. I’m ready to begin as soon as approved and deliver results that meet your expectations. Best regards, Yevhenii
$20 USD in 40 Tagen
0,0
0,0

I am a business administration student, I am qualified for the job - estoy calificado para el trabajo
$15 USD in 40 Tagen
0,0
0,0

I have carefully read your project description and I am confident that I can provide fast, friendly, and reliable live chat customer support for your website. I have strong typing skills and clear written communication, which allows me to respond within seconds and handle multiple chats at the same time. I am experienced in answering order status inquiries, checking tracking numbers from dashboards, and providing accurate information about products, shipping, and returns. I always greet customers politely, listen carefully to their concerns, and make sure they feel heard and helped. I also maintain proper records of each interaction so the next agent has full context and the customer experience remains smooth.
$20 USD in 40 Tagen
0,0
0,0

Hello, I am Ilham, a reliable and customer-focused freelancer with experience in live chat customer support. I am skilled in handling customer inquiries professionally, resolving issues efficiently, and maintaining a friendly, polite communication style at all times. I am comfortable using live chat platforms, responding quickly, managing multiple conversations, and ensuring customer satisfaction. I understand the importance of accuracy, responsiveness, and empathy in customer support. I am confident I can represent your business well and provide excellent support to your customers. I am ready to start immediately and open to long-term collaboration. Thank you for your consideration.
$20 USD in 40 Tagen
0,0
0,0

I’m confident I can deliver the fast, friendly, and reliable live-chat support you’re looking for. I have experience handling real-time customer chats where speed, clarity, and accuracy matter. I can greet visitors within seconds, manage multiple conversations simultaneously, and efficiently handle order-status queries by checking tracking details or escalating issues when required. My focus is always on making customers feel heard, informed, and satisfied before the chat ends. I’m comfortable providing concise and accurate information about products, shipping options, returns, and general inquiries. I also ensure every interaction is properly documented so the next agent has full context, helping maintain continuity and quality support. Key strengths I bring: Fast typing and clear written communication Strong attention to detail when checking orders and tracking information Calm and patient handling of multiple chats at once Friendly, professional tone aligned with brand voice Availability during agreed shifts with prompt response times While live chat is my primary strength, I’m also comfortable assisting with email or phone support if workload increases. I’d be happy to explain how I manage response times, prioritize chats, and maintain high customer satisfaction. Looking forward to contributing to your customer experience
$20 USD in 40 Tagen
0,0
0,0

I am willing to do this job and gain a hand on experience. Since i am here to learn so i will give my 100% in i.
$20 USD in 40 Tagen
0,0
0,0

As a dedicated Virtual Assistant, I understand the importance of maintaining a high level of customer satisfaction through consistent and efficient service. My strong typing skills, clear written language, and ability to juggle multiple tasks simultaneously make me an excellent fit for your Live Chat Customer Support role. I will promptly respond to each query and ensure that every interaction is professional and friendly. In addition to providing quick responses, I am also adept at resolving customer queries regarding order status by checking tracking numbers or escalating when necessary. My detail-oriented approach will be an asset in recording each interaction's outcome thoroughly, so the next agent has full context. Moreover, being proficient in Canva Design enables me to create branded graphics—a bonus value that can enhance your customer engagement strategies on multiple platforms. So if you're interested in someone who can maintain a friendly voice, keep response times low, and leave customers satisfied , let's make things happen together! I'm ready to commit my time and skills to provide exceptional support for your valued customers.
$20 USD in 40 Tagen
0,0
0,0

am an active learner and have the ability to work to achieve the Company's target. You will find me to be matured, positive, well discipline and hardworking individual. Able to work both in group and personal. Possessed several attributes that are suitable for team work such as, initiative, persuasive and responsible. I believe that I can contribute well at all.
$30 USD in 40 Tagen
0,0
0,0

Based of my skills, knowledge and experience as a customer service representative, I am able to do this kind of work by providing an accurate response professionally to the customer and tracking orders. Helping customers will make business successfull and run smoothly. Working and focusing on chat by responding the customer's concern is the best way and make them comfortable.
$15 USD in 40 Tagen
0,0
0,0

Hello, I’m confident I can provide fast, friendly, and accurate support for your website’s live chat. I have strong typing skills and experience managing multiple conversations at once while keeping response times low. I can quickly access order information, answer questions about products, shipping, and returns, and ensure each customer feels heard and helped. I’m detail-oriented, reliable during agreed shifts, and happy to step into email support if needed. I would love the opportunity to help your visitors have a smooth and satisfying experience. Thank you for your consideration! Angelie
$20 USD in 40 Tagen
0,0
0,0

I’d love to support your website as a live-chat customer support agent and help ensure every visitor feels welcomed, informed, and taken care of within seconds of starting a chat. I have experience handling real-time customer queries where fast response, clear communication, and a friendly tone are essential. I understand that most chats will focus on order status, shipping details, and product-related questions, and I’m comfortable quickly pulling information from dashboards to provide accurate answers or escalate when needed.
$16 USD in 40 Tagen
0,0
0,0

I am a dedicated data entry professional with strong attention to detail and a commitment to accuracy. I have experience extracting text from digital files, organizing information systematically, and entering data into Excel spreadsheets with precision. My strong knowledge of Excel allows me to use formulas, formatting, filters, and validation to ensure clean and well-structured data. I follow a careful review process to minimize errors and maintain consistency. I can handle large volumes of data efficiently while meeting deadlines. I am reliable, responsive, and focused on delivering high-quality results that meet project requirements.
$20 USD in 40 Tagen
0,0
0,0

Hello, I understand that you need a customer support professional who can think quickly, type clearly, and make every visitor feel acknowledged the moment they open your live chat. That’s exactly the experience I deliver. When you hire me, you’ll be working with someone who understands that real-time chat is about speed, clarity, and empathy. I stay fully present during assigned shifts, greeting each visitor within seconds and guiding the conversation with a friendly, professional tone. Order-status questions are handled efficiently by pulling accurate details from the dashboard, checking tracking information, and escalating only when necessary so customers aren’t left waiting or confused. You won’t see rushed or vague responses. I provide clear, concise answers about products, shipping, returns, and related inquiries while managing multiple chats at once without losing accuracy or warmth. Every interaction is properly documented, ensuring continuity and full context for the next agent or follow-up. I’m calm under pressure and comfortable juggling several conversations simultaneously while keeping response times low and satisfaction high. When volumes increase, I can also step into email or phone support smoothly, maintaining the same level of professionalism across channels. If you’re looking for someone who will represent your brand well, respond fast, and leave customers feeling genuinely helped after every chat, I’m ready to deliver that experience consistently.
$20 USD in 40 Tagen
0,0
0,0

Hello, I am writing to apply for the chat support position you have posted. I am a friendly, patient, and reliable freelancer with strong written communication skills and a customer-focused approach. I can assist customers by: Responding to live chat inquiries quickly and professionally Providing accurate information and basic troubleshooting Handling customer concerns with patience and empathy Escalating issues when necessary Maintaining clear and polite communication at all times I am comfortable using chat support tools, can follow scripts or guidelines, and adapt my responses to meet customer needs. I pay close attention to detail and always aim to provide a positive experience for every customer. I am available to start immediately and am open to training if required. Thank you for considering my proposal. I look forward to the opportunity to support your customers. Best regards, Kyle Carlo A. Lim
$20 USD in 40 Tagen
0,0
0,0

Our bid proposal offers reliable Live Chat Customer Support designed to boost satisfaction, retention, and sales. We provide trained agents available 24/7, delivering fast, friendly, and accurate responses across web and mobile channels. Using CRM-integrated chat tools, we handle inquiries, troubleshooting, order assistance, and lead qualification while maintaining brand voice. Performance is managed through SLAs, real-time monitoring, and detailed reports covering response time, resolution rate, and CSAT. Our onboarding includes workflow mapping, FAQs, tone guidelines, and security compliance. Flexible staffing scales with demand, ensuring peak coverage without excess cost. Transparent pricing, continuous training, and quality assurance reviews guarantee consistent service. With proven experience across industries, we become an extension of your team, turning conversations into positive outcomes and measurable business growth from discovery to post-launch optimization and customer loyalty worldwide.
$15 USD in 40 Tagen
0,0
0,0

Hi, my name is Ridha. I'm a hard worker and able to work meticulously. I will do my best. I hope to join your company.
$20 USD in 40 Tagen
0,0
0,0

I bring strong customer service & technical support experience delivering assistance through calls, emails, and live chat. My responsibilities have included managing customer inquiries, troubleshooting technical and account-related issues, providing SaaS application support, updating customer records, and ensuring a smooth, positive service experience from start to resolution. I have worked with reputed organizations, for UK & US clients which has helped me develop a professional, empathetic, and solution-oriented approach to customer support. I am skilled in clear communication, active listening, patience, and managing high-volume support environments while maintaining accuracy and service quality. I also have hands-on experience with major CRM and support platforms, including: ServiceNow Salesforce Zendesk I am comfortable working in fast-paced, dynamic technical support operations and can quickly adapt to new tools, processes, and technologies. My goal is to consistently deliver accurate, timely, and customer-focused solutions that enhance user satisfaction and build long-term trust.
$15 USD in 40 Tagen
0,0
0,0

Jawa Timur, Indonesia
Mitglied seit Dez. 21, 2025
$250-750 USD
$250-750 USD
$30-250 USD
$250-750 USD
₹600-1500 INR
₹12500-37500 INR
$15-25 USD / Stunde
$10-30 AUD
£10-15 GBP / Stunde
£10-20 GBP
₹750-1250 INR / Stunde
$15-25 USD / Stunde
₹12500-37500 INR
$250-750 USD
₹750-1250 INR / Stunde
₹750-1250 INR / Stunde
$15-25 USD / Stunde
€75-300 EUR
₹1500-12500 INR
$25-50 USD / Stunde