Multi-Platform Customer Support

@teodorgeorge

Hello, I can provide reliable customer support for your website and social media platforms in clear Indonesian, with English as a bonus. I will ensure quick, polite responses within 24 hours and keep a straightforward log of each interaction to identify recurring issues, helping you improve service quality over time. I am flexible with tools and can work with your current setup or recommend solutions like Zendesk or Meta Business Suite for better organization and tracking. I focus on maintaining a friendly tone, prioritizing tickets by urgency, and delivering consistent, high-quality support. Thanks, Teo

@arslanu2

Hi! I am proficient in MS Excel, Google Sheets, Spreadsheet accounting, and its use in business and analysis. I can accurately enter, arrange, analyze, and present your data. Let's Connect

@DigitalNightOwl8

Hello there Nindi I., Good morning! Already have something live to show you I am skilled mobile engineer with skills including Customer Support, Website Design, Customer Service, Zendesk, PHP, Excel, HTML and Social Media Management. Please contact me to discuss more about this project. Thanks

@AnzhelikaAwesome

Hi, I understand you need dependable customer support with quick and courteous replies in Indonesian, covering both your website and social media channels with a clear log of each interaction. I think the real challenge here is maintaining response quality while juggling multiple platforms and languages, which could sometimes stretch response times. ✅ Set up a streamlined system for managing incoming messages across your preferred tools, whether continuing with your current widget or adopting Zendesk/Freshdesk for better tracking. ✅ Implement a simple but effective logging system to flag recurring issues immediately. ✅ Provide weekly deliverables that summarize common pain points to help pinpoint service improvements. One thing I would NOT recommend is ignoring tool flexibility—for instance, sticking rigidly to one platform might slow you down or limit visibility across channels. If this aligns, I can outline next steps right away. Best regards, Anjel

@temciucv

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, Website Design, Excel, Customer Support, HTML, Customer Service, Zendesk, Social Media Management Lets connect in chat so that We discuss further. Regards

@billybryan98

Hello Nindi, I hope you are doing well. I’m a customer support specialist with hands-on experience running multi-channel coverage for online services. I’ve built scalable workflows that keep website chat and social inboxes in sync, deliver Indonesian responses (English as a plus), and maintain lightweight logs that highlight recurring issues. In past roles I’ve set up or integrated tools like Zendesk, Freshdesk, and Meta Business Suite to streamline ticketing, ensure 24-hour response times, and export concise daily logs (date, channel, question, resolution). I focus on a friendly, clear tone, triage tickets by impact, and use simple summaries to surface common pain points. I can handle this work using my experience, ensuring full daily coverage, logs, and weekly summaries. I’ll deliver consistently and adjust as needed to hit your 24-hour target. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan

@ralphyh

Hi, I am a full-stack developer with 10 years of PHP (Laravel, Symfony) experience. I use PHP, HTML5, CSS3, JavaScript, AJAX, GIT on a daily basis. I have a lot of experience with dating apps (including in-app payments) and social networks: - Jamble - a German Tinder-like dating app. The service has a sophisticated matching algorithm based on profile preferences and a matching quiz. Voice/video chat and personal content sharing are available for a premium membership plan. - Zwinkr - another German dating app. We started by building an MVP, which enabled early go-live. Then we created the architecture and prepared for high load (200-300k unique users). We also integrated a lot of external APIs, video and voice chat support, several payment systems and affiliate programs. - Social network to support the university education process, similar to LinkedIn and Coursera. Members can send messages, create groups, share content (photos, videos, materials). Teachers can create courses and share them with students. Courses include tests and assignments that can be sent to the teacher for review. I have a pretty decent amount of projects in my portfolio. I am happy to tell more during a video call.