Remote Zendesk Support Representative

@robin1108

I can do this project according your requirements. I'm ready to start the project asap. If you can message me now, we can do further discussion. Waiting for your message. Thanks!

@esmael228

Hello, I can provide reliable, customer-focused Zendesk support for your business, handling tickets, live chat, and follow-up emails with a friendly, patient, solution-oriented tone. I have experience supporting clients remotely, managing email communication, resolving customer questions, maintaining accurate records, and following established workflows, brand guidelines, and response templates. I work carefully to keep response times low while ensuring customers receive clear and helpful answers. I am fluent in English and can communicate professionally with Romanian-speaking customers using approved translations, macros, and your knowledge base. I am comfortable learning your Zendesk setup through the initial walkthrough and working independently afterward. For confidentiality, I cannot share previous clients’ ticket screenshots or private conversations, but I can complete a short sample support task or provide anonymized examples of my communication style. Please review my profile: https://www.freelancer.com/u/esmael228

@janeti6

Hello, I don't currently have screenshots available to share, but I have experience handling customer support through email, live chat, and inbox management as a Virtual Assistant. I am comfortable responding to customer inquiries, following support guidelines, maintaining a professional tone, and ensuring timely resolutions. I am confident in my ability to learn your Zendesk workflow quickly and provide excellent customer support in line with your brand standards. I have all the time to pay attention to your task and deliver the best. Thank you for your consideration. Jane

@alizsardi

Buna. Sunt Aliz din Targu Mures. Daca este nevoie de Engleza vorbesc si scriu la nivel avansat. Reviurile arata ca am experienta si ca m-am descurcat. Ultimul job a fost sa apelez cei care au comandat carti sa verific comanda, adresa etc.

@maniy2m

Hi there, I would love to step in and manage your Zendesk support desk so you can step away from the screen and focus on your business (and your toddler!) with total peace of mind. Here is what I bring to your support desk: Zendesk Flow: Fully comfortable handling tickets, live chats, and follow-up emails efficiently while keeping first-response times strictly low. Bilingual & Solution-Oriented: Professional, warm, and grammatically flawless writing across both daily English and Romanian inquiries. Seamless Alignment: Ready to absorb your brand guidelines, master your macros, and jump onto our Week 1 video walkthrough so I capture your exact voice. I am ready to start immediately. Let’s chat! Best regards, Muhammad Mueez

@naveedali0188

Hi, hope you’re doing well. Do you need a Zendesk expert who can take full ownership of your customer support while keeping response times fast and customers satisfied? I’m a Zendesk & Intercom certified support specialist with 5000+ hours of hands-on experience in live chat, ticket management, and email support. I’ve supported small businesses and eCommerce stores, handling high-volume queries with a calm, solution-focused approach. I can confidently manage: • Zendesk tickets, live chat & email support • Friendly, patient, brand-aligned communication • English + multilingual support workflows • Macros, KB usage & fast issue resolution I’m fully comfortable working remotely and independently after onboarding. Can you please share: • Average daily ticket volume? • Do you already have SLAs defined? I can start immediately. Thanks

@iraklik43

Hi! I read your project 'Remote Zendesk Support Representative' and I can help with this. I am experienced in AI content detection, proofreading and content moderation. I use GPTZero and other tools. Fast and accurate results. I can start immediately!

@wilsonc32

What I can offer: Zendesk ticket and live chat support Professional, patient, and solution-focused communication Consistent follow-up with customers Careful adherence to brand guidelines and knowledge bases Reliable remote availability and attention to detail I am available to participate in the onboarding video walkthrough and can begin learning your processes immediately.

@naomi110

Hi, I’m a Customer Support Virtual Assistant experienced in handling customer inquiries, managing communications, and providing timely, professional support. I understand how important it is for a small business to maintain fast response times while keeping every customer interaction friendly, patient, and solution-focused. I have experience managing emails, support requests, follow-ups, and administrative workflows. I’m comfortable learning platforms like Zendesk, following brand guidelines, using macros, and working from knowledge bases to provide consistent responses. My approach is to make customers feel heard while resolving issues efficiently and keeping records organized. I’m detail-oriented, reliable, and able to work independently after onboarding. I can also provide examples of my previous customer support work and communication style. I would love the opportunity to support your business and help maintain high customer satisfaction. I’m available to start immediately. When would you be available for a quick walkthrough? Warm regards, Naomi

@EthanKCK

REAL VALUE COMES UNDERSTANDING THE BUSINESS BEHIND THE PROJECT BRIEF. I have experience collaborating remotely to handle customer support tasks similar to managing Zendesk inquiries, live-chat responses, and email follow-ups. This work involved maintaining a friendly and solution-oriented tone while communicating effectively in multiple languages, ensuring customer satisfaction and quick response times. As a client, you seek not just a Zendesk support representative, but someone who can uphold your brand image, provide efficient solutions, and keep customers happy. I understand your need for seamless customer interactions and will ensure a smooth transition by familiarizing myself with your brand guidelines, macros, and knowledge base. Let's focus on practical solutions, consistent communication, and reliable execution to guarantee long-term success in keeping your customers satisfied. LET US DISCUSS AND UNCOVER OPPORTUNITIES IN YOUR PROJECT THAT OTHERS WILL OVERLOOK. Kind Regards, Ethan