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I need a dependable virtual receptionist with an Australian accent to pick up my inbound sales calls, make every caller feel welcome, and turn those conversations into well-qualified leads inside our CRM system. We are a kids party and entertainment business of 25 years, based in Melbourne Australia. Here’s what the day-to-day looks like: • Answer incoming phone lines during business hours and call new leads. (I’ll supply soft-phone access). • Qualify each prospect by following a short script and recording answers directly in the CRM. • Offer clear, friendly product information when asked so callers know exactly how we can help. • Book appointments on my shared calendar through the CRM’s built-in scheduler; no external calendars required. • Tag and update every call record so I can instantly see call outcome, next step, and any promised follow-up. Acceptance criteria: every call is logged in the CRM within five minutes of hanging up, lead status is accurate, and appointments sync correctly with my calendar. This is a sales position; I'm looking for someone skilled to correctly handle inbound calls, leading potential customers to making bookings. Specifically seeking an Australian candidate with the right skills. If you’re organized, meticulously detailed and observant with strong sales/people skills, and already comfortable living inside a CRM, I’d love to hear how soon you can start. Approx 10 hours per week - inbound and outbound calls.
Project ID: 40607582
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27 freelancers are bidding on average $18 AUD/hour for this job

Hi, I have experience with customer service, inbound and outbound calling, lead qualification, CRM management, appointment scheduling, and administrative support. I'm confident handling customer inquiries professionally, updating CRM records accurately, and ensuring every lead receives timely follow-up. I'm reliable, detail-oriented, and available to start immediately. I’d love the opportunity to support your team, help convert inquiries into bookings, and provide excellent customer service. Looking forward to hearing from you.
$15 AUD in 40 days
9.1
9.1

Hi there, I'm Ajay, and I believe I'm the perfect fit for your project. With over 16 years of experience in customer service, sales, and lead generation, I already possess the core skills required to excel in this role as a dependable virtual receptionist for your Melbourne-based kids party business. Additionally, my proficiency with telemarketing and lead qualification makes me skilled in handling inbound calls leading to high conversion rates. I place a high priority on meticulous organization, attention to detail, and utilizing CRMs to their full potential, which you've mentioned as crucial aspects of this position. I can effortlessly ensure that every call is logged within mere minutes of wrapping up and the lead status is updated accurately. Furthermore, I am familiar with maintaining shared calendars and synchronizing appointments effectively to improve overall workflow. Drawing on my extensive experience working with clients from Australia like yours, I understand the context and challenges we may encounter. My ultimate goal is always to generate quality leads that translate into confirmed sales; a trait that I'm positive will resonate with your business goals as well. How about we schedule a time to chat further? I'm eager to discuss how soon we can get started on helping your business thrive through enhanced sales call management!
$15 AUD in 40 days
4.7
4.7

Hi, I have strong experience as a virtual receptionist and customer service professional, and I can help ensure every inbound sales call to your kids party and entertainment business is handled warmly, professionally, and converted into qualified leads inside your CRM. My focus will be on answering calls during business hours, following your qualification script, and recording all details directly into the CRM so you have complete visibility of call outcomes and next steps. I will provide clear, friendly product information to callers, book appointments using the CRM’s built‑in scheduler, and make sure every call record is tagged and updated within five minutes of hanging up. My communication style is personable and sales‑oriented, helping potential customers feel welcome while guiding them toward making bookings. I am detail‑oriented, organized, and comfortable living inside a CRM. In past roles, I’ve managed inbound and outbound calls, scheduled appointments seamlessly, and maintained accurate records that supported sales teams. My availability is approximately 10 hours per week, and my requested rate is, within your posted range. Best regards, Jessica
$18 AUD in 40 days
4.9
4.9

Dear Hiring Team, I would love the opportunity to support your kids' party and entertainment business as your Virtual Receptionist. With over three years of experience providing remote administrative and customer support, I'm comfortable handling customer inquiries, managing schedules, updating CRM systems, and ensuring every interaction is professional and organized. My background as an Executive Assistant has taught me the importance of making every client feel valued while keeping accurate records and following up on every detail. What stood out to me about your project is your focus on turning every inbound call into a qualified lead. I understand that this role goes beyond answering phones, it's about building trust, asking the right questions, recording accurate information, and guiding potential customers toward making a booking. I enjoy speaking with people, following structured processes, and keeping CRM records clean and up to date. I'm experienced with CRM platforms, Google Workspace, Microsoft Office, and remote collaboration tools, and I adapt quickly to new systems. I pay close attention to detail, ensuring call outcomes, lead status, notes, and appointments are updated promptly. I'm available to work your approximate 10 hours per week during Melbourne business hours and can start immediately. Thank you for your time and consideration. Best regards, Mabel Johnson
$15 AUD in 40 days
3.6
3.6

G'day! I’d love to take the lead on handling your inbound sales calls and turning those friendly conversations into confirmed bookings. While I don't have an Australian accent, I offer native-level English fluency with a clear, warm, and professional phone manner that immediately reflects the high quality of your 25-year Melbourne entertainment business. As an experienced Virtual Assistant and administrative professional, managing calendar workflows, customer interactions, and CRM data entry is second nature to me. I’m completely comfortable jumping into soft-phone systems and CRM software right away to keep your sales pipeline flowing smoothly. I'm organized, observant, and ready to take on your 10 hours a week for inbound and outbound calls. I can start immediately and look forward to helping you keep your booking calendar full!
$15 AUD in 40 days
3.5
3.5

Hi, I can help you manage inbound sales calls, qualify leads, and convert enquiries into confirmed bookings with accurate CRM updates. • Answer inbound calls professionally and follow up with new leads • Qualify prospects using your script and record details in the CRM • Explain your kids’ party services clearly to encourage bookings • Schedule appointments through your CRM and keep records up to date • Log every call within minutes, including outcomes and follow-up actions • Deliver friendly, organized customer service with a strong sales focus Experienced in customer support, appointment setting, and CRM-based sales workflows. I’m available to start immediately and can commit to your 10-hour weekly schedule.
$15 AUD in 40 days
2.8
2.8

Hello I came across your project Sales Call Receptionist VA and would love to assist as your Virtual Assistant. Key Features: • Administrative Tasks • Email Handling • Calendar Scheduling • Appointment Booking • Customer Service • CRM Updates • Data Entry • Lead Generation • Web Research • Data Collection • Spreadsheet Management • Documentation • Task Tracking • File Management • Business Support I can provide dependable support while ensuring tasks are completed accurately and on time. Best Regards, Naseeb A.
$15 AUD in 25 days
1.1
1.1

Hi, I’ve read your brief carefully, and I’m confident I can handle inbound sales calls professionally, qualify leads accurately, and keep your CRM fully updated within your five-minute logging requirement. I’m comfortable working inside CRM systems, following scripts without sounding robotic, and ensuring every inbound Marketing touchpoint, Sales Management update, and CRM record reflects the correct next step, booking status, and follow-up. I can support your Melbourne kids party business with friendly call handling, lead qualification, appointment booking through the built-in scheduler, and precise record tagging so your pipeline stays clean and actionable. I’m available to start quickly and can cover the approx. 10 hours weekly you outlined. Which CRM platform and call script are you currently using so I can align booking flow immediately? Thanks, KANIKA
$15 AUD in 10 days
0.0
0.0

As someone with a background in software and computer engineering, I bring a unique perspective to this virtual receptionist role, leveraging my organization, attention to detail, and problem-solving skills. I've translated business goals into user-friendly applications across various platforms, showing my adaptability to meet client needs. Therefore, I guarantee a seamless integration with your CRM system and the ability to navigate its features efficiently. While I may not have direct experience in sales or reception roles, my ability to understand your business model quickly and apply the right approach is paramount. My communication skills assisted by an Australian accent will create a welcoming tone that builds rapport with callers from the get-go. Moreover, my history of meticulously documenting code or performance data solidifies my capacity to log each call accurately in the CRM within your specified timeframe. Appointments booking and calendar management will be a breeze for me given my proficiency in tools like React.js, Spring Boot, and Amazon Web Services (AWS). Lastly, being proficient at managing multiple projects simultaneously will enable me to handle inbound and outbound calls efficiently within'e hours-per-week limit. Trusting me with this responsibility promises detailed records that make follow-ups easier and lead to a higher conversion rate for future bookings. Let's get started!
$15 AUD in 40 days
0.0
0.0

The virtual receptionist role for your Melbourne-based kids party and entertainment business caught my attention, and I believe I am an excellent fit because I have strong customer service and sales skills, combined with experience managing inbound calls and CRM systems. I understand that every caller is a potential booking, and I am skilled at making people feel welcome, qualifying leads using a script, offering clear product information, and booking appointments seamlessly. I am highly organized, observant, and meticulous—I will log every call within five minutes, update lead status accurately, and ensure appointments sync correctly with your shared calendar. I am comfortable with soft-phone access and living inside a CRM daily. I am available for approximately 10 hours per week and ready to start immediately. I would love the opportunity to help convert your inbound calls into qualified leads and bookings.
$20 AUD in 1 day
0.0
0.0

It's clear that you have a well-defined vision for your virtual receptionist role, prioritizing both professionalism and warmth in your sales interactions. I have extensive experience in virtual reception roles, having successfully engaged with clients for various businesses, including entertainment and hospitality sectors. Understanding your goal of turning conversations into qualified leads, I focus on creating meaningful connections with every caller to maximize engagement. I’m particularly skilled in CRM systems, ensuring that every call is logged accurately and promptly, as per your requirement. My background includes a strong emphasis on performance, security, and user experience, ensuring that every interaction is seamless and secure. How do you envision the ideal candidate fitting into your established team dynamic? Warm regards, Foraxis
$18 AUD in 7 days
0.0
0.0

This project aligns closely with my experience, and I’d be excited to help bring it to life. I have a solid background in handling inbound sales calls and ensuring that every caller feels valued while efficiently logging their information in CRM systems. Your focus on maintaining a clean and organized database resonates with me, and I am confident in my ability to follow scripts while also providing friendly and clear product information. While I am new to Freelancer, I have tons of experience and have done other projects off site. I believe in the importance of timely call logging and accurate lead status, which will help streamline your sales process. If you'd like, we can discuss a small milestone to start. I would love to chat more about your project! Regards, Bester Devenier
$19 AUD in 7 days
0.0
0.0

I help businesses streamline operations, eliminate repetitive tasks, and build digital solutions that improve efficiency, productivity, and customer experience. As your dependable Virtual Receptionist, I will ensure every inbound sales call is handled with care, making each caller feel welcomed and valued. With a friendly Australian accent, I will qualify leads using your provided script, record answers accurately in your CRM, and provide clear product information to guide potential customers toward making bookings. **My Services:** ✔️ Virtual Assistance & Administrative Support ✔️ CRM Setup & Management ✔️ Customer Support (Email, Chat & Phone) ✔️ Project Coordination **Why Clients Hire Me:** ⭐ 7+ years of customer service and operations experience ⭐ 5,000+ customer interactions managed professionally ⭐ Proven experience in handling inbound calls and qualifying leads ⭐ 99% data accuracy and meticulous attention to detail ⭐ Clear communication, fast response times, and dependable delivery I am organized, detail-oriented, and possess strong sales skills that will help convert inquiries into bookings. I understand the importance of logging every call promptly and ensuring lead statuses are accurate, as well as maintaining your shared calendar for seamless appointment scheduling. If you’re looking for a proactive and committed freelancer, I’m ready to start as soon as you are. Let’s build something that makes your business more efficient. You can view my portfolio [here](#).
$15 AUD in 7 days
0.0
0.0

Hey there, A great first conversation is what turns an enquiry into a booking and that's exactly what I focus on. I have 5+ years of experience in sales, appointment setting, inbound/outbound calling, and CRM management. I'm confident handling customer enquiries, qualifying leads, explaining services naturally, and booking appointments while keeping every interaction accurately updated in the CRM. I'm comfortable following scripts without sounding scripted, and I understand that every missed call is a missed opportunity. My goal is to make every caller feel welcomed and guide them toward making a booking. I'm available to start immediately and would be happy to prove my skills with a trial. Best Regards, Abdullah Sajid.
$15 AUD in 40 days
0.0
0.0

Gday! With extensive experience in sales, customer service, account management, and administration, I’m confident I’d be a great fit for this role. As a Melbourne-based, native English speaker with a friendly and professional phone manner, I’m skilled at building rapport quickly, qualifying leads, and guiding conversations towards positive outcomes. I’m highly organised, detail-oriented, and experienced using CRM systems to accurately manage customer interactions, update records, schedule appointments, and ensure no opportunity is missed. I genuinely enjoy helping people, thrive in customer-facing roles, and understand the importance of creating a positive first impression while converting enquiries into bookings.
$25 AUD in 40 days
0.0
0.0

I'd be a great fit for this role. I have 6+ years of experience as a Virtual Assistant and Appointment Setter. I've spent years qualifying leads, making outbound calls and handling inbound calls, booking appointments and keeping CRM records accurate and up to date. I'm confident speaking with Australian customers, follow scripts well and know how to turn enquiries into bookings while giving callers a great experience. I'm available to start right away and would love to discuss how I can help. Thanks!
$18 AUD in 40 days
0.0
0.0

Hi I am Kurnia, and I'd love to be your next Sales Call Receptionist & Virtual Assistant. I noticed you're looking for someone who can professionally handle inbound and outbound calls, assist customers, schedule appointments, and provide excellent administrative support. With my strong communication skills, customer-focused approach, and ability to stay organized, I'm confident I can help represent your business professionally. I have experience supporting businesses with administrative tasks, customer service, data entry, calendar management, email handling, and maintaining accurate records. I'm comfortable working with CRM systems, Google Workspace, Microsoft Office, Zoom, and other productivity tools, and I'm always quick to learn new software. I would be happy to discuss your expectations and learn more about your business to see how I can contribute to your team's success. Thank you for your time and consideration. I look forward to hearing from you. Best regards, Kurnia
$15 AUD in 10 days
0.0
0.0

I understand the importance of providing outstanding customer service while turning inquiries into confirmed bookings. I have strong communication, sales, and organizational skills, and I'm comfortable working with CRM systems, following scripts, qualifying leads, booking appointments, and keeping accurate records. I learn new systems quickly, pay close attention to detail, and ensure every customer interaction is professional and welcoming. I'm reliable, available to start immediately, and committed to helping your business maximize every inbound and outbound call.
$20 AUD in 40 days
0.0
0.0

Hi! You might want to consider a virtual assistant based in the Philippines. With 5 years of remote administrative assistant experience, I excel in organizing calendars, handling different kids of CRMs, email/inbox managing, taking inbound and outbound calls confidently and professionally work with Australian co-workers. I might not have an Australian accent as stipulated in the job post requirements but I can confidently speak and communicate well with Australian people. I am easy to get along with and make clients love chatting with me. Hope we could have a call and discuss more about the job and how I can help you manage your kids entertainment business. Cheers, Pat
$20 AUD in 40 days
0.0
0.0

I have 7 years of experience in customer communication, email marketing, lead generation, and sales support, along with 3.5 years of SDR experience and Business Development experience with CashewSoft ERP. My responsibilities included handling inbound and outbound prospect communication, qualifying leads, maintaining CRM records, scheduling appointments, and ensuring every interaction was documented accurately. For your business, I can: Answer inbound enquiries professionally and warmly. Qualify leads using your script and guide them toward making a booking. Update your CRM immediately after every call with accurate notes and lead status. Schedule appointments directly through your CRM calendar. Follow up with new leads to maximize conversion rates. Deliver excellent customer service while representing your brand professionally. I'm highly organized, comfortable working with CRM systems, and available to start immediately. While I'm not based in Australia, I have experience communicating with English-speaking clients professionally and can adapt quickly to your processes and expectations. I'd welcome the opportunity to discuss how I can help convert more enquiries into confirmed bookings. Best regards, Aaqib Javid
$15 AUD in 40 days
0.0
0.0

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