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Full-Time Sales & Customer Service Representative Bond & Carpet Cleaning – Queensland, Australia About Us We are an established and growing cleaning company in Queensland, specialising in bond cleans and carpet cleaning. We work with tenants, property managers, and real estate agencies and pride ourselves on high-quality service and strong booking rates. Position Overview We are seeking a full-time Sales & Customer Service Representative to manage enquiries, generate bookings, and provide excellent customer service. This role is ideal for someone who already understands the bond cleaning business and knows how to convert enquiries into confirmed jobs. This is a remote, full-time role with long-term potential. Key Responsibilities Handle all inbound calls, emails, and online enquiries Convert leads into confirmed bookings Provide accurate quotes for bond and carpet cleaning services Explain bond clean inclusions and real estate standards clearly to customers Follow up on quotes and incomplete bookings Manage booking schedules and coordinate with cleaning teams Deliver professional and friendly customer service at all times Proactively generate new leads and repeat business Required Experience Proven experience in bond cleaning or end-of-lease cleaning sales Strong understanding of QLD bond clean requirements Experience dealing with tenants, landlords, and real estate agents Confident English communication (phone and written) Strong sales skills with a focus on closing bookings Reliable internet and availability during Australian business hours Employment Type Full-time Long-term position for the right candidate Compensation Fixed salary + commission OR commission-based (to be discussed) Performance incentives available Location Remote (must have strong knowledge of the Australian / Queensland market) To Apply Please include: Your experience with bond cleaning or similar services Your sales and customer service background Examples of results or bookings you’ve handled Your availability (hours/time zone)
Projekt-ID: 40221161
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28 Freelancer bieten im Durchschnitt $448 AUD für diesen Auftrag

Hi, I am a seasoned Sales & Customer Service professional with proven experience in bond cleaning and end-of-lease services in Queensland. I can handle inbound calls, emails, and online enquiries, convert leads into confirmed bookings, provide accurate quotes, explain bond clean requirements, and coordinate schedules with cleaning teams. I have strong experience working with tenants, landlords, and real estate agents, and a track record of consistently meeting and exceeding booking targets. Please send a message so we can go through the details, decide on expectations and deliverables. Best regards.
$250 AUD in 7 Tagen
8,1
8,1

Hi, I see you need someone who already knows the bond cleaning business in Queensland and can turn enquiries into confirmed bookings without needing training on what a bond clean includes or how to quote accurately. I would manage all inbound channels with response times under 30 minutes, provide accurate quotes based on property size, explain what's included so tenants meet real estate standards, follow up within 24-48 hours to close bookings, and coordinate scheduling with your cleaning teams. I handle customer enquiries, quoting, and booking coordination for service-based businesses regularly. My booking conversion rate sits around 65% because I respond fast and make the process straightforward. I am based in Zambia but work comfortably in Australian Eastern time. Queensland time is either the same as AEST or one hour behind depending on daylight saving. I can work 9-hour days aligned to Queensland business hours (8 AM to 5 PM AEST/QLD time) with reliable internet and phone setup. My rate for this role would be $9.50 AUD per hour. I do not have direct bond cleaning sales experience, but I understand the Australian rental market and can learn your pricing and service packages quickly. Would you want a one-week trial so you can assess my conversion rate before committing to full-time? Mituka
$250 AUD in 30 Tagen
5,8
5,8

Hello, I bring proven experience in bond and carpet cleaning sales, with a strong understanding of Queensland standards, tenants’ expectations, and real estate requirements. I excel at converting enquiries into confirmed bookings while delivering professional, friendly service that builds repeat business. Being fully remote-ready with reliable internet and availability during Australian business hours, I can hit the ground running. To better align with your goals, could you clarify: 1. What are your peak enquiry times, and are there seasonal trends I should prioritize? 2. Do you have a preferred CRM or booking system for managing leads and schedules? 3. Are there specific sales targets or KPIs expected in the first three months? I’m ready to contribute full-time and help grow your bookings while maintaining the high service standards your clients expect.
$350 AUD in 30 Tagen
5,2
5,2

As someone with over 16 years of in-depth experience in customer service, sales, and telemarketing, I am confident in my ability to contribute significantly to your cleaning company. Having previously worked with businesses where customer satisfaction and lead generation play a vital role, I understand the value of converting leads into bookings while ensuring excellent customer experiences. My broad expertise extends to a multitude of industries, from finance to travel, giving me an adaptable and informed perspective that I can bring to your bond cleaning needs. My neutral UK/USA/Canada accent will help establish trust and understanding with your clientele. Moreover, my proficiency in managing inbound and outbound calls coupled with my proactive lead generation abilities makes me a real asset for any sales-oriented enterprise. I also want to emphasise that my working hours are flexible enough to cover Australian business hours. Additionally, being based in India allows me to engage with clients across different time zones, which could be especially helpful given the remote nature of this role. In closing, if you choose me for this crucial position on your team, you'll get not only consistent high-quality work but also initiative, resilience and an eagerness to see your business thrive.
$250 AUD in 30 Tagen
4,5
4,5

I'm excited to collaborate on the Sales & Customer Service Rep role for your Cleaning Company. With my background in sales, customer service, and bond cleaning, I understand your need for converting leads into bookings while providing exceptional service. My expertise in managing enquiries, generating leads, and ensuring customer satisfaction aligns perfectly with your requirements. I am Jason McLachlan, well-versed in CRM, sales conversion, and client relationship building. Rest assured, if selected, I will dedicate my efforts to achieve high-quality results. I look forward to the opportunity of working together to drive success in your team. Regards, Jason McLachlan
$705 AUD in 3 Tagen
3,5
3,5

Hello Karan M., I am Maryam Abbas, a Lead Generation professional with 4 years of experience. I have carefully reviewed the requirements for the Sales & Customer Service Representative position for a Cleaning Company in Queensland, Australia. With my extensive experience in generating leads, managing enquiries, and providing excellent customer service, I am confident in my ability to excel in this role. I have accumulated over 4 years of experience working with various technologies and have a proven track record of successful projects. You can review my Skills, Portfolio, and Client Testimonials to gain a better understanding of my expertise. I am eager to discuss your project further. Please review my portfolio links https://www.freelancer.pk/u/maryam951 and initiate a chat to explore the details. Best regards, Maryam Abbas
$250 AUD in 5 Tagen
3,1
3,1

Hello, I am excited to apply for the Full-Time Sales & Customer Service Representative position. I have strong experience in customer service, sales handling, and managing client enquiries through calls, emails, and online platforms. I am confident in converting leads into confirmed bookings by providing clear service explanations, accurate quotations, and professional follow-ups. My background includes working in client-focused roles where maintaining customer satisfaction and meeting performance targets were key priorities. I understand the importance of bond cleaning standards and real estate expectations, and I am comfortable coordinating schedules, managing bookings, and maintaining smooth communication between customers and service teams. I have excellent written and verbal English communication skills and reliable high-speed internet for consistent remote work. I am flexible with working hours and can adjust to Australian business hours. I am committed to long-term growth, delivering strong booking results, and maintaining excellent customer relationships. Thank you for your consideration.
$300 AUD in 30 Tagen
2,0
2,0

With a flood of inquiries and a steady influx of challenging bookings in the cleaning services industry, you need an experienced professional to successfully convert these leads into confirmed jobs and manage customer expectations. My name is JINU, a seasoned freelancer incorporating skills from my background as a software engineer to maximize efficiency and revolutionize customer support. Despite being ranked within the top 0.03% in Freelancer, I pride myself on staying down-to-earth and obsessed with providing top-notch customer service for companies just like yours. While my experiences may initially appear unconventional, my technical understanding combined with my innate ability to gauge client needs make me a unique candidate for this role. My sales acumen enables me to proficiently communicate bond cleaning inclusions as well as provide accurate quotes that align with real estate standards. This skillset has translated into concrete results as exemplified by my history of consistently generating new leads and fostering repeat business.
$500 AUD in 7 Tagen
3,3
3,3

Nice to meet you , My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engineer for the IT agency DSPro and I have more than 10 years of experience in the field. I have successfully completed a large number of similar jobs and I consider your project to be a challenge in which I would like to work and be able to make it a reality. Please feel free to contact me, it will be my pleasure to help you. I greatly appreciate the time provided and I remain attentive to any questions or concerns. Greetings
$922 AUD in 7 Tagen
3,0
3,0

This is exactly the kind of work I enjoy doing — projects like this combine precision and creativity, and I make sure both show through in every detail. With a proven track record in bond cleaning sales and strong understanding of QLD bond clean requirements, I'm confident in converting leads, providing accurate quotes, and delivering exceptional customer service. I consistently deliver high-quality results, communicate clearly, and keep the process smooth and reliable. I'm happy to offer insight even if you don’t decide to hire me. Kind Regards, Melissa Pringle
$400 AUD in 7 Tagen
0,0
0,0

Hi there, I am excited to propose my expertise as a Sales & Customer Service Representative for Bond & Carpet Cleaning in Queensland. With 5+ years of experience in sales and customer service, specializing in lead generation and closing bookings, I am confident in managing enquiries, converting leads into confirmed bookings, and delivering excellent customer service. I have a strong understanding of bond cleaning requirements in QLD, enabling me to provide accurate quotes and explain the cleaning process clearly to customers. My goal is to proactively generate new leads and repeat business while ensuring professional and friendly service at all times. I am available during Australian business hours and look forward to discussing how I can contribute to your team. How can I assist you further with your sales and customer service needs?
$555 AUD in 27 Tagen
0,0
0,0

Hello Karan M.,
$500 AUD in 7 Tagen
0,0
0,0

Hi there, I’ll approach this role as a seasoned bond-clean and end-of-lease sales specialist with a focus on turning inquiries into confirmed bookings. I’ll handle inbound and outbound communication, provide accurate quotes, and clearly explain bond-clean inclusions to tenants, landlords, and real estate partners. My plan is to streamline enquiry-to-booking flow, maintain a proactive follow-up cadence, and coordinate with cleaning teams to meet Queensland standards and timelines. I bring a track record of closing bookings and growing repeat business, supported by reliable internet access and Australia-friendly hours. I’ll tailor scripts and processes to your market, ensuring professional, friendly service at all times. What is your preferred cadence for follow-up on quotes and incomplete bookings, and do you use any CRM or automation tools to support this workflow? Best regards, Jeric Gonzales
$250 AUD in 2 Tagen
0,0
0,0

I am excited to apply for the Sales & Customer Service Representative role. I have hands-on experience handling inbound leads, quoting bond and carpet cleaning jobs, and converting enquiries into confirmed bookings. I understand Queensland bond clean standards and how to clearly explain inclusions to tenants and property managers. I have managed booking schedules, followed up on quotes, and worked closely with cleaning teams to ensure smooth operations. My background includes phone, email, and CRM-based sales with strong closing results. I am reliable, detail-oriented, and available during Australian business hours. I am confident I can help grow your bookings and revenue.
$400 AUD in 7 Tagen
0,0
0,0

With a strong background in e-commerce support and administrative tasks, I'm confident in my ability to excel as your Sales and Customer Service Representative. Though not strictly bond cleaning, my extensive experience in customer service has equipped me with the necessary skills to handle inquiries, provide accurate information, and convert leads into bookings. What sets me apart from other applicants is my knack for optimizing processes. I excel in keeping an organized schedule, managing time efficiently, and consistently meeting deadlines—a trait crucial for coordinating with cleaning teams and ensuring smooth operations in a remote setting. As your full-time remote staff, you can rely on my availability during Australian business hours and a reliable internet connection. In addition to my intimate knowledge of various cleaning services platforms such as Shopify, Etsy, and eBay, I offer valuable insight that extends beyond administrative duties. Given my experience with end-of-lease auctions and handling customers across different online platforms, I have a nuanced understanding of fostering rapport with tenants, landlords, and real estate agents—essential for long-term repeat business. Let us join hand-in-hand to elevate this cleaning company’s success together.
$250 AUD in 7 Tagen
0,0
0,0

Hi there, I’m very interested in the Full-Time Sales & Customer Service role for your bond and carpet cleaning business. While my background isn’t directly in bond cleaning, I have strong experience in high-volume inbound/outbound sales and customer service, handling Australian and international clients. I’ve worked as a remote customer representative and sales caller, converting enquiries into booked services, following up warm leads, and consistently focusing on closing. In my recent roles as a General VA and Account Manager, I’ve managed inbound messages, qualified leads, provided service explanations, sent quotes, and handled follow-ups until confirmation. I’m very comfortable speaking with decision-makers, handling objections, and turning interest into action. I also have experience coordinating teams and managing schedules to ensure smooth operations once a booking is confirmed. Availability: I’m based in the Philippines (GMT+8) and can work full-time during Australian business hours. I have reliable high-speed internet and a dedicated home office setup. If you’re looking for someone who can confidently manage enquiries, follow through consistently, and actively drive bookings, I’d love the opportunity to contribute to your growth long-term. Looking forward to speaking with you.
$750 AUD in 7 Tagen
0,0
0,0

Hello! Most bond cleaning companies don’t struggle with demand, they struggle with missed calls, weak follow-ups, and low conversion. That’s where I help. I’m Clementina, founder of Kletina Services, a professional cleaning company where I personally handled end-of-lease, bond clean and carpet cleaning enquiries, quoting, scheduling, and closing bookings. I understand how Queensland bond cleans work and how to convert urgent tenant enquiries into confirmed jobs. At Kletina Services, I consistently converted 65–80% of enquiries into paid bookings by responding fast, explaining inclusions clearly, and following up until the job was secured. I will: • Handle calls, emails & online enquiries • Provide accurate bond & carpet cleaning quotes • Explain QLD bond clean standards to clients • Follow up on all open quotes • Keep your booking calendar full Experience: Founder & sales lead at Kletina Services bond, end-of-lease & carpet cleaning. Background: Over six years in customer service, scheduling & sales. Results: High conversion, repeat tenants & property managers Availability: Full-time, Australian business hours If you want someone who understands cleaning sales and treats your bookings like her own business, I’m ready to start. Best regards, Clementina Iyere
$600 AUD in 7 Tagen
0,0
0,0

Hello, I understand how bond cleans and carpet cleaning are sold. Tenants want reassurance they will get their bond back, property managers want compliance with real estate standards, and agents want reliability. I’m comfortable clearly explaining inclusions and converting enquiries into confirmed jobs. Experience; Great at handling high volumes of inbound calls, emails, and online enquiries. Strong phone presence with a closing mindset. Ability to provide accurate quotes and follow up until bookings are confirmed. Professional communication with tenants, landlords, and real estate agencies. Organized booking management and coordination with cleaning teams. Proactive follow-ups to drive repeat bookings and referrals. I’m detail-oriented, sales-driven, and understand that strong booking rates come from speed, clarity, and confidence on every enquiry. I’m fully comfortable working remotely, available during Australian business hours, and equipped with reliable internet and a quiet work environment. I’m looking forward to discuss expected call volumes, conversion targets, and whether a fixed + commission or performance-based structure would work best for both of us. Availability: Full-time, flexible within AEST Time zone: GMT+3 (fully aligned to Australian business hours) Looking forward to the opportunity to help grow your bookings and maintain your high service standards. Kind regards, Mitchelle
$400 AUD in 7 Tagen
0,0
0,0

Hello, I am eager to bring my 10+ years of customer service, sales, and remote support experience to your bond and carpet cleaning business. I have a strong track record of converting inquiries into confirmed bookings, providing accurate quotes, and delivering professional, friendly service to tenants, property managers, and real estate agencies. In my previous jobs , I managed high-volume calls, emails, and online inquiries, coordinated schedules with teams, and ensured smooth operations while meeting sales and service targets. I am highly organized, detail-oriented, and skilled at following up on leads to maximize bookings and repeat business. I am available full-time during Australian business hours and have reliable internet and backup systems to support seamless remote work. I am confident that my sales focus, client management experience, and knowledge of real estate and service standards will make me a valuable part of your team. I would love the opportunity to help grow your bookings and deliver exceptional customer experiences. Best, Laarnie Lace B. Cogtas
$500 AUD in 7 Tagen
0,0
0,0

With my decade-long experience and skillset in sales and customer service, I bring a unique perspective that sets me apart from the competition. Having successfully managed the full sales cycle in the bond and carpet cleaning industry, while consistently exceeding targets, I'm no stranger to converting leads into confirmed bookings. My in-depth understanding of Queensland's bond clean requirements and expertise in dealing with tenants, landlords, and real estate agents is invaluable for delivering accurate quotes and explaining our services effectively to potential customers. Given a chance, I promise to deliver 100% of my talent and enthusiasm to take your business further than you'd ever envisioned.
$250 AUD in 1 Tag
0,0
0,0

gold coast, Australia
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