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I need someone for a very easy, low-volume customer chat support role using the Chaport mobile app. This is a 7-day paid trial that may become an ongoing monthly side job. The workload is extremely small: * Usually only 1–3 customer tickets per day * Each ticket normally requires only 2–3 short replies * Some days may have no messages * Most replies take less than one minute * You do not need to sit at a computer or stay online Chaport sends a notification directly to your phone. You simply open the notification and send the appropriate reply. I will provide ready-made answers and simple step-by-step response flows covering almost every conversation. Most of the work will involve copying or slightly adjusting a prepared response. You do not need advanced technical knowledge. Any complicated technical, payment, refund or security question will be passed to me. The only important requirement is that you normally reply within one hour when you are awake and available. This is not 24/7 work, and you are not expected to answer while sleeping. This role may be suitable for an IT or computer-science student looking for a very small and easy side job. Trial payment: * $15 for 7 days * If the trial goes well, the ongoing payment will be $50–60 per month * Payment will be reviewed if the number of tickets increases significantly Requirements: * Good written English * A smartphone with reliable notifications * Usually able to reply within one hour * Able to follow simple prepared instructions * Basic familiarity with Windows RDP or VPS hosting is helpful but not required You will receive access only to the customer-support chat. You will not receive server, billing or payment access. To apply, please start your proposal with the word CHAPORT and answer: 1. What country and time zone are you in? 2. During which hours are you normally awake? 3. Do you normally keep your phone nearby? 4. Can you usually respond within one hour? 5. Have you used Windows RDP or VPS hosting before? 6. Are you comfortable with the $15 paid trial and possible $50–60 monthly arrangement?
Project ID: 40580233
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82 freelancers are bidding on average $17 USD for this job

CHAPORT — Hello there, I am based in Pakistan (PKT, UTC+5) and am normally awake from 8:00 AM to midnight, with my phone nearby and notifications enabled. I can reliably respond within one hour during these hours, follow prepared support flows accurately, and I have experience using Windows RDP and VPS hosting. I am comfortable with the $15 paid trial and the ongoing $50–60 monthly arrangement, and I am available to begin immediately.
$15 USD in 7 days
5.6
5.6

CHAPORT: As an experienced IT professional with countless background in technical support for desktops, servers, switches, routers and all other IT related devices, I believe that I am an ideal fit for your easy, low-volume customer chat support role using the Chaport mobile app. My technical expertise extends to providing server configuration, management, migration and troubleshooting, Microsoft Windows all versions troubleshooting and Linux configuration to mention a few. With my skills, you won't need to worry about complicated technical issues as that will be promptly escalated to me. I have great familiarity with Windows RDP or VPS hosting which could prove helpful even though not specifically required. Furthermore, I have excellent written English which is vital in delivering succinct and appropriate responses within the necessary one hour. Having been licensed in anydesk remote access tool, I can offer the convenience of getting your job done from anywhere around the world - ensuring maximum efficiency. The proposed trial payment of $15 for 7 days is not only agreeable but demonstrates my belief in my competence. If selected, I promise to provide top notch service that efficiently reflects ready-made answers derived from my vast experience and slightly adjusting as necessary. Let's get this project off to a great start!
$20 USD in 7 days
3.5
3.5

CHAPORT Hello! I've read through your project details, and I can see you're looking for someone who will take ownership of customer conversations, respond promptly using your prepared scripts, and provide a positive experience while you focus on growing the business. In a previous role, I supported a client by handling customer inquiries on Discord, confirming product availability, updating prices, and responding to messages promptly. I maintained a professional, friendly, and empathetic tone while ensuring customers received clear and timely responses. As your support assistant, I will: • Respond to customer messages promptly through the Chaport mobile app. • Follow your prepared response flows carefully and consistently. • Communicate professionally and treat every customer with empathy and respect. I'm based in Nigeria (West Africa Time, UTC+1), and I'm comfortable working with your time zone. I'm typically awake from 5:00 AM to 12:00 AM. Yes, I keep my phone nearby throughout the day and can respond to customer messages well within your one-hour response expectation. I haven't used Windows RDP or VPS hosting before, but I'm a fast learner and confident I can quickly pick up the basics if needed. Yes, I'm comfortable with the $15 paid trial and the ongoing $50–60 monthly arrangement. I'm available to start the paid trial immediately and would love the opportunity to prove that I'm reliable, responsive, and easy to work with.
$15 USD in 7 days
3.1
3.1

Having honed my organizational and time management skills as an executive and virtual assistant over the years, I am confident in my ability to effectively handle your customer chats with minimal support. The fact that I am well-versed in using technology and virtual systems allows me to be adaptable, perfect for a role that involves simple instructions and response flows. This is further complemented by my strong written English abilities, ensuring prompt, clear, and helpful customer interactions. With regards to the Chaport mobile app and Windows RDP or VPS hosting, while I haven't used them specifically, I am a quick learner who thrives on familiarizing myself with new tech and systems. So I have no doubt that utilizing these tools will not be any significant challenge for me. Most importantly, I greatly treasure timelines and efficiency; being available to work during all demanded hours at short notice is never a problem. Besides the $15 trial payment poses no rejection; let’s give it a fruitful trial worth continuing. Choosing me means relying on reliability, professionalism, proactive communication, and the guarantee of getting even more than you expect from this support role. "Choose efficacy choose Abaka!"
$15 USD in 7 days
2.3
2.3

CHAPORT Yes, I can help with your customer chat support. This job sounds like a good fit for me. I am in Bangladesh. My time zone is GMT+6. I am usually awake from 9 AM to 2 AM, my local time. My phone is always nearby. I can definitely respond within one hour when I am awake. I have basic familiarity with Windows RDP from my studies. The $15 trial and the $50–60 monthly payment are comfortable for me. I understand the workload is very low and most replies are simple copy-pastes. I am ready to start the trial.
$15 USD in 7 days
2.0
2.0

Being number 5794 in a platform that boasts of millions of freelancers puts me firmly within the top 1% and speaks volumes about my work ethic and discipline. I am adept at delivering excellent customer service, a quality that directly transfers to customer support platforms such as Chaport. Furthermore, given my background in software engineering with a specific focus on cloud technology, I am familiar with various software systems and can learn any new platform quickly. Beyond just having the necessary skills and experience, I also match all the criteria you outlined for the Support Role position. I reside in XYZ (country), which aligns well with your time zones for communication purposes. I am typically awake between hours ABC, And yes my phone is always nearby ensuring your one-hour response time is met consistently.
$15 USD in 7 days
1.9
1.9

Hi, This role caught my attention because it focuses on responsiveness and consistency rather than high ticket volume. I'm comfortable following documented response flows, handling customer chats professionally, and ensuring messages don't sit unanswered. I keep my phone nearby throughout the day and can respond quickly to notifications. I'm familiar with basic customer support workflows, administrative tasks, and written communication, and I'm comfortable escalating anything outside the provided procedures. Country & Time Zone: India (IST, UTC+5:30) Normally awake: Approximately 7:00 AM – 11:00 PM IST Yes, I normally keep my phone nearby. Yes, I can usually respond within one hour while awake. Yes, I have experience using Windows RDP and VPS environments. Yes, I'm comfortable with the 7-day paid trial and ongoing monthly arrangement. I'd be happy to discuss the workflow and trial requirements. Thanks!
$15 USD in 7 days
0.4
0.4

CHAPORT Hi, Thank you for considering my application. I'm excited about the opportunity to join your team. Please find my answers below: 1. What country and time zone are you in? I'm based in Indonesia (WIB / GMT+7). 2. During which hours are you normally awake? I'm usually awake from 7:00 AM to 11:00 PM (GMT+7), and I can adjust my schedule if needed. 3. Do you normally keep your phone nearby? Yes, I keep my phone nearby throughout the day and regularly check notifications, so I can stay responsive. 4. Can you usually respond within one hour? Yes, I can usually respond within one hour, and often much faster during my active hours. 5. Have you used Windows RDP or VPS hosting before? No, I haven't used Windows RDP or VPS before. However, I'm a fast learner and comfortable adapting to new tools and systems. I'm confident I can learn quickly and follow instructions accurately. 6. Are you comfortable with the $15 paid trial and possible $50–60 monthly arrangement? Yes, I'm comfortable with the $15 paid trial and the $50–60 monthly arrangement if we're a good fit. Thank you for your time and consideration. I look forward to hearing from you and hope to contribute to your team. Best regards, Anton Adhitia
$10 USD in 7 days
0.0
0.0

Thank you for considering my application! As an experienced Senior Full-Stack Architect, my technical skills are well-suited to supporting your customer tickets on Chaport. Even though the workload may be small, I understand the importance of providing prompt and efficient support. My career has prepared me to triage and troubleshoot effectively, which will ensure that I meet your one-hour response requirement. Please take a moment to explore my portfolio: https://www.freelancer.com/u/Firasatw If my style and expertise align with your vision, I’d love to discuss how I can bring your project to life. Let’s connect budget and deadline can be finalized during our chat. Best regards, Firasat W
$18 USD in 5 days
0.0
0.0

Hi there, I am a third-year Computer Science student, which makes this role a great fit for my technical background and availability. I am highly responsive, reliable, and comfortable following documentation to handle customer inquiries efficiently. Here are the details you requested: Country and Time Zone: Egypt, GMT+3. Awake Hours: I am typically active and available from 8:00 AM to 1:00 AM. Phone: Yes, I keep my phone with me at all times and have reliable notification settings configured. Response Time: Yes, I can guarantee a response within one hour during my active hours. RDP/VPS: Yes, I have experience with Windows RDP and VPS hosting environments, which helps me quickly understand technical support contexts. Payment: Yes, I am fully comfortable with the $15 paid trial and the $50–60 monthly arrangement. I am ready to get started immediately. Thank you for your time and consideration. Best regards, mohamed
$20 USD in 1 day
0.0
0.0

Hello, CHAPORT 1. I am located in [Your Country] and my time zone is [Your Time Zone]. 2. I am normally awake and available between [Your Hours]. 3. Yes, I keep my phone nearby throughout the day and receive notifications promptly. 4. Yes, I can usually respond within one hour when I am awake and available. 5. I have basic familiarity with Windows RDP and VPS hosting and can follow instructions confidently. 6. Yes, I am comfortable with the $15 paid trial and the proposed $50–60 monthly arrangement if the collaboration is successful. I am reliable, detail-oriented, and comfortable following prepared response templates while maintaining professional communication with customers. I would be happy to assist with your chat support needs. Best regards,
$20 USD in 7 days
0.0
0.0

1. What country and time zone are you in? Colombia - GMT-5 2. During which hours are you normally awake? 8:00AM - 11:00PM 3. Do you normally keep your phone nearby? Yes, all the time 4. Can you usually respond within one hour? Yes 5. Have you used Windows RDP or VPS hosting before? No 6. Are you comfortable with the $15 paid trial and possible $50–60 monthly arrangement? Yes Hello, I'm the best fit for this role since I've got a well written English with a level of B2, have a knowledge of computers, therefore of customer service and management of time and clients, I'm looking forward to continue with this project in the near future.
$10 USD in 7 days
0.0
0.0

CHAPORT Hi, My name is Aisyah, and I'd love the opportunity to support your customer chat service. I have over 7 years of experience in Sales Administration and Administrative Support, where I regularly communicated with customers, handled administrative tasks, managed documents, and ensured timely responses. I'm confident I can provide polite, accurate, and reliable customer support by following your prepared response guides. Here are my answers to your questions: Country & Time Zone: Indonesia (WIB, UTC+7). Awake Hours: I am usually awake from 7:00 AM to 10:30 PM (WIB). Phone Availability: Yes, I normally keep my phone with me throughout the day. Response Time: Yes, I can usually respond within one hour while I am awake. Windows RDP/VPS Experience: I have basic familiarity with Windows and I am willing to learn RDP or VPS if needed. (Jika memang belum pernah menggunakannya.) Trial Payment: Yes, I am comfortable with the $15 paid trial and the $50–60 monthly arrangement if the trial is successful. Thank you for your time and consideration. I look forward to hearing from you. Best regards, Aisyah P.S. I understand the importance of responding promptly and professionally, and I'm committed to providing a positive experience for your customers.
$20 USD in 7 days
0.0
0.0

Hi, I'm interested in this opportunity and would be happy to support your customer chat during the trial period. I'm detail-oriented, responsive, and comfortable following prepared response guides to ensure customers receive timely and accurate replies. My answers: 1. Country & Time Zone: Indonesia (GMT+7) 2. Awake Hours: Usually 8:00 AM (GMT+7) 3. Phone Nearby: Yes, I keep my phone with me most of the day. 4. Response Time: Yes, I can usually respond within one hour while I'm awake. 5. Windows RDP/VPS: I have basic familiarity and I'm willing to learn if needed. 6. Trial & Monthly Rate: Yes, I'm comfortable with the $15 paid trial and the proposed ongoing monthly arrangement. I'm reliable, a quick learner, and committed to providing friendly and prompt customer support. I look forward to hearing from you. Best, Elfri
$15 USD in 7 days
0.0
0.0

Hello, Thank you for your job posting. Here are my answers: I am currently in the Malaysia (UTC+8 time zone). I am normally awake from around 8:00 AM to 12:00 AM. Yes, I usually keep my phone with me throughout the day and receive notifications promptly. Yes, I can usually respond within one hour while I am awake. Yes. I have experience using Windows RDP, VPS hosting, Linux servers, and general IT administration. Yes, I am comfortable with the $15 paid trial and the proposed $50–60 monthly arrangement if everything goes well. I have a technical background and can follow prepared response guides carefully. I'm reliable, communicate professionally in English, and would be happy to support your customers. I look forward to hearing from you. Aiman
$20 USD in 7 days
0.0
0.0

CHAPORT Hello, I'm based in Nigeria (WAT, UTC+1). I'm normally awake from 7:00 AM until around 12:00 AM, which gives me plenty of availability throughout the day. I keep my phone with me almost all the time, so I rarely miss notifications. Because of this, I can usually respond well within the one-hour requirement whenever I'm awake. I'm very responsive and understand how important quick replies are for providing a great customer experience. I have basic familiarity with Windows RDP and VPS hosting and am comfortable learning any additional processes you use. Since you'll be providing response templates and clear workflows, I'm confident I can follow instructions accurately while maintaining a friendly and professional tone. I'm completely comfortable with the $15 paid 7-day trial and the $50–60 monthly arrangement afterward. I'm looking for a reliable, long-term opportunity and would be happy to discuss the role further. Best regards, Peter
$10 USD in 7 days
0.0
0.0

CHAPORT Hello, I am interested in your Support Role and believe I’m a great fit. With 10+ years of experience in Customer Service, Chat Support, and Administrative Support, I am comfortable responding to customer inquiries professionally, following SOPs, and providing timely support. I have excellent written English and always prioritize clear, friendly communication. What I Can Help You With: - Respond to customer chats promptly - Follow prepared scripts and response flows - Escalate complex issues when needed - Maintain professional and consistent communication Why Choose Me? ✔ Reliable and detail-oriented ✔ Strong written English ✔ Fast learner who follows instructions accurately ✔ Responsive and committed to meeting response times Answers: Country/Time Zone: Indonesia (GMT+7) Awake Hours: Typically 7:00 AM – 11:00 PM (GMT+7) Phone Nearby: Yes, I keep my phone with me throughout the day. Respond Within One Hour: Yes, while I'm awake, I can usually reply well within one hour. Windows RDP/VPS: No, I have not familiarity with Windows RDP and VPS environments. Trial Payment: Yes, I’m comfortable with the $15 paid trial and the $50–60/month ongoing arrangement. I am available to start immediately and would be happy to demonstrate my reliability during the trial period. Best regards, Ina
$15 USD in 7 days
0.0
0.0

Hello, I'm interested in this customer chat support role. I have good communication skills, I'm reliable, and I can respond promptly to customer messages using the Chaport mobile app. Since the workload is low and app-based, I can easily manage it throughout the day and ensure customers receive friendly, professional replies. I'm available to start immediately and would be happy to complete the 7-day paid trial. If everything goes well, I'd be glad to continue as a long-term monthly team member. Thank you for your time. I look forward to hearing from you.
$15 USD in 7 days
0.0
0.0

Hola, Vivo en Paraguay. Zona horaria GMT-3. Suelo estar despierto desde las 7 y 30, hasta las 23 y 30 de la noche, pero me puedo adecuar a un horario que me indiquen. Mantengo mi telefono cerca, y las notificaciones son confiables. Podre responder normalmente en menos de 1 hora. Estudio Ingles, por ende este trabajo es genial para mi. Estoy totalmente de acuerdo con el pago. Quedo atento a cualquier novedad. Desde ya muchas gracias. Misael Villalba.
$15 USD in 7 days
0.0
0.0

Hello, CHAPORT 1. I am located inWest africa Nigeria and my time zone is ( UTC+01:00) WEST CENTRAL AFRICA 2. I am normally awake and available between 7am to 11pm and can adjust in prefferrable time 3. Yes, I keep my phone nearby throughout the day and and night receive notifications promptly. 4. Yes, I can usually respond within one hour when I am awake and available. 5. I have basic familiarity with Windows RDP and VPS hosting and can follow instructions confidently. 6. Yes, I am comfortable with the $15 paid trial and the proposed $50–60 monthly arrangement if the collaboration is successful. I am reliable, detail-oriented, and comfortable following prepared response templates while maintaining professional communication with customers. I would be happy to assist with your chat support needs.
$15 USD in 7 days
0.0
0.0

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