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My long-standing Taobao account has been locked and I can’t get past the current security checks in the app. I still have the registered email and phone number on file, but each time I try to verify, the system stalls and never reaches the final confirmation screen. I need someone fluent in Mandarin and familiar with Taobao’s customer-service workflows who can guide me—step by step—through the official recovery process, speak with Taobao support on my behalf if needed, and make sure the account is fully restored and usable again. You’ll be successful when I can log in from my devices, browse, and place an order without the lockout warning reappearing. Ideally we can handle this over a quick call or chat session, and then follow up until it’s confirmed fixed.
Projekt-ID: 40058316
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Hi Sir, It's my pleasure to writing to you. This is Anita from Guangzhou. I'm a native Mandarin speaker. I can help to talk to Taobao’s customer-service on your behalf about your issues. I’m open-minded highly organized, detail-oriented,patient and dedicated person. Looking forward to hearing from you. Best Regards, Anita Huang
$10 USD in 4 Tagen
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5 Freelancer bieten im Durchschnitt $18 USD für diesen Auftrag

I see your frustration and can totally relate to it. As a seasoned Customer Support Specialist, I have seen numerous cases similar to yours. My deep experience working at the forefront of customer service has sharpened my problem-solving skills, enabling me to navigate intricate processes with ease. I'm well-versed not only in Mandarin language, which will be crucial for handling Taobao's customer service, but also in the platform's workflows, giving me an added advantage. This will ensure a smooth recovery process for your locked account. I am known for my meticulousness and being detail-oriented, which are key factors in successfully troubleshooting tech-related issues like the one you're facing. Additionally, I bring to the table excellent communication skills that will facilitate efficient interactions with Taobao's support team on your behalf. I guarantee you my undivided attention to restoring and securing your Taobao account as if it were my own. Moreover, as we manage this task together, you can rely on my timely updates, quick turnaround and 100% commitment to delivering high-quality solutions. I've worked across multiple time zones including US, UK and Australia and have aided clients in growing their online presence while resolving technical issues smoothly just like yours! Let us reconnect you with your beloved Taobao account!
$10 USD in 7 Tagen
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Dear Client, Good afternoon . How are you? I hope this proposal finds you well. I'M A CERTIFIED & EXPERIENCED EXPERT This is to inform you that I have KEENLY gone through your project description, CLEARLY understood all the project requirements as instructed in your project proposal and this is to let you know that I will perfectly deliver as desired. Being in possession of all stated required skills, (Customer Experience, Technical Support, Troubleshooting, Phone Support, Workflow Consulting, Customer Service, Customer Support and Account Management), as this is my field of professional specialization having completed all certifications and developed adequate experience in the respective field, I hereby humbly request you to consider my bid for professional, quality and affordable services that meet all your requirements. I always guarantee timely delivery and unlimited revisions where necessary hence you are assured of utmost satisfaction when working with me. Please send me a message so that we can discuss more and seal the project. THANK-YOU & WELCOME.
$30 USD in 1 Tag
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Hi, I am a Chinese located in China, I am very familiar with Taobao platform, I almost use it everyday, feel free to contact with me.
$20 USD in 3 Tagen
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