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[URGENT] Hiring Expert Customer Service Agent!

Hi,

We need a Customer Service Assistant for our e-commerce business. Fluency in English is a must. Experience in customer service is a must.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available min 3-4 hours per day.

The initial main tasks are:

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Maintain Social Media and moderate comments (FB and Instagram)

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.

MUST:

- Must be internet and be tech savvy

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

PERSONALITY

- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Sunday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will extend the hours.

Hourly Pay: 4 - 8 $ (based on your experience)

***Please include your available working time (HK TIME) in your proposal!!

Thanks,

Regards,

Fähigkeiten: Kundenservice, Kundenservice, E-Mail-Bearbeitung, Virtueller Assistent, Zendesk

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Über den Arbeitgeber:
( 16 Bewertungen ) Jaffna, Sri Lanka

Projekt-ID: #20807195

24 Freelancer bieten im Durchschnitt $6/Stunde für diesen Job

Monirulop

Hi there, I am Monir and it will be my pleasure to assist you with this project. I have read your project description. You can expect from me I strong commitment to a deadline, the highest quality, and a fluid/friendly Mehr

$3 USD / Stunde
(4 Bewertungen)
2.9
dafnaguilao

Hello, I'm Dafna Obadia and I am very interested to work on your project as a CS Expert. I have been working for almost 8 years with Companies from all over the world on a remote basis, specially with e-commerce and dr Mehr

$8 USD / Stunde
(1 Bewertung)
1.1
kathehurta

Hello, With this letter I would like to express my sincere interest in the position you have available. As a skilled communicator and problem-solver with 2 years of experience ensuring outstanding customer service wit Mehr

$5 USD / Stunde
(1 Bewertung)
0.4
acbonly91

Hi! My name is Amelia Budiman (28 y.o) from Indonesia (GMT+7). I’m single. I’m working full time as Environmental Engineer in a multinational company. I’m looking for freelance job to support my family financially. I’m Mehr

$3 USD / Stunde
(0 Bewertungen)
0.0
rananfathey

I was one of the top performances [login to view URL] worked as CSR since 2014 so I will be able to help you. I worked at Amazon , Fetchr and triple vision international.

$25 USD / Stunde
(0 Bewertungen)
0.0
kushalsarkarscie

Have plenty experience with customer support with various mnc's across the globe. The main light is to put customers satisfied with any terrains over the conversation

$5 USD / Stunde
(0 Bewertungen)
0.0
NwWork

Hello I am happy to help you as I am an expert on Customer Service and Social Media Marketing you can refer my reviews on Fiverr:[login to view URL] and also take look at my portfolio of my w Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
concjames

I am a native speaker in Chinese, who is based in Hong Kong. Therefore, Chinese is not a problem for me. I am strong in written and read in Chinese, including traditional and simplified Chinese. From my review and exp Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
WAQASPMJ

Dear sir, I am eager for earn some [login to view URL] my skills I have 7 year experience as an accountant. My skills are listed below Ms office specially excel Data entry Research and marketing Relevant Skills and Ex Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
avall1

Hello there, My name is Alex and I've been working in a call center industry almost 3 years now. I'm interested and wanted to be part of your company. Rest assured that I'll give the best that I can to provide excell Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
lynderbanduka

Hello, I have seen your bid and I strongly believe that am the right person for the job and am ready to start right away. I have enough experience working in customer support and administration which has enabled me to Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
AXTEK

I have 15 years of experience, out of which 8 years are in banking industry where I had to assist customers with their queries/issues/complaints over the phone and in-person as well. Providing accurate information in s Mehr

$8 USD / Stunde
(0 Bewertungen)
0.0
techlinesols6

Dear Prospect Hiring Manager. Thank you for giving me a chance to bid on your project. i am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned "I can do th Mehr

$4 USD / Stunde
(1 Bewertung)
0.0
Skipper786

Hello sir/ma'am, I am an enthusiastic person and love my work to finish it quickly. Accuracy is my basic aim and I give value to my work and client.I am a certified MS-Office expert with three years of experience. I lo Mehr

$3 USD / Stunde
(0 Bewertungen)
0.0
claudinemarte

To Whom It May Concern, This application is in regards to my interest in applying for the Virtual Admin / Customer Service & Technical Support position or Digital Marketing Specialist recently posted through Freelanc Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
officeassistant7

Greetings, My Name is Simranjit Singh & I am an expert in Data Entry Work. I would love to have the opportunity to discuss your project with you. I believe my skills are a match for your project. I have a good grasp Mehr

$5 USD / Stunde
(1 Bewertung)
0.0
r0under

I am a graduated student with bachelor’s degree in UE-Varna with a logistics concentration. Currently I work for Pajama brand in there Instagram and Facebook. As a person I am positive and easy adjustable to any envi Mehr

$6 USD / Stunde
(0 Bewertungen)
0.0
pavelascocastro

Hi Throughout my career, I have been a self-starter and dedicated worker. I have demonstrated my ability to handle a variety of tasks effectively and deliver on deadlines. I am analytical, organized, motivated and deta Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
NextGenTech019

Hi... i had 10+ years experience in these office works. Had expertise in handling these tasks with good communication skills in English. I also had experience in dealing with HK market as I worked there for an year. I Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
arbaloch7861

I will prove my selection right by being most successful employee for this job.

$11 USD / Stunde
(0 Bewertungen)
0.0