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I am looking for a reliable and responsive freelancer to manage front-line customer conversations on WhatsApp. The main responsibility is to reply promptly, politely, and accurately to customer inquiries related to product details, pricing, availability, and basic after-sales information. The freelancer will handle incoming WhatsApp messages during agreed working hours, guide customers to the right product or solution, and maintain a friendly, helpful, and non-pushy tone at all times. A product catalog, pricing sheet, and FAQ will be provided to ensure accurate responses. Responsibilities: Respond to all incoming WhatsApp messages within the shift time Maintain an average first response time under 5 minutes Provide correct product information using the provided catalog/FAQ Mark chats as “resolved” or “needs follow-up” in a shared Google Sheet Share a brief end-of-day summary highlighting pending questions or common issues Requirements: Good written English communication skills Experience with WhatsApp Business or WhatsApp Web preferred Attention to detail and strong customer service mindset Ability to follow instructions and maintain brand tone This is an ongoing role for someone who enjoys fast-paced customer communication and can represent the business professionally.
Projekt-ID: 40082185
29 Vorschläge
Remote Projekt
Aktiv vor 23 Tagen
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29 Freelancer bieten im Durchschnitt ₹236 INR/Stunde für diesen Auftrag

I can manage your WhatsApp customer conversations with fast, polite, and accurate responses while maintaining a friendly, non-pushy brand tone. I’m comfortable using WhatsApp Web, following product catalogs/FAQs precisely, tracking chats in Google Sheets, and keeping response times under 5 minutes. I’ll also provide clear end-of-day summaries so nothing slips through. Quick question: ? What are the exact working hours and expected daily message volume during a typical shift?
₹250 INR in 40 Tagen
3,6
3,6

As an experienced website designer, I have an excellent command of written English and understand the criticality of prompt and accurate customer communication. In addition to Logo Design and professional photo editing skills, I am well versed in dealing with fast-paced customer inquiries. I hope to bring these transferable skills to your project as I am used to managing multiple projects simultaneously. My ability to play by the book will ensure that your brand tone is represented consistently while leaving a lasting impression in all the customer interactions. Moreover, my eye for detail and familiarity with Whatsapp Business gives me a unique advantage in this role. From effectively utilizing catalog/FAQ in providing accurate product information to marking the chats as 'resolved' or 'needs follow-up,' I assure you a streamlined process. I'm confident my knack for completing tasks efficiently and my proactiveness will result in an average first response time well under 5 minutes. In conclusion, my overarching skills, strong customer service mindset, and ability to adapt to diverse requirements make me a great fit for this ongoing role. WhatsApp Chat Support Executive is not just about responsiveness; it's about promptly providing all the necessary information while maintaining a friendly demeanor. Let's create a synchronized rhythm between you, your customers, and me!
₹250 INR in 40 Tagen
0,0
0,0

Hi! I'm a freelancer with strong English writing & communication skills, experienced in WhatsApp business support. I focus on: - Clear & effective messaging - Strong customer service mindset - Following instructions accurately - Maintaining a professional brand tone
₹250 INR in 40 Tagen
0,0
0,0

Hello, I’m interested in supporting your WhatsApp customer communication. I can respond quickly, politely, and accurately to customer inquiries using the provided catalog and FAQ. I’m comfortable handling multiple chats, maintaining response time targets, and updating shared Google Sheets with clear status notes. I focus on clarity, attention to detail, and maintaining a friendly, professional brand tone. I’m reliable during agreed working hours and can provide daily summaries as required.
₹250 INR in 40 Tagen
0,0
0,0

As a well-rounded customer service professional with a solid foundation in technical support, I believe I am the perfect fit for your WhatsApp Chat Support Executive position. Having worked extensively with clients via various communication mediums, such as phone, email and social media channels, I know the value of promptness and accuracy in attending to customer inquiries. My experience in data entry means that you can rely on me to accurately update and manage your shared Google Sheet, ensuring efficient tracking of all unresolved chats and questions. Additionally, my proficiency in Whatsapp Business and Whatsapp Web is an added advantage that will let me hit the ground running from the moment I start with your project. What sets me apart is my strong commitment to providing exceptional customer experiences. I understand that behind each conversation is someone seeking information, resolution, or simply reassurance. My knack for maintaining a friendly and helpful tone while swiftly navigating customers to the appropriate solutions differentiates me from the rest. By choosing me for this role, you are guaranteed top-notch service that prioritizes your brand's reputation as much as it values your customers' comfort.
₹250 INR in 40 Tagen
0,0
0,0

Ok i am manage front-line customer conversations on WhatsApp. The main responsibility is to reply promptly, politely, and accurately to customer inquiries related to product details, pricing, availability, and basic after-sales information.
₹250 INR in 40 Tagen
0,0
0,0

I'm the best candidate for this because I meet all requirements and believe I certainly will deliver 100%
₹249,91 INR in 30 Tagen
0,0
0,0

I am the best candidate for this project because I combine strong subject knowledge with practical experience, clear communication skills, and a commitment to delivering quality work on time. I understand project requirements quickly, pay attention to details, and focus on results that add real value to the organization.
₹180 INR in 40 Tagen
0,0
0,0

I have experience to manage the customer over the call and chat as well so i willing to use my free time to work with freelance and make some additional in my knowledge and I feel happy when I am able to help the customer to understand there issues and provide the service
₹150 INR in 40 Tagen
0,0
0,0

Hello, I'm interested in this WhatsApp customer support role. I'm careful, polite, and comfortable replying to customer inquiries using provided product catalogs and FAQs. I can respond promptly during assigned hours, keep conversations friendly and professional, and update chat status and daily summaries in Google Sheets. I follow instructions well and pay close attention to accuracy and tone. I'm available to start as discussed. Thank you.
₹100 INR in 40 Tagen
0,0
0,0

Hi, i am have experience in customer support, sales and marketing. I am able to manage as per your requirement. I have strong background in Packers and Movers Lead generation, conversation, followback and feedback for imporment in services. feel free to contact for more discussion about your requirement.
₹300 INR in 60 Tagen
0,0
0,0

"My expertise in [Skill 1] and [Skill 2], demonstrated in my portfolio piece on [Similar Project], directly addresses your need for [Project Requirement]."
₹250 INR in 40 Tagen
0,0
0,0

Hello, I have carefully read your project description. I have experience working with Excel spreadsheets, data entry, formula checking, and data accuracy review. I can carefully test spreadsheets, check formulas, formatting, and ensure correct results. I focus on accuracy, clear communication, and on-time delivery. I am ready to start immediately. Thank you.
₹250 INR in 40 Tagen
0,0
0,0

Hello, I have gone through your project and understand the role. Customers don’t just want replies they want fast, clear, and human support and that’s what I deliver. I have hands-on experience supporting e-commerce stores via WhatsApp, responding within 5 minutes or less, sharing accurate product and pricing details, and guiding customers with a friendly, non-pushy brand tone. You’ll get: • Prompt, reliable chat handling during shift hours • Accurate responses using your catalog/FAQ • Proper chat tracking and a brief end-of-day summary I’m detail-oriented, comfortable in fast-paced chat environments, available during agreed hours, and can start immediately.
₹250 INR in 40 Tagen
0,0
0,0

With my extensive experience in virtual administrative support and strong language skills in Arabic, English, and Turkish, I believe I'm the ideal fit for your WhatsApp Chat Support Executive role. My ability to multitask while maintaining attention to detail is an essential trait required for handling multiple customer inquiries simultaneously on WhatsApp. As a healthcare professional, I deeply understand the significance of promptness, politeness, and accuracy in communication. Moreover, having worked on WordPress website development, I am capable of handling complex digital systems like the WhatsApp Business and Google Sheets with ease. This will enable me to quickly refer to product catalogs or FAQs to provide precise product information as well as efficiently manage chat workflow on shared sheets. My proficiency in both English and Arabic languages will be especially valuable considering the diverse customer base you may have. Lastly, my commitment to client service combined with a dedicated work ethic makes me a reliable partner who can consistently meet your project's demands. Your project requires focused communication skills and professionalism which happens to be interwoven into my core competencies too. Allow me to bring competency, efficiency, and a friendly tone to your WhatsApp conversations!
₹250 INR in 40 Tagen
0,0
0,0

I can do the work what you want I will read the messages from the customers and i will give an instant reply.
₹250 INR in 40 Tagen
0,0
0,0

Hello, I can help you with accurate and fast typing/data entry work. I have good typing speed and strong attention to detail. ✔ 100% accuracy ✔ On-time delivery ✔ Available daily I can start immediately and complete a small sample if needed. Thank you Anjali
₹250 INR in 40 Tagen
0,0
0,0

Iam still beginner in freelancer.. but i have 5year experience in store as a purchasing and 7year as customer service in hotel and 7year as telemarketing at 5star hotel in bali
₹250 INR in 40 Tagen
0,0
0,0

I am an excellent fit for this role because I have hands-on experience managing real-time customer conversations with professionalism, accuracy, and empathy. I have previously handled incoming messages and calls, responded promptly to inquiries, and guided customers through product and service information while maintaining a polite, friendly, and non-pushy tone. I am highly responsive and understand the importance of fast turnaround time in customer communication. Maintaining an average first response time under five minutes aligns perfectly with how I work. I pay close attention to details, ensuring that customers receive accurate information by carefully following provided catalogs, pricing sheets, and FAQs. I am comfortable using WhatsApp Business and WhatsApp Web for customer engagement and can efficiently organize conversations by marking them as resolved or flagged for follow-up in shared tools like Google Sheets. My administrative background makes it easy for me to keep records updated and provide clear end-of-day summaries highlighting pending questions or recurring issues. Above all, I take pride in representing a brand professionally. I communicate clearly in written English, follow instructions precisely, and maintain a consistent brand tone across all interactions. I genuinely enjoy fast-paced customer communication and building positive customer experiences, which makes me reliable, consistent, and easy to work with in an ongoing role.
₹250 INR in 40 Tagen
0,0
0,0

Hello, my name is Graciela Zamora. I have a lot of experience with customer service, administrative jobs and im very familiar with chat/social media support too... (I'm very familiar with Whatsapp Web and Meta Business Suite) I have the time and all that is required to help and do this job efficently. Thank you so much!!! (
₹100 INR in 40 Tagen
0,0
0,0

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