Fertiggestellt

Zendesk Expert Customer Service Representative for Dropshipping E-commerce Store -2

We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service for Dropshipping & E-Commerce stores

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)

- Communicate on Skype daily with our support team - Display a high level of professionalism at all times

- Create Zendesk marcos for future possible scenarios to speed up the workflow

Fähigkeiten: Kundenservice, Kundenservice, Virtueller Assistent, Zendesk

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Über den Arbeitgeber:
( 107 Bewertungen ) hong kong, Hong Kong

Projekt-ID: #20794670

Vergeben an:

Aishoo15

Blue I have a US number to call unlimited mins to US Phone numbers and landlines. Voice sample [login to view URL] Dear hiring Manager, Good day! Your job post caught my attention, and I feel that Mehr

$5 USD / Stunde
(13 Bewertungen)
3.4

21 Freelancer bieten im Durchschnitt $6/Stunde für diesen Job

jkaranm

Hi, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer Mehr

$8 USD / Stunde
(45 Bewertungen)
7.9
coldtrue113

'blue' Hello there. Thanks for posting this job. I have more than 4 years experience working as a Customer service representative for many successful online drop-shipping stores globally and I can be handy with the f Mehr

$8 USD / Stunde
(7 Bewertungen)
6.5
okechukwu1

Hello blue! I would like to be considered for the position of your Customer Service agent. I have gone through your description and can see that you need someone familiar with the Customer Service role for dropshipping Mehr

$10 USD / Stunde
(6 Bewertungen)
5.3
expertserv

"blue" Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Mehr

$5 USD / Stunde
(17 Bewertungen)
4.5
kekeblush

Blue I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer servic Mehr

$6 USD / Stunde
(2 Bewertungen)
4.4
beimaniago

"Blue" I am an experienced customer service, virtual assistant, and dropshipping specialist. My most recent client is a Canada-based company. I was responsible for their Shopify store and my tasks included issuing pre Mehr

$6 USD / Stunde
(3 Bewertungen)
2.9
AnujKmrRai

Hi, I speak English fluently without any accent. Here is one of my voice recordings: [login to view URL] Besides, I have excellent people skills and ver Mehr

$6 USD / Stunde
(4 Bewertungen)
3.1
dafnaguilao

BLUE Hello, I'm Dafna Obadia and I am very interested to work on your project as a CS Zendesk Expert. I have been working for almost 8 years with Companies from all over the world on a remote basis, specially with e Mehr

$7 USD / Stunde
(1 Bewertung)
1.1
afaqahmad343

blue, Some of the recent jobs I have done include ''EZhome'' Qualify leads to find most prospective opportunities - Take detailed notes during phone calls - Communicate with customers over text and online chat - Give c Mehr

$8 USD / Stunde
(0 Bewertungen)
0.0
Vananhanna

I'm working as a customer support staff for a dropshipping company for 2 years and I'm familiar with Freshdesk platform. I have experience working as a virtual assistant and I'm fluent in English

$5 USD / Stunde
(0 Bewertungen)
0.0
jeheazu

Hello, I am applying for the position of an assistant in your company. I believe I have the necessary skills required for the position.I am an experienced virtual assistant with over 3 years experience in customer sup Mehr

$2 USD / Stunde
(0 Bewertungen)
0.0
jafarsadek

I have five years experience as a Virtual Assistant. I am well in English. I am able to work at French hour. I have well experience on E-Commerce with dropshipping system. I am professional freelancer and more than 1 Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
sirazsheikh27

I am looking forward to search for a new career opportunity in a well-established organization where my academic background and personnel skills will allow me the opportunity of growth. I enjoy 6 years of solid experi Mehr

$3 USD / Stunde
(0 Bewertungen)
0.0
claudine4cohen

Blue I am currently working as a retail customer service agent for Amazon and I would be an asset to your company, because I have a passion for customer service.

$5 USD / Stunde
(0 Bewertungen)
0.0
sandrapenha01

BLUE Hello, I am Brazilian with extensive experience in Customer Service and Support with years of experience using Zendesk. I can handle resend, refund, and cancellation resolutions. Experience with Chargeback challen Mehr

$3 USD / Stunde
(0 Bewertungen)
0.0
karlosegumalian

blue Dear Hiring Manager, Greetings! I'm interested in being one of your customer service team to aid in your success. I have worked as an email support for 9 months before I decided to be a full-time freelancer wor Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
metch06

Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believe Mehr

$6 USD / Stunde
(0 Bewertungen)
0.0
claudinemarte

To Whom It May Concern, This application is in regards to my interest in applying for the Virtual Admin / Customer Service & Technical Support position or Digital Marketing Specialist recently posted through Freelanc Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
uktradeon24

Hi there, I have 7+ years of experience working for an Amazon-based company. I have been doing customer service, managing feedback, product searching, and listing, dealing with A-Z and Chargeback claims, managing inve Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0
tarunverma8944

"Blue" Hello Manager, Here first i am not about the work but i can tell you i am the one always look for new news and love to learn them and i have more than 5 years of experience in dealing with many clients where i Mehr

$5 USD / Stunde
(0 Bewertungen)
0.0