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I'm seeking a part-time Collections Specialist based in Spain to negotiate repayment plans on long-overdue microloan accounts. Your role is crucial in re-engaging delinquent borrowers and managing sensitive conversations. Key Responsibilities: - Negotiate flexible repayment schedules - Re-engage borrowers through phone calls and text messages - Handle sensitive conversations professionally and compliantly Ideal Skills & Experience: - Experience in loan collections or consumer lending, particularly microloans - Strong negotiation skills - Empathy and persistence - Native or fluent Spanish, professional English proficiency - Based in Spain Your expertise will help us recover these accounts while maintaining a professional relationship with our borrowers. Looking forward to your bids!
Project ID: 40612408
2 proposals
Remote project
Active 6 days ago
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Experiencia demostrable con más de 10 años, especialista en gestión de cobros y apoyo en recursos humanos.
€10 EUR in 40 days
0.0
0.0
2 freelancers are bidding on average €10 EUR/hour for this job

At first glance, my profile might not seem like an obvious fit for a loan collections role, but let me assure you - I am not your average virtual assistant. What sets me apart is my ability to adapt and thrive in new environments, and acquire the skills necessary to excel in any task. For instance, I have extensive experience in customer support and administrative support which both require strong communication skills and empathy – qualities essential for effective loan collections. Moreover, my vast experience in managing various eCommerce platforms have taught me the value of persistence and professionalism, two skills that are crucial in re-engaging delinquent borrowers and handling sensitive conversations. With native fluency in Spanish, I can effortlessly communicate with the borrowers and negotiate flexible repayment schedules that suit their individual circumstances while complying with all necessary regulations. Lastly, if there's one thing that being a freelancer has taught me over the years, it is how to deliver exceptional results while being accountable to my clients. I will treat each aged loan account as an opportunity for redemption while upholding your institutional values towards helping borrowers get back on track without causing them undue distress. Let's team up to make a difference!
€9 EUR in 40 days
3.3
3.3

Barcelona, Singapore
Payment method verified
Member since May 9, 2025
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