On-Site Desktop Support Sydney

I need a mid-level desktop support engineer who can be physically present in Sydney to keep our user workstations running smoothly. Day-to-day you will diagnose hardware faults, install or re-configure software, solve stubborn network connectivity hiccups and generally act as the first point of contact for anything that stops staff from working. You must already feel comfortable supporting the full Microsoft Office Suite, using remote-desktop software for occasional off-floor sessions, and managing anti-virus or other endpoint-security tools without supervision. Clear, friendly communication with non-technical colleagues is just as important as your technical skill set, because this role is all about end-to-end user care—from first ticket to final confirmation that the issue is closed. Deliverables I will measure: • Timely resolution of assigned tickets with concise documentation in our help-desk system. • Correct installation/configuration of approved software without disrupting adjacent services. • Proactive identification of recurring hardware or network faults and suggested long-term fixes. If you can commit to regular on-site presence in Sydney and hit the ground running with minimal hand-holding, let’s talk and get you started.

Projekt-ID: 40055837