
In Bearbeitung
Veröffentlicht
Google Business Profile Review Improvement Project Freelance Project Brief — Roadrunner Transportation Systems Project Overview Roadrunner is an LTL freight carrier operating terminals across the United States. Many locations currently have low star ratings, incomplete or inaccurate Google Business Profile (GBP) listings, and unaddressed reviews — creating a poor first impression for prospective customers and drivers. This project engages a freelancer to audit, claim, optimize, and actively improve the GBP presence for each Roadrunner terminal. Work will be completed one location at a time. Primary Goal Raise each terminal location to a minimum 3-star Google rating through proactive review generation, profile optimization, and ongoing reputation management. Scope of Work Task and Details Claim & Verify Listing- Establish Roadrunner as the verified owner of each GBP location. Coordinate with the client contact for any required verification steps (postcard, phone, or video). Audit Listing Accuracy- Review and correct business name, address, phone number, hours, website URL, service categories, and photos for each location. Remove Irrelevant Reviews- Flag and submit removal requests for reviews that are clearly for the wrong businesses (same or similar name), spam, or policy violations. Document each flagged review and outcome. Respond to Reviews- Write professional responses to all unaddressed negative and positive reviews. Tone should be direct, courteous, and solutions-oriented. Customer Review Outreach- Develop and execute a short outreach sequence targeting recent Roadrunner customers to request honest Google reviews. Driver Review Outreach- Develop and execute outreach targeting current and recent drivers. Coordinate with client on approved channels (email, text, in-terminal signage). Process Work will be completed sequentially — one terminal at a time. For each location, the freelancer will: • Complete a pre-work audit (current rating, review count, listing accuracy, ownership status) • Submit a brief status summary to the Roadrunner point of contact before beginning active work • Execute all tasks within the scope above • Deliver a post-completion summary (updated rating, actions taken, reviews removed, reviews generated, outstanding items) • Receive sign-off before moving to the next location Deliverables • Verified GBP ownership for each completed location • Accurate and fully completed listing information • Documented review removal requests with outcomes • Written responses posted to all unaddressed reviews • Outreach templates (customer + driver) submitted for client approval before use • Per-location completion summary report What Roadrunner Will Provide • List of all terminal locations with addresses and current GBP URLs (where known) • Prioritized order of locations to work through • Brand voice guidelines and approved messaging for review responses • Access to customer and driver contact lists for outreach (with appropriate permissions) • Designated point of contact for approvals and GBP verification steps Proposal Requirements Please include the following in your proposal: • Per-location rate and estimated timeline per location • Relevant experience with Google Business Profile management or local SEO • Examples of past review management or GBP work, if available • Your recommended approach for driver and customer review outreach
Projekt-ID: 40298056
17 Vorschläge
Remote Projekt
Aktiv vor 14 Tagen
Legen Sie Ihr Budget und Ihren Zeitrahmen fest
Für Ihre Arbeit bezahlt werden
Skizzieren Sie Ihren Vorschlag
Sie können sich kostenlos anmelden und auf Aufträge bieten
17 Freelancer bieten im Durchschnitt $14 USD/Stunde für diesen Auftrag

Greetings, Having a robust website that's finely tuned for both your customers and search engines significantly enhances the possibility of securing a spot among the top three results in a local Google search. Although local SEO demands an investment of time and effort, the potential rewards are substantial. It's crucial to ensure your business is easily discoverable when individuals in your city seek the products or services you offer. Leveraging Google allows you to connect with your customers precisely when they're looking for your offerings. To ensure you don't miss out on this opportunity, it's imperative to dedicate the necessary time to effectively optimize your Google My Business listing. Rest assured, I'm here to handle both your Google My Business management and SEO needs. Best regards
$8 USD in 8 Tagen
10,0
10,0

Hi, I am an experienced local SEO and Google Business Profile specialist, and I can help Roadrunner Transportation Systems audit, optimize, and actively improve each terminal’s GBP presence. I will claim and verify listings, ensure accurate business info, flag irrelevant reviews, write professional responses to unaddressed reviews, and implement approved outreach sequences to generate honest customer and driver reviews. Each location will receive a pre- and post-work audit, documented review removals, and a completion summary for your approval before moving to the next. Please send a message so we can go through the details, decide on the timeline, per-location rate, and deliverables. Best regards.
$10 USD in 15 Tagen
8,2
8,2

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Internet Marketing, Project Management, Reviews, Communications, Digital Marketing, Brand Management, Content Creation, Google Search, Google Systems and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 Tagen
6,5
6,5

Hi, I specialize in Google Business Profile optimization and local SEO, with strong experience auditing, claiming, and improving listings for multi‑location businesses. I’ve managed review responses, coordinated verification processes, and built outreach systems that raise ratings and strengthen reputation across diverse markets. My approach includes a full audit of each terminal’s GBP, correcting inaccuracies, flagging irrelevant reviews, and drafting professional responses that align with brand voice. I also design outreach sequences for both customers and drivers to generate authentic reviews, ensuring each location steadily improves its rating. Because this project requires accuracy, consistency, and clear communication, I am prepared to deliver verified ownership, optimized listings, documented review actions, and structured outreach templates. I’ve successfully managed GBP projects for transportation and service companies, and I can apply that expertise to help Roadrunner achieve a minimum 3‑star rating across all terminals. Best regards, Jessica
$12 USD in 40 Tagen
4,1
4,1

Hi Roadrunner Team, I’m excited about the opportunity to enhance the Google Business Profile (GBP) presence for your terminals. As a top California freelancer with extensive experience in Google Business Profile management and local SEO, I understand the critical importance of a strong online reputation for improving customer perception and trust. My approach will involve a detailed audit of each terminal's existing listings, ensuring accurate and compelling profiles that reflect Roadrunner's commitment to quality service. I will proactively engage in review management by responding to and addressing existing customer feedback while implementing an outreach strategy to encourage new reviews from both customers and drivers. This tailored plan aims to elevate your ratings to a minimum of 3 stars efficiently. I propose to work sequentially through your prioritized list of terminal locations. Each location will be charged at an estimated rate of $12, with a timeline of approximately 5 days for completion. I’d love to discuss this further and get started soon. What specific star rating are you aiming to achieve for each terminal's GBP beyond the minimum requirement? Best regards,
$30 USD in 32 Tagen
3,5
3,5

Hello, With extensive experience in local SEO and Google Business Profile management, I am well-equipped to optimize and enhance Roadrunner's GBP presence, ensuring each terminal achieves a minimum 3-star rating. My approach includes a meticulous audit, strategic review solicitation, and professional engagement to improve reputation and accuracy. Could you specify the preferred channels for outreach to drivers and customers, and any existing communication templates you'd like to incorporate? Thanks, Juan Aponte
$25 USD in 16 Tagen
3,2
3,2

Hey , I just went through your job description and noticed you need someone skilled in Google Search, Digital Marketing, Communications, Internet Marketing, Reviews, Google Systems, Project Management, Brand Management and Content Creation. That’s right up my alley. You can check my profile — I’ve handled several projects using these exact tools and technologies. Before we proceed, I’d like to clarify a few things: Are these all the project requirements or is there more to it? Do you already have any work done, or will this start from scratch? What’s your preferred deadline for completion? Why Work With Me? Over 180 successful projects completed. Long-term track record of happy clients and repeat work. I prioritize quality, deadlines, and clear communication. Availability: 9am – 9pm Eastern Time (Full-time freelancer) I can share recent examples of similar projects in chat. Let’s connect and discuss your vision in detail. Kind Regards, Zain Arshad
$10 USD in 43 Tagen
0,6
0,6

Hi there, I see that improving the Google Business Profile for each Roadrunner terminal is crucial for enhancing your overall reputation. My approach would involve a thorough audit of each listing to ensure accuracy and then implementing a targeted outreach strategy to encourage reviews from both customers and drivers, which can significantly boost your ratings. For the outreach, I recommend creating personalized email templates that resonate with your audience, ensuring they feel valued and motivated to share their experiences. Structuring the GBP management process sequentially allows for focused attention on each terminal, and I can complete each location in 1 day. Could you share more about the specific channels you prefer for driver outreach? A quick discussion could help us align on the best strategy moving forward.
$8 USD in 40 Tagen
0,0
0,0

Hello! How are you doing? I had a look at your job description and it sounds like something I can definitely help you with. Roadrunner’s GBP presence at every terminal is a pivotal first impression for customers and drivers, and I’ve led GBP optimization projects for multi-location fleets to boost ratings, accuracy, and engagement. My approach combines precise listing audits, verified ownership, proactive review generation, targeted responses, and clear, brand-consistent messaging to elevate each terminal to a minimum 3-star rating. What you’ll get per location: verified ownership, complete listing optimization (name, address, hours, phone, website, categories, photos), removal of clearly ineligible reviews, thoughtful response templates for all reviews, and a structured outreach plan for customers and drivers. Estimated per-location timeline is 3-5 days, with the total cadence managed location-by-location to align with your prioritized rollout. Per-location rate: $12. I’ll leverage your brand voice guidelines and approved messaging to ensure consistency across all terminals, and I’ll provide transparent status updates and a final completion summary for each site. Thank you and I look forward to hearing from you! Best regards,
$25 USD in 30 Tagen
0,0
0,0

Hello, I appreciate the opportunity to bid on the Google Business Profile Review Improvement Project for Roadrunner Transportation Systems. It sounds like the goal is to enhance the online presence of each terminal location, ultimately improving customer perception through better ratings and accurate listings. I have extensive experience in Google Business Profile management and local SEO, having successfully optimized profiles for various businesses to drive higher engagement and positive reviews. My background includes managing GBP listings, responding to reviews, and implementing outreach strategies that encourage customer feedback. Here’s how I’d implement the project: - Conduct an initial audit for each terminal to assess current ratings, review counts, and listing accuracy. - Collaborate with your team to claim and verify ownership of each GBP, ensuring all information is accurate and complete. - Develop targeted outreach sequences for both customers and drivers to solicit honest reviews, using approved messaging. - Document all actions taken, including review removal requests and responses, and provide a comprehensive summary report for each location. I am confident in my ability to deliver quality work and improve the Google ratings for Roadrunner terminals. I look forward to discussing this project further and am ready to start as soon as possible. Thank you for considering my proposal!
$12 USD in 40 Tagen
0,0
0,0

Hello, I appreciate the clarity of your Roadrunner Google Business Profile Review Improvement Project. Sure, I will keep that in my mind. have 5+ years of experience managing GBP optimization, review improvement, and local SEO at scale, making this project an excellent fit. I will deliver a systematic, location-by-location process including full GBP audits, verification, listing corrections, strategic review responses, and proactive reputation-building outreach for customers and drivers. My background in multi-location SEO allows me to streamline updates while ensuring accuracy and brand consistency. I’ll also create tailored outreach templates and document all removals, actions taken, and improvements. With my strong foundation in SEO strategy, review management, and communication, I can help Roadrunner reach the 3-star minimum threshold efficiently and responsibly. How many terminal locations should be prioritized in the first phase to align my workflow with your internal review cycle? Thanks,
$8 USD in 36 Tagen
0,0
0,0

Roadrunner Transportation Systems is in need of a skilled and experienced freelancer who can help improve their rather lackluster Google Business Profile (GBP) presence. With my expertise in data analysis, web scraping, and local SEO, I strongly believe I am the perfect fit for this project. I will not only effectively optimize each of Roadrunner's terminals to raise their ratings to a minimum of 3-stars but also ensure that all GBP listings are accurate and complete. One key aspect of this project is to remove irrelevant reviews and respond professionally to both negative and positive ones. With my proven record in managing online reviews, these tasks will be handled expertly, leaving no stone unturned. Additionally, I understand that engaging with customers and drivers is essential for generating honest Google reviews, which is why I am committed to developing relevant outreach sequences for each target audience. Moreover, this project requires effective communication and efficient task management. I assure you that these are two of my strongest suits - providing regular status summaries, executing tasks as per scope, delivering comprehensive post-completion reports with metrics on actions taken are all second nature to me. Choose me for this project and together we can create a more robust online reputation for Roadrunner Transportation Systems!
$8 USD in 40 Tagen
1,4
1,4

Hello, I am very interested in assisting with the Roadrunner Google Business Profile Review Improvement Project. I have experience with Google Business Profile optimization, review management, and local SEO strategies to improve business reputation and visibility. For each location, my process will include: • Auditing the current Google Business Profile listing for accuracy and completeness • Claiming and verifying the listing if not already verified • Optimizing business information including categories, hours, contact information, and images • Identifying and flagging irrelevant or policy-violating reviews • Writing professional responses to both positive and negative reviews • Implementing a review outreach strategy for customers and drivers to encourage honest feedback I will provide a detailed report for each location including current rating, actions taken, review responses, flagged reviews, and updated performance metrics. Estimated timeline: 1–2 days per location depending on verification requirements. I am confident I can help improve Roadrunner's online reputation and move each terminal toward a 3+ star rating. Thank you for considering my proposal. Best regards
$12 USD in 40 Tagen
0,0
0,0

San Antonio, United States
Mitglied seit Feb. 17, 2026
$8-15 USD / Stunde
$2-8 CAD / Stunde
₹12500-37500 INR
$10-30 USD
$250-750 USD
$13-30 SGD
$30-250 USD
₹1500-12500 INR
$30-250 USD
$750-1500 USD
$30-250 USD
₹12500-37500 INR
$30-250 USD
$250-750 USD
$30-50 USD
$2-8 USD / Stunde
$10-30 USD
$250-750 USD
$15-25 USD / Stunde
$8-15 USD / Stunde
$30-250 USD