FILIPINO CSRS NEEDED WITH CC EXPERIENCE

@rianneestella

Hi! I Am interested with the job post! I've got 4 years of experience as Customer Service Supervisor in Retention, SalesCustomer Care and Escalation and Resolution Management segement. I am expert in Biling, Sales, Retention and Telemarketing account/campaign. I worked in Contact Center/Outsourcing company in the Philippines. I ws a aprt of Bell Canada Telecommunications for Mobility, Home phone,Television and Internet Service. I have an American accent and Angelic voice that I use to get more sales, calm customers and resolve issue quickly. My role as Customer Service: 1. I handled and took customer complaints and resolve it in a timely manner. 2. I answer inquries about billing disputes, reason of explanation and process payments. 3. Save customer by properly buliding rapport, use of AER technique, highlight the features , advantage, benefits of our products/services and provide possible offer available to avoid cancellation. 4. I answer calls for those prospect that wants to acquire services and offer them the FAB of the service, promotions available for new customer and provide contract or agreement for 24 months. I also schedule them the Technician for HP, Internet and TV acquisition. 5. Report complaints form customer with other agents. 6. Supervise team of 15 agents by weekly coaching and call listening to improve their KPIs and hit Global Target. 7. Email and Phone Management 8. Daily and Weekly Meeting with the Operations Team.

@kareen0802

Hello, I have a CC work experience but not on travel account. Do you require experience? Can you tell me more about the task please?

@Dmininghub

Hello , I have able to complete your task as per your instruction. Please INBOX ME for details. Thank you.

@utariq94

Hello I can do work in Excel have a nice day

@anly03

Hi my name is Ann and I am interested in applying as a customer care . I have 3 years experience in the same position before and i can assure you i can get the job done

@tirusmre

Hi, I'm a customer service with more than 5 years of experience. I can help assist clients in both English and Arabic. I'm looking forward to working with you. Regards Tirus,

@ajouano33

I have the knowledge, skills and attitude to give an outstanding service by achieving our goals. I’m one of the best Freelancer and would willing to work extra mile for the job to be done.

@bebethlatorre1

I have been in the BPO industry for 6 years. Relevant Skills and Experience Being a customer representative for a Telco, Billing and Techinical support mastered me for doing multi tasking.

@gabrielpolisco

I have a degree in Communications and has 7 years BPO exp including Travel campaign. Please send me a message so we ca n discuss further.

@chelseacabal2

I'll do my best to provide you excellent service with minor supervision. Relevant Skills and Experience I worked on top accounts or products that helped me develop my skills in communicating and giving customer/ client satisfaction.

@Panyang020291

Hi! I'm JANE, I've been customer service and sales representative for 4 years now dealing with foreign callers. I handled one of the biggest Telecommunications Company in the US as a billing specialist, customer service and sales representative, then after that with healthcare account, handling prescription drug plans, explaining drug coverage and reaching out to the Physician’s office to request a prescription for members. I've been an Administrative Crew before with one of the fast-food chains here. I also have an Online shop before selling clothes, shoes, and merchandise, I've been a Herbalife distributor as well so I believe I can handle all those responsibilities listed on your offer with the help of your training. I'm computer literate, internet savvy, and knowledgeable in-office tools, I can work under pressure anytime. I'm very flexible and hardworking. I will use the skills and the knowledge that I possess to help you rest assured that I will give you a quality job. I have reliable internet and can also work full time.

@apreal2308

Good day, I'm an experienced Customer Service Representative for 1 year and months. Providing great customer service is my passion. I'm a fast learner and able to work with integrity. I'm looking forward to hearing from you.

@cherrielynpamati

I'm very hardworking, i can work wih no lates and absences. I can be a good customer representative. Relevant Skills and Experience Very patient.

@luzethsparrow

Good day! this is Luz. I am happy that you are specifically looking for Filipino CSR by the way I do have 2 years Call center experience. I believe I will be suited to what you are looking for. Relevant Skills and Experience Do have experienced in handling phone calls, chat and email as a customer support going beyond.

@irishjhezelg

Hi. I'm a Filipina with a cc experience for more than 3 years. I'd like to apply for this position i know that my experience and skills is fit for the job you posted. Relevant Skills and Experience I've more than 3 years experience in BPO industry, and also got good customer service feedbacks.

@MCANES01

I've been in the Call Center industry for over 8 yrs handling inbound/outbound sales, retention and customer service support. Detail and goal oriented, extensive exp in phone handling and sales expert Relevant Skills and Experience Expert in Cold Calling, Outbound Sales and Data entry. I am very adept in using CRM and a rockstar in handling Sales and Retention. I will be an asset to your business. Committed and highly trained.

@clintnebrija

I was employed with Stream and EXL as customer service. I resigned to open my own travel and tours agency.

@Angelicacamu115

Hello, I was thrilled to see your Customer service ad. I’m a Virtual Assistant in many categories with 10 years of experience providing excellent result in web research, customer support, lead generation and many more. I’d love to put my skills to work for your project. In reference to your requirements in the job description, I have: • Lead Generation/Cold Calling to prospect clients asking them if they are looking to sell their property in the next 12 months. • Creating Ads using Canva for Facebook advertisement and Instagram posting • Customer support for more than 5 years in a corporate world handling different account such as VOIP technical support, Retention Specialist, Chat support for PC troubleshooting and billing specialist for telco and banking institute. • Excellent organization and multitasking skills I’d appreciate the opportunity to discuss the position and your needs for the role. Please contact me at your convenience and let me know how I can help you.

@atienzadanibell

I can work 5 days a week and 8 hours a day, trainings should be provided, paid and should be via skype