
Closed
Posted
Paid on delivery
My Instagram campaigns are currently halted because the ads simply do not show up in the feed or stories after I launch them. The account is active, payment details are fine, and Facebook Ads Manager reports the ads as “running,” yet nothing appears on the user side. I need someone who understands the Meta Business Suite back-end well enough to trace and resolve this display glitch. Here’s what I expect: • Pinpoint why the ads are not displaying (incorrect placements, catalog mismatch, hidden policy flags, or any other technical reason). • Apply the necessary fixes inside Ads Manager / Business Manager and confirm the ads become visible to the intended audience. • Provide a short hand-off note outlining the steps you took so I can repeat or troubleshoot in the future. I’m not worried about approval or engagement right now—visibility is the sole priority. If you’ve solved similar Instagram ad delivery problems before, I’d love your help.
Project ID: 40424017
16 proposals
Remote project
Active 4 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
16 freelancers are bidding on average ₹2,464 INR for this job

Hello! As a seasoned and results-driven Web & Software Developer, I've witnessed and resolved numerous issues similar to the one you're facing with your Instagram ad campaigns. With in-depth knowledge of the Meta Business Suite back-end, I can skillfully utilize my HTML, JavaScript, PHP and Website Design skills to pinpoint the root cause of the display glitch and swiftly rectify it. One of the things that sets me apart is my commitment to building scalable, efficient, and future-ready solutions. Understanding your absolute priority for visibility over engagement right now aligns perfectly with my agile & client-centered approach. Rest assured, I'll not only resolve this issue but provide detailed notes outlining each step taken as a unique value-add—enabling you to troubleshoot or repeat these steps independently in the future. My forte doesn't simply lie in troubleshooting; it extends into enhancing overall digital experience too. Hence, once I'm finished fixing your campaign display issue, it'd be an excellent opportunity to leverage my broader range of skills—including UI/UX strategy—to optimize your ad campaign's performance even further. So let's not just get only your Instagram ads visible again; let's make them work wonders!
₹750 INR in 3 days
4.3
4.3

Hi! I see you're dealing with a frustrating issue with your Instagram ads not showing up. That can definitely be a headache. I’m pretty comfortable navigating the Meta Business Suite, and I can help you figure out why your ads aren’t displaying. It’s usually about checking placements, policy flags, or something try tricky in the backend. I’ll jump into Ads Manager, pinpoint what’s wrong, and apply the necessary fixes. I’ve tackled similar problems before, so I know the ropes here. You can expect a quick turnaround,I’ll have a solution for you in just 2 days, tops. Plus, I’ll include a simple note with the steps I took, so you've got a guide for the future if anything else pops up. Let me know if you want to chat more about this! best regards Walled Saleem
₹725 INR in 2 days
2.5
2.5

Hi, I understand the issue this is a classic Meta delivery problem where ads show as “active” but don’t actually serve in feed or stories. I’ve handled similar cases before and the root cause is usually not obvious from the dashboard. Here’s how I’ll approach it: • Check delivery diagnostics in Ads Manager (breakdown of reach, impressions, and auction status) • Verify placement-level issues (IG Feed, Stories, Reels exclusions or conflicts) • Inspect hidden restrictions like account quality flags, policy limited delivery, or learning phase issues • Review campaign structure (objective mismatch, bid strategy, or audience overlap blocking delivery) • Confirm pixel/event setup is not affecting optimization delivery signals Once identified, I’ll fix the exact blocking point inside Business Manager and ensure the ads are actually delivering to Instagram placements, not just “running” in status. I’ll also provide a short, clear handover note so you can understand what caused it and how to prevent it going forward. If you want, I can start immediately and get this visibility issue resolved quickly. Best regards, Usama K.
₹600 INR in 7 days
2.6
2.6

When Instagram ads show as “running” but never actually appear in feeds or stories the issue is usually buried deeper in Meta’s backend whether it’s placement conflicts delivery restrictions hidden policy limitations audience setup or account level configuration problems that Ads Manager doesn’t clearly surface I’ve handled similar cases where campaigns technically looked active but were never truly delivering because of backend issues that most people overlook during setup My approach is to trace the campaign from the ad level through placements delivery diagnostics account settings and Business Manager configuration to identify exactly where visibility is breaking down then apply the fixes directly and verify the ads are actually serving properly afterward I’ll also document the steps taken clearly so you understand what caused the issue and how to troubleshoot similar problems in the future instead of being stuck guessing inside Meta’s interface again Quick question before we proceed are all placements affected or is this happening only on Instagram while Facebook placements still deliver normally Happy to help get this resolved quickly
₹3,050 INR in 7 days
2.3
2.3

Hello, I understand the issue – Instagram ads showing as “active” in Meta Ads Manager but not actually delivering is usually related to a few specific backend causes. I can help you investigate and fix this. What I will do: Check ad delivery status, placements, and auction/learning phase issues Review Meta Business Suite settings for hidden restrictions or policy flags Verify audience, placement (Feed/Stories/Reels), and delivery optimization setup Identify any technical or account-level delivery blocks Apply necessary fixes in Ads Manager / Business Manager Confirm that ads are actually visible to the target audience After fixing it, I will also provide a short handover note so you can understand exactly what caused the issue and how to avoid it in the future. I’ve handled similar Meta Ads delivery problems before, so I know where these issues usually come from. Rate: 2000 INR (fixed) Best regards, Zsolt Répás Nes-Vision
₹2,000 INR in 7 days
0.0
0.0

Hi there! As the team behind Swadeshi Infotech, our mission aligns perfectly with your project's needs. We are seasoned experts in business solutions for digital platforms, particularly well-versed in the realm of Instagram advertising and its meta backend processes. My deep knowledge of HTML, JavaScript, PHP, Website Design would prove invaluable in pinpointing and tackling any technical hiccups your campaigns might be facing. Our track record speaks volumes about our ability to understand and resolve issues— whether it's frontend or backend development on web apps, mobile applications or e-commerce platforms. Your specific Instagram ad visibility matter is a problem we've dealt with before successfully, making us uniquely qualified to work on it. Partnering with us means gaining access to a tech-driven approach that is complemented by innovative thinking and a flexible attitude towards finding concrete solutions. We'll not only fix the current bug but create a comprehensive hand-off note ensuring that you are equipped to troubleshoot such incidents yourself in the future. Let's get your ads running smoothly again—allow us to put our prowess to work for you!
₹600 INR in 1 day
0.0
0.0

Hey there, I used to say this as a starter issue because it happened to me a lot more times, I can solve this problem, as having 3 years experience in meta ads I’ll know where to check to trace the exact reason why your ads aren’t showing in feed or stories, also I can fix it within a day, and document every step so you know what went wrong and how to avoid it. I work on these type of problems daily it will be a easy find for me. Text me, I’ll get this live ASAP and send you confirmation once your ads are actually visible in feeds and stories for your audience. –Shali N
₹1,250 INR in 2 days
0.0
0.0

As an experienced digital professional, I have the skills and know-how to bring a creative and practical approach to your Instagram ad display issue. My expertise in Facebook Ads and intimate knowledge of HTML, JavaScript, and PHP make me well-versed in the Meta Business Suite back-end you need assistance with. Troubleshooting technical bugs is one of my strengths, and I'm confident that I can identify the root cause of why your ads aren't displaying and apply the necessary fixes efficiently. Beyond just fixing the problem, I believe in empowering my clients with the knowledge they need for future troubleshooting. I will provide you with a clear hand-off note detailing all the steps taken to rectify the issue. Moreover, my SEO optimization skills and attention to detail will ensure not only improved visibility for your ads but a solution that stands the test of time. Choose me, Noreen, if you're looking for more than just a quick fix to your ad display issue. I am committed to understanding your unique needs and offering an all-encompassing solution that goes beyond patchwork fixes. Let's work together to revamp your campaign and skyrocket your visibility on Instagram!
₹1,050 INR in 1 day
0.0
0.0

We recently assisted a client with a similar setup, ensuring their application ran seamlessly on the new environment without disrupting existing workflows. I can help you diagnose and resolve the invisibility issue in your Instagram campaigns by thoroughly investigating the Meta Business Suite backend. Together, we’ll identify the root cause whether it’s placement conflicts, catalog issues, or hidden flags, then implement clean, professional fixes inside Ads Manager to restore seamless ad display to your audience. This is exactly the kind of project where a structured, detail-focused approach makes all the difference, and that’s what I bring. I understand you need a user-friendly, integrated solution that restores visibility quickly and reliably. Regards Sebastian
₹2,000 INR in 14 days
0.0
0.0

I can quickly diagnose and fix your Instagram ad visibility issue inside Meta Business Suite, from placement errors to hidden policy or delivery conflicts, ensuring ads display correctly across feed and stories. Technical Open Questions: Are the ads for Feed, Stories, or both placements? Is the issue affecting all campaigns or specific ad sets? Are Instagram accounts properly linked to Business Manager? Any recent policy warnings, rejected ads, or account restrictions? Are you using catalog, boosted posts, or standard conversion campaigns?
₹1,050 INR in 7 days
0.0
0.0

Hi, Ads showing "Running" but invisible — I've fixed this exact issue multiple times. Root causes are usually one of these: ? Manual placements with Instagram excluded ? Audience too narrow to trigger delivery ? Catalog mismatch breaking ad rendering ? Hidden policy flag silently throttling impressions My fix process: ✅ Full placement & audience size audit ✅ Catalog-to-ad set link check ✅ Policy flag & restricted content review ✅ Billing threshold & delivery status check ✅ Apply fixes + send clear handoff note ✅ Also, free support for minor issues or tasks within two months Accounts I've worked on showed zero impressions despite "Active" status — all resolved within the same session. Are these catalog-based ads or standard image/video creatives? To your success Jobayed
₹1,500 INR in 1 day
0.0
0.0

Hi, how are you? I understand your concern and hope I can help you with this. I have back-end expertise and you can count on me to do everything I can to get your ads showing up to your target audience again. I'd be happy to help you with anything you need. Can we discuss the problem further? Sincerely, Sandra S.
₹600 INR in 1 day
0.0
0.0

Hamirpur, India
Payment method verified
Member since Jan 18, 2024
₹600-1500 INR
₹37500-75000 INR
₹37500-75000 INR
₹12500-37500 INR
₹600-1500 INR
₹1500-12500 INR
₹12500-37500 INR
₹1500-12500 INR
₹750-1250 INR / hour
₹12500-37500 INR
₹600-1500 INR
€750-1500 EUR
₹1500-12500 INR
₹12500-37500 INR
$10-30 AUD
₹1500-12500 INR
₹1500-12500 INR
₹1500-12500 INR
€30-250 EUR
$30-250 USD
₹600-1500 INR
$30-250 USD
₹1500-12500 INR
$30-250 USD
$250-750 AUD