Hi there,
Expert with more than 30 years of extensive experience in the BPO industry as a Customer Support, Sales Rep/Manager, and also as Digital Telemarketer. I worked in different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.)
My working hours are adjusted depending on the country or continent.
Preferably CET (Central European time).
German NATIVE, Spanish NATIVE, and English FLUENT.
I have dual broadband and a 5G internet connection, a powerful last-generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately.
In/Outbound customer support, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, and Lead Generation.
Perfect command of different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, etc.
If you contact me through chat I can send you my resume with more than 30 years of experience.
Ich freue mich schon sehr auf Ihre Rückmeldung ;)
SG,
Pedro Martinez