WhatsApp-Based CCTV Service Automation

@ShekharTyagi345

Hi Vishal, with 9 years of experience in the field, I am the best fit for this project. I have the relevant skills to complete this requirement efficiently. How I will be completing this project: - Building a complete WhatsApp-driven automation system for Complaints, AMC Visits, Work Orders & Technician Management - Implementing auto-ticket generation, technician assignment, AMC scheduling, WhatsApp job sheets, report submissions, and more - Integrating Google Sheets + Zapier/Make + AI for seamless automation flows - Setting up a central dashboard for management - Providing hands-free operation for the business owner What tech stack I will be following: - WhatsApp Business API (WACTO) for chatbot flows and template messages - Google Sheets for a centralized database - Zapier/Make for automation flows - Gmail API for auto-send closure emails and auto-parse complaints - Optional Maps API for live technician location and nearby AMC suggestions I have worked on similar solutions in the past, ensuring efficient workflow management and improved operational efficiency. With a roadmap in place, I will deliver a fully automated system within the expected timeline. Thank you for considering my proposal. Let's streamline your operations and improve reporting with this WhatsApp Automation System.

@ayesha86664

Hi there! I see you need a fully automated WhatsApp-based workflow for CCTV service operations. Managing complaints, AMCs, work orders, and technician reporting across 900 branches manually is error-prone and time-consuming. I can build a complete WhatsApp automation system using WACTO + Google Sheets + Zapier/Make + AI. This will handle complaint ticketing, technician auto-assignment, AMC scheduling, work order flows, real-time status tracking, and automated reporting to branches. Technicians can submit visit updates, photos, and parts used directly via WhatsApp, while management gets dashboards and auto-generated email reports. Do you want me to start by setting up the WACTO WhatsApp flows and Google Sheets backend? Open chat now.

@salajka

I have extensive experience building WhatsApp Business API automation systems combined with Google Sheets integrations. At Smartech Elevators, I developed similar systems managing hundreds of employee records with complex API flows, automated email/WhatsApp notifications, and Google Sheets backend databases. I excel at: WhatsApp API integration (WACTO), Zapier/Make automation, Gmail API email parsing, Complaint auto-ticketing, Technician auto-assignment logistics, Multi-branch AMC scheduling with automated reminders, Real-time status tracking with WhatsApp push notifications. I will deliver a hands-free, fully automated solution streamlining your CCTV service operations across all 900 branches. Ready to start ASAP. Expected timeline: 10 days as per project scope breakdown.

@duncank52

Hi there, This looks like the kind of backend / API builds where stability and clarity matter more than quick hacks – that’s usually where I add the most value. Here’s how I’d approach it: With Google Sheets, Automation, API Integration in your stack, I’ll keep the structure lightweight, predictable and easy to maintain. • Structure configuration and environment variables so deployment is clean and repeatable. • Add basic logging and error handling so issues surface early instead of in production. Happy to start with a focused first milestone so you have something concrete to review quickly. If this structure makes sense, I’m happy to own the execution end-to-end. Best regards, Duncan.

@sohaibfreelance

Hi, I have read your project description and understood it and i can build a complete WhatsApp-based automation system for Hawk Eye Security Devices, covering complaint ticketing, AMC scheduling, work order management, and technician assignments, integrating WhatsApp Business API (WACTO), Google Sheets, and Zapier/Make flows, enabling technicians to submit visit reports with photos/screenshots via WhatsApp, auto-generating closure emails and PDFs to branches, implementing routing logic, and providing a central dashboard with fully tested workflows and documentation to ensure hands-free operations across all 900 branches. Regards, M sohaib..

@GrafoSoftware1

Hi Vishal, with 8 years of experience in software development, I am the best fit to complete the WhatsApp Automation System for CCTV Service Operations for Hawk Eye Security Devices. ### How I will be completing this project I will build a complete WhatsApp-driven automation system that manages complaint auto-ticket generation, technician auto-assignment, AMC scheduling, multi-branch AMC monitoring, technician job sheets, report submission, auto email reports, auto routing, and more. ### What tech stack I will be following I will be using WhatsApp Business API (WACTO), Google Sheets, Zapier/Make, and AI for automation flows. The integration of these technologies will ensure a seamless and efficient workflow for Hawk Eye Security Devices. ### I have worked on similar solutions in the past Having worked on similar automation projects in the past, I understand the requirements and nuances of implementing such systems. My experience will ensure the successful execution of the WhatsApp Automation System for CCTV Service Operations. By following a roadmap consisting of setting up WACTO, Google Sheets, Zapier integrations, WhatsApp flows, technician workflows, testing, and refinement, I will deliver a robust automation system within the expected timeline of 10-14 days. I aim to improve reporting and accuracy, streamline operations across 900 branches, and ensure no AMC/complaint is ever missed. Thank you for considering my

@namitajain118

Hi Vishal, with 9 years of experience I am the best fit to complete this project requirement for a WhatsApp Automation System for CCTV Service Operations. I have worked on similar solutions in the past and have the relevant skills to deliver this project successfully. **How I will be completing this project:** I will build a complete WhatsApp-driven automation system that manages complaints, technician management, AMC scheduling, work orders, and reporting. The system will be hands-free for the business owner. **Tech Stack I will be following:** - WhatsApp Business API (WACTO) - Google Sheets - Zapier/Make - AI integration - Gmail API - Maps API (optional) I have experience in working with these technologies and have successfully implemented similar projects in the past. **Roadmap to complete the project:** - Setup and verification of WACTO: 2-4 days - Google Sheet structure: 1 day - Zapier integrations: 2-3 days - WhatsApp flows: 2-3 days - Technician workflows: 1-2 days - Testing & refinement: 2-3 days **Deliverables:** - WhatsApp automation setup - WACTO templates created & approved - Zapier/Make zaps automated - Google Sheet master database - AMC auto-calculation logic - Work order automation flows - Technician WhatsApp reporting system - Auto email report module - Routing logic (optional) - Training & documentation I will ensure improved reporting, accuracy, and streamline operations across the 900 branches in Delhi